Dynamics 365 Marketing (CRM) in Malaysia


Dynamics 365 Marketing is a marketing automation solution that can help personalize your customer experiences to increase demand.

Learn more about dynamics 365 marketing the erp and crm systems in malaysia and singapore from dynamics 365 experts


Dynamics 365 help us to customize and build customer experience into a workflow to create more personalized services and solutions with One-stop solution center. We became very proactive with engagement and pre-emptive measures for solving customer issues.

 With Power BI we are able get real-time insights for fast and informed decisions. All of our unformation are under one roof -transparency of information and users across different departments speak the same language.

Soon Min –  Agile Dynamics Solutions Customer

In this video, we will look at how TBM (Tan Boon Ming Sdn. Bhd) the largest online electrical appliances shop in Malaysia use Dynamics 365 Finance, Supply Chain, Customer service and more to stay innovative, competitive and deliver excellent customer service across entire Malaysia.


Learn more how Agile Dynamics Solutions transform digitally TBM (Tan Boon Ming Sdn. Bhd) the largest online electrical appliances shop.

  • Streamlined & Improved Customer Service and Experience
  • Real-time insights for fast and smart decision making
  • Transparency of information and Users Across Different Departments Speak the Same Language
  • Improved Allocation and Planning of Resources to Deliver Great Customer Service
Nurture more sales-ready leads with multi-channel campaigns and personalized experiences across buyer’s journey based on engagement during campaigns with dynamics 365 marketing the erp and crm systems from dynamics 365 experts

Orchestrate Customer Journeys

Generate and nurture more sales-ready leads by running targeted, multi-channel campaigns. Personalized customer journeys to build rewarding business relationships with Dynamics 365 Marketing in Malaysia.

  • Create Campaign Assets Quickly

    With marketing automation features and Microsoft Power Automate.

  • Attract the Right Prospects

    Run targeted, multi-channel campaigns.

  • Enhanced Customer Journey Experience

    Know your customers

  • Run Business Unit-Level Marketing

    Customization is easy.

  • Simplify Event Management

    Full set of organizing tools

Align Sales and Marketing

Dynamics 365 Marketing gives your sales and marketing teams a 360-degree view of each prospect, from the first contact to the last order entry. With marketing and sales teams sharing a single source of information, it’s easier for both organizations to stay in sync with customers needs and behaviors.

  • Create a Single View of Prospects

    Unify data across contacts, leads, and customers through seamless integration with Dynamics 365 Sales.

  • Identify, Target, and Close Top Accounts

    Have the marketing benefits of personalized, account-based content and nurture activities.

  • Track and Prioritize Leads

    Follow leads across all touchpoints with multiple lead-scoring models and sales readiness grades.

  • Increase Productivity

    Use marketing automation features including pre-made workflows to automatically hand off promising leads and drive follow-ups.

  • Boost Productivity and Simplify Collaboration

    Use familiar Office 365 tools, shared calendars, and cross-team visibility into campaigns and leads. Integrate seamlessly with Dynamics 365 Sales, Microsoft Customer Insights, Microsoft Excel, Microsoft Power Automate, and Microsoft Forms Pro.

Align sales and marketing with common customer data and connected automated processes with sales and marketing teams. Use embedded intelligence like dynamic segmentation to target the right audience and multiple lead scoring models to prioritize leads with dynamics 365 marketing the erp and crm systems in malaysia and singapore from dynamics 365 experts
Market and sell smarter with interaction insights and relationship analytics. Track and increase sales and marketing performance using configurable dashboards with dynamics 365 marketing the erp and crm systems in malaysia and singapore from dynamics 365 experts

Make Informed Decisions

Maximize marketing ROI with clear, concise dashboards the help you track marketing activities versus performance, prioritize the hottest leads, and know what works with your best customers—so you can quickly attract more like them.

  • Improve Marketing Effectiveness

    Get efficiency advantage of pre-built dashboards and marketing analyzers – or build your own custom dashboards.

  • Test and Choose the Right Content

    Built-in A/B testing with the ability to include fully rendered dynamic content. Send messages at the right time with an automated scheduler. Improve open rates using the spam score

  • Better Understand Customer Needs

    Monitor the customer journey. Gather information using customizable online surveys with Microsoft Forms Pro integration. Create surveys to measure customer sentiment and satisfaction at every touchpoint.

  • Target the Right Audience

    Send the email that resonates the most with your target audience.

Grow with an Automated Platform

Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services that you already use.

  • Adapt Dynamics 365 Marketing to Your Needs

    Use tools like no-code visuals editors that simplify build-and-deploy processes for the web and mobile apps.

  • Easily Integrate Data

    Utilize data from Dynamics 365 and third-party apps and systems. Automate processes with either built-in workflows or create new Microsoft Power Automate workflows.

  • Enhance Marketing Campaigns

    Customer journey and segment APIs can inform target segments and complete campaigns.

  • Reduce Operating Costs

    Scale your operation worldwide with a secure global infrastructure of data centers

  • Market Globally & Maintain Compliance

    Meet today’s privacy, trust, and accessibility requirements.

Grow with adaptable platform that is easy to tailor, extend, and connect to other apps and services you already use with dynamics 365 marketing the erp and crm systems in malaysia and singapore from dynamics 365 experts.


Fill up the form and the expert of our Dynamics 365 Team will get in touch with you within a few hours or the latest 1 business day. 

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Businesses face complex business challenges

Disconnected tools and process

Dynamics 365 Marketing Disconnected tools and process

Blanket emails are not working

Dynamics 365 Marketing Blanket emails are not working

Customer data is scattered

Dynamics 365 Marketing Customer data is scattered

Sellers ignore marketing leads

Dynamics 365 Marketing Sellers ignore marketing leads

Security and compliance

Dynamics 365 marketing Security and compliance

No insights to improve results

Dynamics 365 Marketing No insights to improve results


Agile Dynamics Solutions has been on the ERP & CRM market for over 30 years and experienced working with many industries and sizes of businesses. This led to developing a unique methodology for implementing Microsoft Dynamics 365 applications with 100% implementation rate. Therefore it is no wonder that Agile Dynamics Solution has become the leading Microsoft Dynamics 365 Gold partner in Malaysia with the largest customer base.

We are committed to providing excellent customer experience, best expertise in the industry, and ensure that your project is implemented correctly. Choosing us means choosing certainty.

Agile Dynamics Solutions is the leading Microsoft Partner in Malaysia and Singapore

Features Dynamics 365 Marketing customers love

Dynamics 365 Marketing Feature summary
Multi-channel campaigns
Lead nurturing
Event management
Insights and reporting
Unified platform
AI capabilities
Email marketing with A/B testing and Send Now
Customer journey designer and orchestration
Events portal360-degree view of leads and contacts
Integration with content management systems
Automated scheduler
Landing pages, forms and website personalization
Dynamics Customer Insights integration
Sessions, speaker, and venue managementCustomer Interactions insights
Sales integration and collaborationSpam score
Reusable content blocks and videos Dynamic segmentation and multiple lead scoring 
Registration and attendance trackingSurveys with Microsoft Forms Pro
Easier set up
LinkedIn and social integration
Account-based marketingQR codes and wait listingAdvanced and custom analytics with Power BI
Approvals with Microsoft Power Automate
Marketing support for Business unitsLead lifecycle with automated business process flowsWebinars integrationExtensibility for campaigns and segments
Marketing calendar

Dynamics 365 for Marketing Pricing & Licensing

For organizations without any other Dynamics 365 application


USD $1,500

Per tenant/month


For organizations with a qualifying Dynamics 365 application


USD $750

Per tenant/month


Requires minimum 10 users of Dynamics 365 applications4

Having more questions, doubts, or something is not clear? No problem, Get in touch with us!

We understand that nobody likes to wait. Therefore we aim to respond within 24h. If you use live chat, usually we respond within a few minutes.


+6012 771 8938