Field Service empowers companies to deliver predictive and proactive service to improve customer satisfaction, first time fix rates, and resource productivity through advanced scheduling, resource optimization, and mobile enablement.
Dynamics 365 help us to customize and build customer experience into a workflow to create more personalized services and solutions with One-stop solution center. We became very proactive with engagement and pre-emptive measures for solving customer issues.
 With Power BI we are able get real-time insights for fast and informed decisions. All of our unformation are under one roof -transparency of information and users across different departments speak the same language.
Soon Min –Â Agile Dynamics Solutions Customer
Learn more how Agile Dynamics Solutions transform digitally TBM (Tan Boon Ming Sdn. Bhd) the largest online electrical appliances shop.
Multichannel customer engagement
Service agreements and preventive maintenance
Predictive maintenance enabled by Internet of Things (IoT)
Proactive field service driven by machine learning
Right people at the right time
Effective resource, asset, and inventory management
Active remote support of field technicians
Expert guidance and technician training plus enablement
Enhanced productivity with unified data, advanced reporting, custom analytics, and data visualization
Solution optimization through integration and automation
Customized client support and channel integration
Fill up the form and the expert of our Dynamics 365 Team will get in touch with you within a few hours or the latest 1 business day.Â
Agile Dynamics Solutions has been on the ERP & CRM market for over 30 years and experienced working with many industries and sizes of businesses. This led to developing a unique methodology for implementing Microsoft Dynamics 365 applications with 100% implementation rate. Therefore it is no wonder that Agile Dynamics Solution has become the leading Microsoft Dynamics 365 Gold partner in Malaysia and Singapore with the largest customer base.
We are committed to providing excellent customer experience, best expertise in the industry, and ensure that your project is implemented correctly. Choosing us means choosing certainty.
Optimize resource scheduling, enable field technicians, and deliver on customer expectations with core field service capabilities.
USD $95.00
per user/per month
Get assistance when you need it most with heads-up, hands-free mixed reality video calling through HoloLens devices.
USD $65.00
per user/per month
We understand that nobody likes to wait. Therefore we aim to respond within 24h. If you use live chat, usually we respond within a few minutes.
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