Advanced Marketing Automation Platform

Elevate Your Customer Experience with Dynamics 365 Customer Insights in Malaysia & Cambodia

Name: Dynamics 365 Marketing CRM in Malaysia - #1 Malaysian Microsoft Partner
Price: 749 840

Orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty.

Microsoft Dynamics 365 Customer Insights enables B2C and B2B marketers to engage customers in real-time, win customers and earn loyalty faster, personalize customer experiences with AI and build customer trust with a unified platform. Unlike other solutions, Dynamics 365 Customer Insights can help drive end-to-end experiences with AI-assisted actions and is easy to use for business users. This helps customer experience-focused organizations to elevate customer experiences.

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Dynamics 365 Marketing Malaysia and Cambodia

Advanced Marketing Automation Platform

Elevate Your Customer Experience with Dynamics 365 Marketing in Malaysia & Cambodia

Orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty.

Microsoft Dynamics 365 Marketing enables B2C and B2B marketers to engage customers in real-time, win customers and earn loyalty faster, personalize customer experiences with AI and build customer trust with a unified platform. Unlike other solutions, Dynamics 365 Marketing can help drive end-to-end experiences with AI-assisted actions and is easy to use for business users. This helps customer experience-focused organizations to elevate customer experiences.

REQUEST DEMO TALK TO EXPERTS

Centralized
Customer Data

Effortlessly connect Dynamics 365 apps & Microsoft tools for centralized access to customer data. Launch personalized campaigns that captivate and convert.

Intelligent Automation and Segmentation

Leverage AI-powered automation & segmentation for multi-channel campaigns, lead scoring, and nurturing. Target the right audience at the perfect moment.

Actionable Analytics
and Insights

Optimize your strategy with advanced analytics and AI-driven insights. Track ROI, pinpoint improvements, and make data-backed decisions for success.

The World and Technology Changed – It’s Time to Think About Marketing In a New Way

Run your business in the cloud with confidence. Empower people across your business to adapt faster, work smarter, and perform better using Microsoft Dynamics 365 Customer Insights – Advanced Business Management Software for Malaysian businesses.

Marketing is No Longer One Size Fit All

Dynamics 365 Marketing remove old ways of doing marketing

The old way

Demand generation
Big bang campaigns, megaphone messaging
Gut decisions
Tradeshows

Deliver Agile, Connected and Personalized Marketing

Dynamics 365 Marketing Deliver Personalized Customer Experiences Malaysia

The new way

End to end experiences
Agile, always on marketing
Insight based decisions
Engaging events with audience nurture

Want to learn more? Talk to us!

Deliver Personalized AI-Enhanced Experiences with Dynamics 365 Customer Insights

Features

Here is a list of some of the features of Dynamics 365 Marketing:

Orchestrate real-time, customer-led journeys
Leverage customer interactions to trigger or measure journeys
Create impactful content with dynamic authoring and digital asset management
Reach customers wherever they are using SMS integration or mobile notifications.
Design end-to-end journeys across marketing, sales, commerce and service.
Target the right audience using segment builder and natural language
Nurture leads and accounts with relevant content, lead scoring and ABM
Turn event, meeting, and webinar attendees into loyal customers
Create engaging content with AI assistance
Run experiments to optimize content and channels
Improve marketing effectiveness with real-time KPIs and dashboards
Turn customer Insights into relevant actions to improve targeting and personalization
Visualize customer interactions
Unify and share customer data more securely
Comply with regulations such as GDPR and HIPAA
Easy to customize and extend to meet your business needs
Run business unit-level marketing and promote content re-use
Send up to 100 million interactions per month to increase reach with real-time marketing

Pricing

Dynamics 365 Customer Insights offers two pricing plans:

Dynamics 365 Customer Insights Base License US $1,700: For organizations without any other Dynamics 365 application. Includes 10,000 contacts, 100,000 interactions, 1,000 SMS Messages.
Dynamics 365 Customer Insights Attach License US $1,000: For organizations with a qualifying Dynamics 365 application. Includes 10,000 contacts, 100,000 interactions, 1,000 SMS Messages.

To request pricing and licensing for software, and pricing for professional services kindly get in touch with us.

Services

Agile Dynamics Solutions is the leading Microsoft Partner providing wide-range of services for Dynamics 365 such as:

To learn more about the pricing of our services, the average timeline of Dynamics 365 implementation, or other services-related questions, kindly get in touch with us.

Rapidly Deploy and Onboard with Business Central for Malaysian Business

Scalability and Flexibility

Grow with adaptable plans and modular features, paying only for what you need. Perfect for all business sizes.

Harness Data Everywhere to Dynamics 365 Business Central

Enhanced Collaboration and Integration

Boost teamwork with a unified platform that connects with Dynamics 365 apps, Microsoft tools, and third-party solutions.

Modular and Purpose-Built with Dynamics 365 Business Central Malaysia and Cambodia

Security and Compliance

Rely on industry-leading security standards to protect customer data, ensuring GDPR and regulatory compliance.

Dynamics 365 Migration Program Ready Business Central in Malaysia & Cambodia

Streamlined Learning Curve and Support

Enjoy an intuitive interface, rich resources, and expert assistance for seamless implementation and ongoing success.

Engage Customers in Real-Time

Discover the power of real-time customer engagement with Dynamics 365 Customer Insights. Our platform empowers you to create customer-led journeys that respond to interactions across multiple channels, delivering personalized experiences designed to acquire and retain customers. Unlock the potential of AI-driven recommendations and amplify your content’s impact with A/B testing. Transform the way you connect with your audience – all without the need for an IT team.

Orchestrate real-time customer led journeys
Guide customers in real-time based on their interactions across email, mobile, social, custom channels, and in-person touchpoints.
Design buyer led experiences
Create journeys to respond to customer-triggered events that may occur throughout customer lifecycle to acquire and retain customers.
Author relevant content easily
Create contextual content with customizable templates, reusable content blocks, and designer tools. Amplify most resonating content with A/B testing.
Share content across physical and digital channels
Enable customer engagement across digital and in-person channels with relevant content. Use AI-driven recommendations to engage customers in their preferred channels. Customize triggers to journeys unique to your business. all without IT team

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Engage Customers in Real-Time with Dynamics 365 Marketing

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Win Customers and Earn Loyalty Faster

Accelerate your customer acquisition and loyalty journey with Dynamics 365 Customer Insights. Our platform enables you to design end-to-end customer journeys that span marketing, sales, and service, while sharing insights across your organization. Improve customer communication, nurture leads and accounts, and turn event attendees into loyal customers. Experience the power of a unified approach to customer engagement.

Design end to end journeys
Create customer journeys to respond to various customer-triggered events across marketing, sales, and service. Share customer information with interactions insights across business functions.
Improve customer communications
Send periodic newsletters, transactional emails, and timely mobile notifications. Improve customer engagement across digital and physical channels with shared customer information and insights.
Nurture leads and accounts
Nurture your leads with relevant content and engage in their preferred channels. Run account-based marketing to generate more revenue from key accounts. dashboards.
Turn event attendees into loyal customers
Simplify event planning when you run meetings and webinars with Microsoft Teams. Nurture your audience before, during, and after events to improve audience engagement.

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Personalize Customer Experiences With AI

Harness the power of AI to create personalized and engaging customer experiences with Dynamics 365 Customer Insights. Leverage AI-driven recommendations, customizable templates, and advanced analytics to target the right audience, optimize content, and improve marketing efficiencies. Capture valuable feedback to continuously enhance the customer journey and drive your business forward.

Create engaging content enhanced by AI
Utilize AI recommended images, send times, spam score and A/B-testing to create resonating email. Share across push notifications, SMS, email, social, and custom channels.
Target the right audience
Use customizable templates and natural language to select your target audience. Reuse segments created in Dynamics 365 Customer Insights based on unified and enriched customer data from many sources.
Improve Marketing efficiencies
Engage in right channels and increase open rates with experimentation and AI-driven insights into customer preferences. Enhance customer journeys using analytics and Microsoft Power BI dashboards.
Gather actionable customer feedback
Capture feedback immediately across channels with personalized surveys using Dynamics 365 Customer Voice. Use the feedback to address bottlenecks and improve the customer journey.

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Personalize Customer Experiences With AI with Dynamics 365 Marketing

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Build Customer Trust With a Unified, Adaptable Platform

Strengthen customer trust by leveraging Dynamics 365 Customer Insights’ unified and adaptable platform. Securely share customer data, easily customize and extend to meet your business needs, ensure compliance with regulations, and promote content reuse across business units. Experience a flexible, secure, and efficient solution designed to empower your marketing strategy.

Unify and share customer data more securely
Share unified and enriched customer information from external data sources and all your business functions using Dynamics 365.
Easily customize and extend to meet your business needs
Add custom channels using APIs and external add-ons. Connect with your tools and automate processes using built-in workflows or create your own with Microsoft Power Automate
Comply with regulations local Malaysian Regulations
Use the built-in features to request, capture, and store consent to support compliance with the General Data Protection Regulation (GDPR), HIPAA regulations, and accessibility guidelines.
Run business unit-level marketing and promote content re-use
Share content blocks to manage branding consistency and promote reuse by business units. HIPAA regulations, and accessibility guidelines.

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Build Customer Trust With a Unified, Adaptable Platform with Dynamics 365 Marketing

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Dynamics 365 Marketing Integrated Solution with Other Microsoft Products Malaysia

Microsoft Dynamics 365 is a Fully Integrated Solution

From marketing to sales, to finance, to talent management and more, customers need a deep understanding of their business in order to succeed – not only in one or two departments, but across the entire organization.

Dynamics 365 and Power Platform form the basis of the most comprehensive set of connected, intelligent business applications in the world today.

Built on hyperscale cloud platform with Azure, it features inherent intelligence at app layer, allowing everyone to analyze, act, and automate with Power Platform.

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Agile Dynamics Solutions is the leading Microsoft Dynamics 365 Marketing Partner in Malaysia and Cambodia

With Us, You Go Live with Confidence

Agile Dynamics Solutions is the leading Microsoft Gold partner in Malaysia, specializing in working with businesses of all sizes and industries. Its team of experts comes from different industries to ensure customer needs and requirements are understood and met.

Leading Microsoft Gold Partner in Malaysia and Cambodia.
The largest customer base of 300+ small to large size businesses across many industries.
Certified Business Central Professionals with 30+ years of experience.
Unique methodology with a 100% success rate. (Stats. Avg. 60% ERP project fails)
Excellent customer support in Malaysia and Cambodia.
Winner of many Microsoft and industry awards.

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Dynamics 365 Marketing Pricing, Licensing & Implementation in Malaysia & Cambodia

Discover up-to-date pricing, licensing, and implementation investment requirements for Malaysia and Cambodia based companies to use Microsoft Dynamics 365 Marketing. Easily calculate the approximate price of owning Business Central based on your company’s needs.

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Dynamics 365 Customer Insights

Base License

US $1,700

per tenant/month

Includes 10,000 contacts, 100,000 interactions, 1,000 SMS Messages

For organizations without any other Dynamics 365 application

REQUEST A QUOTE

Dynamics 365 Customer Insights

Attach License

US $1,000

per tenant/month

Includes 10,000 contacts, 100,000 interactions, 1,000 SMS Messages

For organizations with a qualifying Dynamics 365 application

REQUEST A QUOTE

DOWNLOAD THE LICENSING GUIDE

Book a FREE Consultation Session Today!

What will we cover in this FREE session?

Explore your company needs
Assess your company technology usage
Explain pricing and licensing options
Recommend the right Dynamics 365 application
Explain features and capabilities
Answer product and implementation related questions
Organize demo session if required
Share relevant information to learn more

*Our representative will contact you within 24h after submitting the form, this excludes weekends and public holidays.

Frequently Asked Questions about Dynamics 365 Customer Insights

What is Dynamics 365 Customer Insights?

Dynamics 365 Customer Insights is a marketing automation application offered exclusively on Microsoft’s Unified Interface platform. It allows users to create tailored prospect and customer journeys with targeted messages and activities that dynamically roll out at various points. Dynamics 365 Customer Insights consists of two primary modules, along with event management. Both modules include capabilities to transform your business with real-time customer journeys across the entire customer lifecycle.

Which features are available in Dynamics 365 Customer Insights?

Dynamics 365 Customer Insights has several features that make it stand out. Some of these features include hard bounce management, A/B testing, email scheduling, marketing templates, automated lead scoring, and social post scheduling. Dynamics 365 Customer Insights also includes advanced in-person and webinar event planning features. You can create personalized journeys using demographics and behaviors to orchestrate experiences across marketing, commerce, sales, and service.

How do I get Dynamics 365 Customer Insights?

To get Dynamics 365 Insights in Malaysia, contact a Microsoft Partner such as Agile Dynamics Solutions, the leading Microsoft Partner in the region. They’ll help you implement and optimize Dynamics 365 for your business needs, ensuring a seamless integration and effective marketing strategy.

What is the difference between Dynamics 365 Customer Insights and Dynamics 365 Sales?

Dynamics 365 Sales is a customer relationship management (CRM) application that helps businesses manage their sales processes. Dynamics 365 Customer Insights is a marketing automation application that allows users to create tailored prospect and customer journeys with targeted messages and activities that dynamically roll out at various points. Dynamics 365 Customer Insights works seamlessly with Dynamics 365 Sales, Microsoft Teams, and other products. The collaboration between Dynamics 365 Sales and Dynamics 365 Customer Insights simplifies how you get, store, and use several data types in the sales flow.

Is Dynamics 365 a CRM?

Yes, Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools. Dynamics 365 Sales is a CRM application that helps businesses manage their sales processes. Dynamics 365 Customer Insights is a marketing automation application that allows users to create tailored prospect and customer journeys with targeted messages and activities that dynamically roll out at various points.

Why use Dynamics 365 Customer Insights?

Using Dynamics 365 Customer Insights offers numerous benefits, such as personalized customer engagement, streamlined marketing processes, data-driven insights, and seamless integration with other Microsoft tools. By leveraging these features, businesses can optimize their marketing strategies, boost ROI, and enhance customer relationships.

Does Dynamics 365 have marketing automation?

Yes, Dynamics 365 Customer Insights includes marketing automation features that enable businesses to streamline their marketing processes. With capabilities like automated email campaigns, lead scoring, and nurturing, Dynamics 365 helps businesses efficiently target the right audience and improve customer engagement.

Having more questions, doubts, or something is not clear? No problem, Get in touch with us!

We understand that nobody likes to wait. Therefore we aim to respond within 24h. If you use live chat, usually we respond within a few minutes.

CONTACT SALES

+6012 771 8938

EMAIL US

enquiry@adynamics.com.my

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Elevate Your Customer Experience with Dynamics 365 Customer Insights in Malaysia & Cambodia