AI Fraud Protection Solution

Protect Your Revenue and Reputation Against Frauds and Abuse with Dynamics 365 Fraud Protection in Malaysia & Cambodia

Help protect your online revenue by decreasing fraud, increasing rates of acceptance and improving your overall customer experience using an AI based cloud solution that learns from patterns and practices.

Business management solution that helps small and midsized companies connect finance, sales, service, and operations teams within a single easy-to-use application to unlock the insights needed to adapt faster, work smarter, and perform better.

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Microsoft Dynamics 365 Fraud Protection in Malaysia and Cambodia
1.38%

Revenue lift, Less false positives

9.07%

Revenue lift, Higher bank acceptance

$131M

OpEx savings, Less fraud loss

$1.84M

Revenue lift, Fewer reviews

KPI Improvements Observed at Microsoft*

*Results may vary by company and size of transactions. Microsoft is sharing these results as an example and does not guarantee these results.

Dynamics 365 Fraud Protection Capabilities

Microsoft Dynamics 365 Fraud Protection helps e-commerce, brick-and-mortar, and omni-channel merchants protect their revenue and reputation by providing tools to decrease fraud and abuse, reduce operational expenses, and increase acceptance rates. Combat purchase, account, and omni-channel return and discount fraud with adaptive AI technology continuously learning evolving fraud patterns.

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dynamics 365 fraud protection with account protection

Account Protection

Help protect online revenue and reputation and safeguard user accounts from abuse and fraud by combating fake account creation, account takeover, and fraudulent account access.

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dynamics 365 fraud protection with purchase protection

Purchase Protection

Help protect revenue by improving the acceptance rate of e-commerce transactions with insights and tools that help balance revenue opportunity vs fraud loss and checkout friction.

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dynamics 365 fraud protection with loss prevention

Loss Prevention

Help protect revenue by identifying anomalies and potential fraud on returns and discounts arising from omni-channel purchases, enabling store managers, and loss prevention officers to quickly take action to mitigate losses

Dynamics 365 Fraud Protection Features

Standard Features Across All Three Capabilities

dynamics 365 fraud protection Adaptive AI technology standard features

Adaptive AI Technology

dynamics 365 fraud protection Fraud protection network standard features

Fraud Protection Network

dynamics 365 fraud protection device fingerprinting standard features

Device Fingerprinting

dynamics 365 fraud protection Versatile decision engine standard features

Versatile Decision Engine

Account Protection Features

dynamics 365 fraud protection account protection features

Purchase Protection Features

dynamics 365 fraud protection purchase protection features

Loss Prevention Features

dynamics 365 fraud protection loss prevention features

Helps Protect Your Revenue

  • Helps decrease wrongful rejects
  • Helps increase blank authorizations on card payments
  • Decrease abuse of discounts and promotions
  • KPIs impacted: Revenue, Authorization Rate, Fraudulent discounts

Helps Streamline Automation & Operational Efficiency

  • Helps reduce COGS losses to payment fraud
  • Helps reduce manual review expenses
  • Reduce returns fraud
  • Reduce overhead of processing and re-stocking
  • KPIs impacted: Fraud losses (chargeback rate), manual review rate, fraudulent returns rate

Helps Deliver a Seamless Shopping Experience

  • Helps increase number of successful orders
  • Helps reduce challenges and delays for customers
  • Reduce manual effort in detecting shrinkage
  • Faster and more comprehensive discovery
  • KPIs impacted: Order conversion rate, challenge rate, time to fulfillment, cost of manual reviews, time to mitigate fraud

Dynamics 365 Fraud Protection with Account Protection Capability

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Dynamics 365 Fraud Protection with

Account Protection Capability

  • Help protect your online revenue
  • Help improve business reputation
  • Help improve customer satisfaction
  • Help reduce friction

✔ Adaptive AI Technology: Continuously learns and adapts from patterns and equips store managers with tools to optimize fraud controls.

✔ BOT Protection: Helps protect your system against bots attempting to gain access to accounts with stolen credentials or to create fake accounts and transactions.

✔ Device Fingerprinting: Dynamics 365 Fraud Protection’s device fingerprinting capability boosts the service’s fraud detection capabilities to help customers reduce fraud losses.

✔ Fraud Protection Network: Connected knowledge gives broad awareness of fraud activity across the globe, while keeping the security of your confidential information and shoppers’ privacy top of mind.

✔ Account Creation & Sign-in Protection: Helps avoid incurring losses due to fraudulent accounts by monitoring account creation and sign-in, safeguarding customer accounts from abuse, thus improving customer engagement and conversion by reducing friction​.

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boost account protection with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Boost account protection immunization by blocking fraud attacks

Using adaptive AI, bot detection, device fingerprinting and the fraud protection network, the account protection assessments enable customers to protect their businesses from creation of fake accounts and attacks on legitimate accounts, while safeguarding legitimate account activity.

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Protect reputation with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Protect reputation by preventing accounts from being compromised or abused

Adaptive AI provides fraud assessments for all the critical steps of the account lifecycle, enabling merchants to block fraudulent activity before damage is caused, safeguarding customers and preserving the merchant’s business reputation.

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Improve customer experience with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Improve customer experience by reducing account-login friction

Assessments made using adaptive AI, bot detection, device fingerprinting and the fraud protection network help merchants reduce wrongful rejections of legitimate account activity while controlling fraud, reducing friction and improving customer experience.

Dynamics 365 Fraud Protection with Purchase Protection Capability

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Dynamics 365 Fraud Protection with

Purchase Protection Capability

  • Help protect your revenue
  • Help reduce operational expenses
  • Deliver a seamless shopping experience

✔ Adaptive AI Technology: Continuously learns and adapts from patterns and equips store managers with tools to optimize fraud controls.

✔ Fraud Protection Network: Connected knowledge gives broad awareness of fraud activity across the globe, while keeping the security of your confidential information and shoppers’ privacy top of mind.

✔ Transaction Acceptance Booster: Share transactional trust knowledge with issuing banks to help boosts your authorization rates.

✔ Customer Escalation Support Tool: Improve customer service with the built-in escalation support tool displaying detailed context of the customer transaction including fraud insights provided by the service.

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boost fraud immunization with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Boost fraud immunization by gaining visibility and insights from a global footprint of fraud patterns

Adaptive AI technology and the fraud protection network provide merchants with insights and tools to optimize fraud controls and immunize against fraud attacks on a continuous basis.

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Protect revenue streams with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Protect revenue streams by reducing wrongful rejects by issuing banks

Transaction acceptance booster enables merchants to share transactional trust knowledge with issuing banks to help increase authorization rates and reduce wrongful rejects, helping protect revenue streams.

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Improve customer service with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Improve customer service by unblocking wrongfully rejected transactions/customers

The built-in customer escalation support tool helps merchants improve customer service by displaying detailed context of customer transactions, including fraud insights provided by the service

Dynamics 365 Fraud Protection with Loss Prevention Capability

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Dynamics 365 Fraud Protection with

Loss Prevention Capability

  • Help protect your revenue
  • Enable business intelligence
  • Help improve automation and operational efficiency

✔ Adaptive AI Technology: Continuously learns and adapts from patterns and equips store managers with tools to optimize fraud controls.

✔ Fraud Protection Network: Connected knowledge gives broad awareness of fraud activity across the globe, while keeping the security of your confidential information and shoppers’ privacy top of mind.

✔ Enhanced Loss Prevention System: (with analysis against fraud) Helps fraud management system react quickly to dynamic fraud and purchase patterns, providing actionable insights to help reduce fraudulent returns and discounts.

✔ Business Intelligence Reporting: Enables store managers and investigators to take action by providing them with insights on anomalies with merchandize discounting and returns.

✔ Operational Efficiency Booster: Helps increase operational efficiency by reducing manual effort required to determine the business entities and functions that may be at risk.

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Reduce losses due to shrinkage in omnichannel purchases with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Reduce losses due to shrinkage in omnichannel purchases by gaining visibility and insights from a global footprint of fraud patterns

Adaptive AI technology continuously learns and adapts from fraud patterns, working together with the fraud protection network to equip merchants with the tools they need to optimize fraud controls related to discounts and returns.

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Empower business managers and investigators with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Empower business managers and investigators to prevent fraud by gaining insights into anomalies with merchandise discounting and returns

The enhanced loss prevention system with analysis against fraud enables merchants to quickly take action and prevent losses with easy-to-understand and actionable business intelligence reporting.

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Increase operational efficiency with Dynamics 365 Fraud Protection Malaysia and Cambodia

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Increase operational efficiency by reducing manual efforts required to determine business entities at risk

Automated anomaly detection with Adaptive AI and actionable reporting helps merchants achieve high efficiency of human resources by reducing manual efforts required to determine at risk business entities and functions, ultimately helping business managers more successfully reduce fraudulent returns and discounts.

Dynamics 365 Fraud Protection Pricing, Licensing & Implementation in Malaysia & Cambodia

Discover up-to-date pricing, licensing, and implementation investment requirements for Malaysia and Cambodia based companies to use Microsoft Dynamics 365 Fraud Protection. Start protecting your revenue and accounts from as low as $12 per month and pay only for what you use.

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Fraud Protection Pay-As-You-Go

USD $12

Per user/month

Activate fraud protection transactions with no long-term commitment. Additional charges are determined by your use of Account Protection, Loss Prevention, or Purchase Protection.

  • Account Protection from $0.01 per transaction to as low as $0.005 per transaction
  • Purchase Protection from $0.10 per transaction to as low as $0.05 per transaction
  • Loss Prevention from $0.05 per transaction to as low as $0.025 per transaction
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  • Explore your company needs
  • Assess your company technology usage
  • Explain pricing and licensing options
  • Recommend the right Dynamics 365 application
  • Explain features and capabilities
  • Answer product and implementation related questions
  • Organize demo session if required
  • Share relevant information to learn more

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Agile Dynamics Solutions is the leading Microsoft Dynamics 365 Business Central Partner in Malaysia and Cambodia

With Us, You Go Live with Confidence

Agile Dynamics Solutions is the leading Microsoft Gold partner in Malaysia, specializing in working with businesses of all sizes and industries. Its team of experts comes from different industries to ensure customer needs and requirements are understood and met.

  • Leading Microsoft Gold Partner in Malaysia and Cambodia.
  • The largest customer base of 300+ small to large size businesses across many industries.
  • Certified Business Central Professionals with 30+ years of experience.
  • Unique methodology with a 100% success rate. (Stats. Avg. 60% ERP project fails)
  • Excellent customer support in Malaysia and Cambodia.
  • Winner of many Microsoft and industry awards.
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Download Dynamics 365 Fraud Protection Resources to Learn More

Protecting Customers, Revenue, and Reputation from Online Fraud

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Dynamics 365 Fraud Protection Overview

Watch video ›

Dynamics 365 Fraud Protection with Account Protection

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Dynamics 365 Fraud Protection with Purchase Protection

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Dynamics 365 Fraud Protection with Loss Prevention

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Frequently Asked Questions about Fraud Protection

Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed for e-commerce, brick-and-mortar and omni-channel merchants, to help protect their revenue and reputation by providing tools and capabilities to decrease fraud and abuse, reduce operational expenses and increase acceptance rates, while safeguarding user accounts from fraud exposure.

  • Adaptive AI technology – Continuously learns and adapts from patterns and equips store managers with tools to optimize fraud controls.
  • Fraud protection network – Connected knowledge gives broad awareness of fraud activity across the globe, while keeping the security of your confidential information and shoppers’ privacy top of mind.
  • Enhanced loss prevention system – Helps fraud management system react quickly to dynamic fraud and purchase patterns.
  • Business intelligence reporting – Enables store managers and investigators to take action by providing them with insights on anomalies with merchandize discounting and returns.
  • Operational efficiency booster – Increases operational efficiency by reducing manual effort required to determine the business entities and functions that may be at risk.
  • BOT protection – Helps protect your system against bots attempting to gain access to accounts with stolen credentials or to create fake accounts and transactions.
  • Customer escalation support tool – Provides detailed risk insights about each transaction to help improve your customer support experience.
  • Transaction acceptance booster – Share transactional trust knowledge with issuing banks to help boosts your authorization rates.
  • Account creation protection – Helps avoid incurring losses due to fraudulent accounts by monitoring account creation and helping minimize abuse and automated attacks on customer accounts.
  • Account sign-in protection – Helps protect customer accounts, improving customer engagement and conversion by reducing friction.
  • Device fingerprinting – Dynamics 365 Fraud Protection’s device fingerprinting capability boosts the service’s fraud detection capabilities to help customers reduce fraud losses

Yes, Dynamics 365 Fraud Protection can be easily integrated with any existing order management and payments applications stack. It is a cloud-based service whose RESTful APIs can be called from any native order management system before or after payment authorization. The analytical and insights capabilities of the product such as the Virtual Fraud Analyst, Customer Support tool, Graph Explorer and Scorecard can be consumed from any standard web-browser.

Dynamics 365 Fraud Protection standalone offers e-commerce, brick-and-mortar and omni-channel retailers help protect their revenue and reputation by providing tools to decrease fraud, reduce operational expenses and increase acceptance rates. For existing Office 365 and Dynamics 365 for retail customers, Dynamics 365 Fraud Protection will additionally help deliver a world class security solution for your organization and improved commerce channel.

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Agile Dynamics Solutions is Microsoft Dynamics 365 Gold Partner in Malaysia and Cambodia

Since 1990 Agile Dynamics Solutions helping businesses to digitally transform with business applications. ADS has become the #1 leading Gold Microsoft Partner of Dynamics 365 ERP and CRM applications with a 100% implementation rate and the largest customer base in Malaysia.

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