What is the Difference Between Dynamics 365 Business Central and Dynamics 365 Finance and Operations? (Which one is Better for Malaysia & Singapore?)

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diference between dynamics 365 business and dynamics 365 finance and operations

In this article, we will look at the difference between Dynamics 365 Business Central and Dynamics 365 Finance and Operations and compare the two most used Dynamics 365 ERP Systems in Malaysia and Singapore and what differentiates them from each other in terms of benefits, core capabilities, and pricing of each ERP system.

We will differentiate these two ERP systems and explain which of these are the right ERP system for Malaysian & Singaporean businesses.

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This article should help you when you are deciding between Dynamics 365 Business Central and Dynamics 365 Finance and Operations or you can easily reach out to us and one of our Dynamics 365 experts will help you to decide the best ERP system for your business based on your needs and requirements.

What is Dynamics 365 Business Central?

what is dynamics 365 business central in malaysia & singapore

Microsoft Dynamics 365 Business Central is an enterprise resource planning system from Microsoft for small-medium businesses with 30-300 employees, for growing businesses that have outgrown existing accounting software. Microsoft Dynamics 365 Business Central is an all-in-one business Cloud ERP system that automatically pulls systems and processes together to manage sales, customer service, supply chain, finance, operations, and project management and is deeply integrated with Office 365 and includes built-in intelligence.

Because Dynamics 365 Business Central is a Cloud ERP system, it comes always with the latest also features and capabilities with a great user-friendly UX interface across devices like mobile phones, tablets, and desktops.

Dynamics 365 Business Central puts flexibility at the core of your business, enabling you to grow at your own pace and adapt in real-time. That means you can start small with the right fit for employees’ roles, your industry, and business needs and extend Dynamics 365 as your Malaysian or Singaporean business evolves and grows.

Benefits of Dynamics 365 Business Central

Dynamics 365 Business Central can bring a lot of benefits to your businesses to run your Malaysian or Singaporean operations more efficiently, connect your business and your customers, add the flexibility to run your business anywhere at any time, and easily deploy and scale your ERP system when your company grows.

When your business starts evaluating the ERP systems, it is important to understand all the different functions and benefits of each of those systems to better understand which of those systems are better for your business.

So, let’s look at one of the most important benefits of Dynamics 365 Business Central that can bring for business in Malaysia & Singapore.

  1. Use built-in intelligence to predict when and which SKUs to replenish
  2. Increase Sales efficiency and improve customer service.
  3. Flexible and easily adaptable to each organisations requirements.
  4. Integration with full Microsoft suite.
  5. All in One Solution: Integrates your entire business by deploying one business solution. Connects the business with applications, CRM and ERP along with productive tools form office 365 and Power BI.
  6. One of the most secure options for your valuable data with $1BN investment from Microsoft for Azure Cloud Solution.
  7. Dynamics 365 products address the requirements of the General Data Protection Regulation (GDPR) adopted by the European Union (EU).
  8. Dynamics 365 delivers industry-leading security measures and privacy policies to safeguard customer data.

These are the main benefits of having Dynamics 365 Business Central in Malaysia & Singapore for businesses. But if you want to know all the benefits specifically for your business in Malaysia & Singapore, contact us to discuss more with Dynamics 365 experts based on your needs and requirements.

Contact Dynamics 365 Experts in Malaysia & Singapore with over 30+ Years of Experience in local markets.

To stand out from the competition, businesses need to make every minute count and every customer engagement shine. Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service, and operations easier and faster from day one. Download our ebook Better Together with Office 365.

Core Capabilities of Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a business management solution that is connecting people and processes like never before. From day one, it makes managing financials, sales, service, and operations easier and faster.

Despite its ease of use and low cost of ownership, Business Central is a full-featured solution. It is functionally deep and rich owing to Microsoft’s decades of expertise in business application development yet tailored specifically to the needs of small and medium businesses.

microsoft dynamics 365 business central core capabilities in malaysia & singapore difference between dynamics 365 business central and dynamics 365 finance and operations

Dynamics 365 Business Central connects your people and processes with a single, unified solution, so data can be quickly and easily shared with key people throughout your company. You have access to the most current, accurate data so you are making the most informed decisions possible.

For example, the second a sales rep in the field makes a change to a customer quote, it gets reflected in the numbers being pulled for a forecast report back at the office. With more accurate information at your fingertips, decisions have a bigger impact on the bottom line.

Microsoft Dynamics 365 Business Central is one of the favorite options in Malaysian and Singaporean marketing in ERP and CRM systems and many businesses are highly considering implementing Business Central.

Pricing of Dynamics 365 Business Central

Please be aware that this pricing is per named user per month.

Team Member $8: To drive adoption of the solution across users—approve T&E, read business reports, lookup customer and inventory data:

  • Read and approve
  • Run all reports
  • Employee self-serve

Essential $70: For more sophisticated processes yet simple enough to be managed in one solution across finance, sales, supply chain, inventory, and project management:

  • Financial management
  • Sales and opportunity management
  • Supply chain and inventory management
  • Project management

Premium $100: An end-to-end cloud business management solution—adding key functionality for manufacturing and service order management:

  • Service management
  • Manufacturing

To learn more about Dynamics 365 Business Central pricing, you can download the licensing and pricing guide from Microsoft here: Dynamics 365 Business Central Pricing & Licensing Guide or Contact our Dynamics 365 experts and get a free pricing quotation based on your company requirements.

What is Dynamics 365 Finance and Operations?

what is dynamics 365 finance and operations in malaysia & singapore difference between dynamics 365 business central and dynamics 365 finance and operations

Microsoft Dynamics 365 Finance and Operations is an enterprise resource planning system from Microsoft for medium to large businesses with 250+ employees, with functional completeness across Finance, Manufacturing, Retail, and Supply Chain/Distribution. Microsoft Dynamics 365 Finance and Operations provides a comprehensive SaaS ERP solution that enables you to deploy any of the modular applications where your business needs to run your global and local business in real-time.

Also it additional capability is available across HR, sales, projects, customer service through the wider Dynamics 365 range with the full Dynamics 365 plan and even thou with no CRM capability but Dynamics 365 for Sales is included with the full Dynamics 365 purchase plan. Dynamics 365 for Sales offers more advanced Sales and CRM capability than you get with Business Central.

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What is the Difference Between Dynamics 365 Business Central and Dynamics 365 Finance and Operations? (Which one is Better for Malaysia & Singapore?) 1

Benefits of Dynamics 365 Finance and Operations

Dynamics 365 for Finance and Operations delivers unified, real-time visibility of financial and business operations for better and faster decisions. From smarter and more connected operations to exceptional customer experiences, strategic, data-driven financial insights, to all-you-need information across business organizations you can accelerate business activities, while simultaneously leveraging the global scalability and digital intelligence capabilities in the cloud that enable you to grow your business.

So, let’s look at on important benefits of Dynamics 365 Finance and Operation that can bring for business in Malaysia & Singapore.

  1. Use PowerApps and Flow to optimize employee productivity as well as simple integration to Office 365.
  2. Predictive AI with Built-in Analytics you can improve your financial and simplify your global financial management and improve cashflow and with analytics powered by Power BI you can enhance analytics and better analyse reports, produce data with ease and provide real-time visibility into your operations.
  3. Easy to integrate and customize different modules and components of your business and ERP system, such as CRM, Business Intelligence, IoT and productivity tools. As a result, your business will benefit from cost reduction in customization and less spending on employee training.
  4. Enable sales and customer service people to have real time information at their disposal. Therefore, offer better customer service and drive more data driven sales.
  5. Use the handheld devices to keep track of inventory, the arrival of raw materials, outgoing finished goods or other materials, and the movement of stock between different locations. Moving materials for production can be recorded instantly as the information can transfer fast and accurately.
  6. Dynamics 365 Finance and Operations helps to identify the redundant resources in your business and minimizes the running costs though optimization and automation.
  7. Fully hosted in the cloud with, which reduce in reduction cost, maintenance cost, physical space and IT resources. Great for your business to scale and grow at its own pace. Leveraging the capabilities of Microsoft Azure, the built-in disaster recovery and 24/7 technical support ensures cyber security and protection of workloads and data.
  8. Very clear and Friendly user interface with personalized activity-based workspace, users can manage processes and assets in real-time.

If you want to learn more about Microsoft Dynamics 365 Finance and Operations and its benefits, contact our Dynamics 365 Experts to learn more what other benefits are waiting for businesses in Malaysia & Singapore.

Core Capabilities of Finance and Operations

Dynamics 365 Finance and Operations provides a comprehensive SaaS ERP solution with the flexibility, scalability, and agility that enables you to deploy any of the modular applications where your business need is most pressing to quickly realize the value and grow from there to leverage the breadth and depth of our evergreen cloud ERP solution to run your global business in real-time.

dynamics 365 finance and operations core capabilities in malaysia & singapore difference between dynamics 365 business central and dynamics 365 finance and operations

Dynamics 365 provides intelligent insights that turn data into actionable intelligence; productive experiences that engage & empower your employees on the strength of productivity, user experience, business process, and mobility; leverages the power of the trusted Microsoft cloud, enabling you to do business anywhere, anytime, on any device to:

  • Accelerate the financial performance of your business
  • Run smarter with connected manufacturing operations
  • Automate and streamline your supply chain to proactively respond to customer and business demands
  • Engageand delight every shopper, everywhere
  • Drive HR Operational Excellence: Administer HR policy and programs effectively and efficiently, while maintaining organizational agility and an employee experience that retains the right people – all while meeting OPEX budgeting constraints.
  • Innovate with a modern, adaptive, and extensible platform that gives you a competitive advantage in the marketplace

Dynamics 365 for Finance and Operations key differentiations:

  • Intelligent Insights: Turning data into actionable intelligence
  • Productive Experiences: Engaged and empowered employees on the strength of productivity, user experience, business process, and mobility
  • Power of cloud: Customer in control, business agility, scale with your business, familiar developer tools
  • Business Anytime, Anywhere: Mobilize your work, simply powerful, cloud-powered compliance, Intelligent Cloud

Pricing of Finance and Operations

Full Users $190: (Base Apps) are the users whose work requires use of the feature rich business applications functionality.

Additional Users $30: often represent a large percentage of users in an organization and may consume data or reports from line of business systems, complete light tasks like time or expense entry and HR record updates or be heavier users of the system, but not require full user capabilities.

Device SL $75: With device SL any number of users can access a licensed device without the need for separate user SLs:

  • Shared login: Customer Engagement Applications device SLs and Dynamics 365 Operations – Device SL (hereinafter written as Operations – Device).
  • Individual logins: Operations – Device SL without the need for separate user SLs.

Activity Users $50: users who require more capabilities than the Team Members license, but do not require the use rights of a full user.

  • Approve all Activity related transactions
  • Create or edit the items related to warehousing, receiving, shipping, orders, vendor maintenance, and all budgets
  • Operate a Point-of-Sale (POS) device, store manager device, shop floor device, or warehouse device.

Team Member $8: To drive adoption of the solution across users—approve T&E, read business reports, lookup customer and inventory data:

  • Read and approve
  • Run all reports
  • Employee self-serve

To learn more about Dynamics 365 Finance and Operations pricing, you can download the licensing and pricing guide from Microsoft here: Dynamics 365 Finance and Operations Pricing & Licensing Guide or Contact our Dynamics 365 experts and get free pricing quotation based on your company requirements.

What is the Right ERP System for Your Business in Malaysia & Singapore?

Focus of Dynamics 365 Business Central

For small and medium-sized businesses with 30-300 employees that have outgrown existing accounting software, Microsoft Dynamics 365 Business Central is an all-in-one business management solution that easily and seamlessly connects people and processes. Dynamics 365 Business Central is deeply integrated with Office 365 and includes built-in intelligence, so it’s easy to use and helps you make better business decisions.

Dynamics 365 Business Central puts flexibility at the core of your business, enabling you to grow at your own pace and adapt in real-time. That means you can start small with the right fit for employees’ roles, your industry, and business needs and extend Dynamics 365 as your business evolves and grows.

Focus of Dynamics 365 Finance and Operations

For Medium-sized to large national and international enterprises with complex business operations with 250+ employees. Dynamics 365 for Finance and Operations delivers unified, real-time visibility of financial and business operations for better and faster decisions.

From smarter and more connected operations to exceptional customer experiences, strategic, data-driven financial insights, to all-you-need information across business organizations you can accelerate business activities, while simultaneously leveraging the global scalability and digital intelligence capabilities in the cloud that enable you to grow your business.

Conclusion

Both Dynamics 365 Business Central and Dynamics 365 Finance and Operations ERP systems are great to run smart operations with reducing of operational cost.

Business Central is mostly for SMBs to move to the modern ERP system from the basic accounting software and start using powerful tools such as automation, AI, business analytics, etc.

And Finance and Operations is mostly focusing on large organizations to unify and simplify their complex local and global operations across departments and also with use of tools such as automation, AI, business analytics, etc.

But it all comes down to you and what exactly you need from your ERP & CRM system and therefore it is always better to discuss with Dynamics 365 Experts as they can help you to provide more personalized information and recommendation based on your company needs.

Therefore, if you want to talk to Dynamics 365 experts you can reach out our experts to help you to with ERP and CRM system selections as well as with other aspects of choosing ERP system.

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