Microsoft ERP, CRM & AI Industry Solutions in Malaysia and Cambodia

Want to streamline operations and improve customer relationships? Microsoft ERP, CRM & AI Industry Solutions offers a comprehensive solution for managing financials, supply chain, operations, and manufacturing. AI provides advanced analytics for data-driven decisions. Stay competitive with real-time data insights, increased efficiency, and improved customer relationships. Try Microsoft ERP, CRM & AI Industry Solutions now and experience the benefits for yourself.

Need help choosing an industry enterprise solution? Contact us for expert assistance in selecting the right Microsoft ERP or CRM solution.

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Discover How Our Industry-Specific Microsoft ERP & CRM Solutions are Helping Businesses Like Yours Achieve Success.

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“With Microsoft Dynamics 365, we’ve automated financial processes from sales order to collections, from purchase order to payment. Accounting is faster. Reporting is easier, more defined, and more compliant.”

Eduardo Jimenez, Chief Executive Officer, Global Turbine Asia

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“Now when I’m talking to my suppliers, I don’t have to run the reports. If they have any questions, I can get the exact numbers or percentages by dragging, dropping or clicking on visuals.”

Tan Wai Keat, General Manager, Tan Boon Ming Sdn Bhd (TBM)

25+

Industries Serve

300+

Local customers

30+

Years of Experience

100%

Success Rate

30+

Industry Awards

Industry-Specific ERP Applications

Dynamics 365 ERP solutions can transform your business and take it to the next level.

ERP for Manufacturing industry in Malaysia and Cambodia

ERP for Manufacturing

Dynamics 365 ERP streamlines entire operations and production, optimizes inventory and supply chain, and increases efficiency, profitability, and resiliency. Forecast, plan, and schedule production to minimize waste and maximize output.

Learn More about ERP for Manufacturing

ERP for Distribution industry in Malaysia and Cambodia

ERP for Distribution

Dynamics 365 ERP helps manage inventory, sales, and logistics effectively. Real-time tracking of deliveries, streamlined customer order management, and powerful data analytics take control of your distribution business and drive growth.

Learn More about ERP for Distribution

ERP for Retail industry in Malaysia and Cambodia

ERP for Retail

Dynamics 365 ERP manages inventory, sales, and customer relationships efficiently. E-commerce integration, real-time data analytics, and streamlined order management help stay ahead of the competition and drive sales growth.

Learn More about ERP for Retail

ERP for Construction industry in Malaysia and Cambodia

ERP for Construction

Dynamics 365 ERP streamlines construction operations, improves project management, tracks resources, increases efficiency and financial control, improves decision making and ultimately drives growth and revenue.

Learn More about ERP for Construction

ERP for Financial Services industry in Malaysia and Cambodia

ERP for Financial Services

Dynamics 365 ERP manages financial operations with ease, from accounting and budgeting to forecasting and compliance. Minimize risk and maximize efficiency while improving customer relationships.

Learn More about ERP for Financial Services

ERP for Healthcare industry in Malaysia and Cambodia

ERP for Healthcare

Dynamics 365 ERP manages clinical, financial and operational processes, with patient data and appointment management. Real-time analytics improve patient outcomes and streamline operations.

Learn More about ERP for Healthcare

ERP for Automotive industry in Malaysia and Cambodia

ERP for Automotive

Dynamics 365 ERP streamlines production, inventory and supply chain, increases efficiency and profitability. Track deliveries, analyze sales data, and manage customer relationships to drive sales and growth.

Learn More about ERP for Automotive

ERP for Government industry in Malaysia and Cambodia

ERP for Government

Dynamics 365 ERP helps manage operations, from financial management and human resources to procurement and compliance. Improve citizen interactions, streamline operations, and increase efficiency to drive growth and reduce costs.

Learn More about ERP for Government

ERP for Professional Services industry in Malaysia and Cambodia

ERP for Professional Services

Dynamics 365 ERP manages and streamlines projects, finances, and operations efficiently. Time and expense tracking, customer relationship management, and powerful data analytics take your professional services business to the next level.

Learn More about ERP for Professional Services

ERP for Travel & Hospitality industry in Malaysia and Cambodia

ERP for Travel & Hospitality

Dynamics 365 ERP manages reservations, inventory, and customer relationships with ease. E-commerce integration, real-time data analytics, and streamlined order management drive sales, growth in the competitive travel and hospitality industry.

Learn More about ERP for Travel & Hospitality

ERP for Energy industry in Malaysia and Cambodia

ERP for Energy

Dynamics 365 ERP streamlines production, inventory, field service, and supply chain, and increases efficiency and profitability, and reduces costs. Track deliveries, analyze sales data, and manage customer relationships to drive sales and growth.

Learn More about ERP for Energy

ERP for Media & Communications industry in Malaysia and Cambodia

ERP for Media & Communications

Dynamics 365 ERP manages operations, from production and inventory to supply chain and customer relationships. Analyze sales data, track deliveries, and drive growth in the competitive media and communications industry.

Learn More about ERP for Media & Communications

ERP for Not for Profit industry in Malaysia and Cambodia

ERP for Not for Profit

Dynamics 365 ERP helps manage operations, from financial management, human resources, and fundraising to compliance and reporting. Improve donor interactions, streamline operations, and drive growth for your organization.

Learn More about ERP for Not for Profit

Industry-Specific CRM Applications

Dynamics 365 CRM solutions can take your business to the next level by improving customer relationships and driving growth across various industries.

CRM for Manufacturing industry in Malaysia and Cambodia

CRM for Manufacturing

Dynamics 365 CRM improves understanding of customer needs and preferences, communication with stakeholders and increases sales and loyalty.

Learn More about CRM for Manufacturing

CRM for Distribution industry in Malaysia and Cambodia

CRM for Distribution

Dynamics 365 CRM manages and tracks customer interactions, analyzes sales data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Distribution

CRM for Retail industry in Malaysia and Cambodia

CRM for Retail

Dynamics 365 CRM manages and tracks customer interactions, analyzes sales data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Retail

CRM for Construction industry in Malaysia and Cambodia

CRM for Construction

Dynamics 365 CRM improves construction customer relationships, streamlines operations, increases efficiency, drives growth and revenue.

Learn More about CRM for Construction

CRM for Financial Services industry in Malaysia and Cambodia

CRM for Financial Services

Dynamics 365 CRM manages and tracks customer interactions, analyzes sales data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Financial Services

CRM for Healthcare industry in Malaysia and Cambodia

CRM for Healthcare

Dynamics 365 CRM manages and tracks patient interactions, analyzes data to improve outcomes and streamlines operations to drive growth and efficiency.

Learn More about CRM for Healthcare

CRM for Automotive industry in Malaysia and Cambodia

CRM for Automotive

Dynamics 365 CRM manages and tracks customer interactions, analyzes sales data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Automotive

CRM for Government industry in Malaysia and Cambodia

CRM for Government

Dynamics 365 CRM manages and tracks citizen interactions, analyzes data and streamlines operations to drive growth and efficiency and cost reduction.

Learn More about CRM for Government

CRM for Professional Services industry in Malaysia and Cambodia

CRM for Professional Services

Dynamics 365 CRM manages and tracks customer interactions, analyzes data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Professional Services

CRM for Travel & Hospitality industry in Malaysia and Cambodia

CRM for Travel & Hospitality

Dynamics 365 CRM manages and tracks customer interactions, analyzes sales data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Travel & Hospitality

CRM for Energy industry in Malaysia and Cambodia

CRM for Energy

Dynamics 365 CRM manages and tracks customer interactions, analyzes sales data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Energy

CRM for Media & Communications industry in Malaysia and Cambodia

CRM for Media & Communications

Dynamics 365 CRM manages and tracks customer interactions, analyzes sales data and streamlines sales process to drive growth and efficiency.

Learn More about CRM for Media & Communications

CRM for Not for Profit industry in Malaysia and Cambodia

CRM for Not for Profit

Dynamics 365 CRM manages and tracks donor interactions, analyzes data, and streamlines operations to drive growth and efficiency, and cost reduction.

Learn More about CRM for Not for Profit

Book a FREE Consultation Session Today!

What will we cover in this FREE session?

  • Explore your company needs
  • Assess your company technology usage
  • Explain pricing and licensing options
  • Recommend the right Dynamics 365 application
  • Explain features and capabilities
  • Answer product and implementation related questions
  • Organize demo session if required
  • Share relevant information to learn more

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Frequently Asked Questions about Business Central

ERP systems are used to manage and automate a company’s core business processes, such as finance, accounting, manufacturing, and supply chain management. CRM systems, on the other hand, focus on managing interactions with customers, including sales, marketing, and customer service. The two systems work together to provide a complete view of the business and its customers, allowing for improved decision-making and overall efficiency.

An ERP system can improve efficiency and productivity in a business by centralizing and automating key business processes, such as financial management, supply chain management, and manufacturing. This allows for real-time data visibility and streamlined communication across departments. Additionally, it can also help to eliminate inefficiencies by automating manual tasks and reducing data entry errors. This can lead to better decision-making, improved customer service and a increase in overall business performance.

A CRM system can improve customer relationships and sales by providing businesses with a centralized location to store and manage customer data, including contact information, purchase history, and communication logs. This allows businesses to better understand and segment their customers, personalize their interactions, and provide more effective sales and marketing strategies. Additionally, CRM systems can automate and streamline sales processes such as lead management, opportunity management, and forecasting, allowing sales teams to close deals faster and improve their productivity.

ERP and CRM systems can integrate with other technologies and software through the use of APIs or middleware. This allows for seamless exchange of data between systems, providing a more comprehensive view of business operations. These integrations can include accounting systems, email marketing platforms, eCommerce platforms, and other software that a business may use for daily operations. Automating processes and increasing data accuracy can help to improve overall productivity.

Companies can effectively train their employees on using ERP and CRM systems by providing a variety of training options to suit different learning styles. This can include hands-on training sessions, video tutorials, online training courses and documentation.

Providing ongoing support and resources such as user guides and FAQs can also help employees to become more self-sufficient. Additionally, involving employees in the implementation process can increase buy-in and adoption. Regularly scheduling training sessions and encouraging employees to ask questions can also help to ensure that they are able to use the systems effectively.

The costs associated with implementing ERP and CRM systems can be broken down into one-time costs and ongoing costs:

One-time costs:

  • Implementation and customization services
  • Hardware and infrastructure costs (Only on-premises)
  • Training for employees
  • Data migration
  • Testing and user acceptance
  • Integration with other software and systems

Ongoing costs:

  • Software licensing fees
  • Ongoing maintenance and upgrades (Only on-premises)
  • Technical support
  • Additional licenses and user fees
  • Training and support for new employees

It’s important to note that the ongoing costs can vary depending on the vendor and the specific solution. It’s also important to consider the potential return on investment, such as improved efficiency and productivity when evaluating the costs of implementing and maintaining ERP and CRM systems.

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Since 1990 Agile Dynamics Solutions helping businesses to digitally transform with business applications. ADS has become the #1 leading Gold Microsoft Partner of Dynamics 365 ERP and CRM applications with a 100% implementation rate and the largest customer base in Malaysia.

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