Field Service empowers companies to deliver predictive and proactive service to improve customer satisfaction, first time fix rates, and resource productivity through advanced scheduling, resource optimization, and mobile enablement.
Dynamics 365 help us to customize and build customer experience into a workflow to create more personalized services and solutions with One-stop solution center. We became very proactive with engagement and pre-emptive measures for solving customer issues.
With Power BI we are able get real-time insights for fast and informed decisions. All of our unformation are under one roof -transparency of information and users across different departments speak the same language.
Soon Min – Agile Dynamics Solutions Customer
Learn more how Agile Dynamics Solutions transform digitally TBM (Tan Boon Ming Sdn. Bhd) the largest online electrical appliances shop.
Multichannel customer engagement
Service agreements and preventive maintenance
Predictive maintenance enabled by Internet of Things (IoT)
Proactive field service driven by machine learning
Right people at the right time
Effective resource, asset, and inventory management
Active remote support of field technicians
Expert guidance and technician training plus enablement
Enhanced productivity with unified data, advanced reporting, custom analytics, and data visualization
Solution optimization through integration and automation
Customized client support and channel integration
Fill up the form and the expert of our Dynamics 365 Team will get in touch with you within a few hours or the latest 1 business day.
Agile Dynamics Solutions (ADS) is the leading Gold Microsoft Partner in Malaysia with over 30 years of experience, 1000s of projects successfully completed and the largest customer base locally. ADS has developed a unique methodology with a 100% success rate for Dynamics 365 applications.
Since 1990 we’ve helped Small, Medium, and Large businesses in numerous industry sectors increase their growth and save costs with intelligent ERP & CRM applications from Microsoft. We implement all Microsoft Dynamics 365 applications as well as integrate with Microsoft Power Bi, Power Automate, Power Apps, and Virtual agent.
If you are planning to implement a new ERP or CRM solution, we offer a flexible approach, affordable services, and excellent customer service with the leading experts from the #1 local Microsoft partner. Contact us to learn more.
Optimize resource scheduling, enable field technicians, and deliver on customer expectations with core field service capabilities.
USD $95.00
per user/per month
Get assistance when you need it most with heads-up, hands-free mixed reality video calling through HoloLens devices.
USD $65.00
per user/per month
We understand that nobody likes to wait. Therefore we aim to respond within 24h. If you use live chat, usually we respond within a few minutes.
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