Retail, eCommerce, & Commerce System

Enabling Intelligent Retail with Microsoft ERP for Retail in Malaysia

Streamline your Inventory Management, Access Real-Time Data, Automate and Standardize Business Processes, Centralize Systems, and Access Customer Insights.

With Dynamics 365 ERP for Retail, retail organizations can leverage their data to delight consumers, empower employees, optimize operations and reimagine retail, putting them at an advantage in today’s competitive environment. 

Retail, eCommerce, & Commerce System

Enabling Intelligent Retail with Microsoft ERP for Retail in Malaysia

Streamline your Inventory Management, Access Real-Time Data, Automate and Standardize Business Processes, Centralize Systems, and Access Customer Insights.

With Dynamics 365 ERP for Retail, retail organizations can leverage their data to delight consumers, empower employees, optimize operations and reimagine retail, putting them at an advantage in today’s competitive environment. 

Know Your Customer with Microsoft ERP for Retail Industry in Malaysia

Know Your Customer

With Microsoft ERP, gain a 360-degree view of customers with personalized insights for targeted marketing and improved loyalty.

Empower Your Employees with Microsoft ERP for Retail Industry in Malaysia

Empower Your Employees

Microsoft ERP provides employees with the necessary tools and insights for exceptional customer service and increased productivity.

Deliver Intelligent Supply Chain with Microsoft ERP for Retail Industry in Malaysia

Deliver Intelligent Supply Chain

Microsoft ERP optimizes your supply chain with real-time visibility into inventory, demand, and logistics for increased efficiency and cost savings.

Reimagine Retail with Microsoft ERP for Retail Industry in Malaysia

Reimagine Retail

Microsoft ERP transforms your business with innovative technology for seamless omnichannel retailing, enhanced customer experiences, and improved profitability.

TBM is using Dynamics 365 Finance from Microsoft with Agile Dynamics Solutions

Not only was TBM able to operate its online store during COVID-19, but in fact, it witnessed a five-fold increase in online sales. Tan attributes this largely to the consistency in customer service in the company’s online channels, that was on par with the experience in the physical stores. “When COVID-19 restrictions hit us, all the infrastructure was already in place,” Tan shares. “All we had to do was some fine-tuning and we were ready to roll again.”

Tan Wai Keat, General Manager, Tan Boon Ming Sdn Bhd (TBM)

300+

Local customers

30+

Years of Experience

100%

Success Rate

25+

Industries Serve

30+

Industry Awards

Microsoft ERP Retail Solutions Tailored To Meet Your Business Needs

Empower your retail operations by integrating systems and leveraging data to predict shifts in demand, minimize disruptions, and shorten time to market, while enhancing customer relationships with real-time insights.

Retail Agility with ERP for Retail Industry

Retail Agility

Enable flexible and intuitive response to customer needs supported by intelligent demand fulfillment.

Enable Contactless Shopping Scenarios with ERP for Retail Industry

Enable Contactless Shopping Scenarios

Deliver safe and secure shopping experiences for both customers and employees.

Differentiate with Personalized Customer Experiences with ERP for Retail Industry

Differentiate with Personalized Customer Experiences

With data driven insights and 360° view of customer across channels.

Upsell-Cross Sell by Predicting Customer Needs with ERP for Retail Industry

Upsell/Cross Sell by Predicting Customer Needs

Proactively guide and recommend relevant products and promotions in real time.

Manage Customer Communications Across Channels with ERP for Retail Industry

Manage Customer Communications Across Channels

Respond with timely and consistent outreach that is content-appropriate.

Reduce Fraud and Maximize Customer Revenue with ERP for Retail Industry

Reduce Fraud and Maximize Customer Revenue

Increase customer acceptance rates and reduce wrongful rejections of digital purchases.

Enable Seamless Omnichannel Retailing with ERP for Retail Industry

Enable Seamless Omnichannel Retailing

Unify commerce platform for delivering personalized shopping experiences across all channels, driving sales and customer loyalty.

Improve Inventory & Warehouse Management with ERP for Retail Industry

Improve Inventory & Warehouse Management

Provide real-time inventory visibility, automating inventory management processes to optimize stock levels and reduce carrying costs.

Explore Microsoft Dynamics 365 ERP Applications Suitable for Retail Industry

Dynamics 365 Commerce for ERP for Retail in Malaysia and Cambodia

Dynamics 365 Commerce empowers your business to deliver unified, personalized, and seamless buying experiences for customers and partners. Unify back-office, in-store, e-commerce, and call center experience to increase productivity and optimize store operations.

Dynamics 365 Fraud Protection ERP for Retail Malaysia and Cambodia

Dynamics 365 Fraud Protection is an adaptive AI that continuously learns to protect you against payment fraud, bots, account takeover, and returns and discounts fraud and helps protect your revenue and customers.

Dynamics 365 Finance ERP for Retail Malaysia and Cambodia

Dynamics 365 Finance automates, simplify and centralizes your global financial operations, maximizes financial visibility and profitability and monitors global financial operations in real-time, predicts outcomes, and makes data-driven decisions to drive business agility and growth.

Microsoft Dynamics 365 Supply Chain Management ERP for Retail

Dynamics 365 Supply Chain Management transforms operations by digitizing the supply chain, enhancing visibility, improving planning, and maximizing asset productivity. Proactively predict and respond to disruptions.

Dynamics 365 Intelligent Order Management ERP for Retail Malaysia and Cambodia

Dynamics 365 Intelligent Order Management streamlines fulfillment with real-time inventory data, AI, and machine learning. Adapt to changing order volumes and complexities with pre-built connectors to specialized technology partners for order intake, delivery and logistics services.

What is Stopping You Now from Investing in Top ERP System for Retail?

Don’t let obstacles hold you back from digital transformation in your retail business. With Microsoft ERP and Agile Dynamics Solutions, you’ll be able to overcome common retail challenges and unlock the full potential of your business. From improved efficiency and cost savings to better decision making and customer satisfaction, the benefits of investing in a top ERP system for retail are numerous. Embrace the future of retail with Microsoft and Agile Dynamics Solutions.

Affordable ERP Apps

Unlike other top-tier ERP systems, Microsoft ERP applications are considered more affordable to SMBs and even large companies in Malaysia, yet with advanced and many features available.

User-Friendly

Microsoft ERP applications are considered one of the most user-friendly as they follow similar patterns to widely used Microsoft 365 applications such as Word, Excel, Outlook, Teams, etc.

Many Integrations

Apart from native integration of Microsoft 365 apps and Microsoft Power Platform, Microsoft also offers open APIs and other ways to easily integrate your essential systems with Microsoft ERP.

Ease of Customization

Microsoft ERP applications often need less customization thanks to many standard features included and having access to 1,000 ad hoc apps in Microsoft Appsource. Yet Microsoft ERP apps can be customized to fit your needs, giving you the best of both words.

Scalability & Flexibility

Microsoft offers many different ERP applications for small to a large global corporations with seamless integration and migration between each other, making sure they will support you at every stage of your company growth.

Security & Compliance

Microsoft ERP applications are hosted on Azure, the most protected cloud infrastructure in the world with $1+ billion investment every year from Microsoft and 4,000+ cybersecurity experts.

Strong Vendor Support

Agile Dynamics Solutions is the leading Microsoft provider with 30+ years of customers, the largest customer base, and employes industry experts to ensure you go live with confidence and long-term partnership.

Data Migration

ADS Team of experts can handle efficiently small to large data migration projects from third-party systems, spreadsheets, or simply from anywhere you store your data to ensure, no data loss and corruption so you have access to clean data.

Streamline Your Retail Operations with Tailored ERP Solutions

Empower your retail operations by seamlessly integrating your systems and harnessing real-time data. With this, you can respond to changes quickly, minimize disruptions, and speed up your time to market, all while strengthening your customer relationships through data-driven insights. By leveraging ERP solutions designed specifically for the retail industry, you can optimize inventory management, streamline supply chain processes, and improve overall business efficiency.

Evaluation

Deliver more relevant, differentiated customer engagements at the point of consideration with detailed audience intelligence.

  • Insights to predict customer intent
  • Real-time, AI-orchestrated journeys
  • Intelligent search and discovery
  • Content-driven commerce

Purchase

Allow customers to purchase whenever, wherever, and on whatever channel with seamlessly connected purchasing options.

  • Connected business-to-consumer and business-to-business e-commerce
  • Omnichannel commerce experiences
  • Retail store management
  • Pricing and promotions
  • Call center sales

Post Purchase

Gain customers for life with intuitive and responsive tools to exceed every expectation.

  • 360-degree view of customers for connected experiences
  • Loyalty and retention programs
  • Seamless cross-channel product returns
  • Intuitive customer service
  • Real-time order tracking

Merchandising

Build a single source of truth for your business to plan and deliver value with real-time insights and connected infrastructure.

  • Real-time inventory visibility
  • Product information management
  • Inventory allocation and replenishment
  • Categorization, assortment planning, and catalog support

Retail Operations

Empower employees, remove redundancy, and bring relevant insights to your team when it matters.

  • Retail store operations
  • Robust omnichannel sales and performance analytics
  • Finance and payment management
  • Account protection, plus fraud and loss prevention
  • Computer vision to optimize your space with analytics, and alerts

Fulfillment

Give customers more choices while driving down affiliated costs around product fulfillment.

  • Contactless shopping capabilities
  • Buy online, pickup or return in store
  • Intelligent order management
  • Advanced warehouse management

ERP System Suitable for All Types of Retail Stores & Department

Explore the leading solution for optimizing your retail operations with Microsoft ERP system for Retail. Specifically designed to meet the unique demands of the retail industry, Microsoft ERP solution can enhance your business operations, from supply chain management to inventory control and beyond. Whether you are a small or medium-sized business aiming to improve efficiency or a large enterprise seeking to integrate multiple systems, Microsoft ERP solution has you covered. With its customizable features, real-time data insights, and unparalleled scalability, you can achieve greater success, increase productivity, and accomplish your goals with ease. Discover our range of retail industry options and see how Microsoft ERP system for Retail can transform your business today!

ERP for Arts and Crafts Retail

Arts and Crafts

ERP for auto parts and accessories retail

Auto Parts and Accessories

ERP for Baby and Children’s Retail

Baby and Children’s

ERP for Beauty and cosmetics Retail

Beauty and Cosmetics

ERP for Bicycle and Cycling Retail

Bicycle and Cycling

ERP for Bookstores Retail

Bookstores

ERP for Clothing & Apparel retail

Clothing and Apparel

ERP for Convenience Stores Retail

Convenience Stores

ERP for Department Stores Retail

Department Stores

ERP for electronics retail

Electronics

ERP for Furniture & Home Decor retail

Furniture and Home

ERP for Grocery and Supermarket Retail

Grocery and Supermarkets

ERP for Hardware and DYI retail

Hardware and DIY

ERP for Health and Wellness Retail

Health and Wellness

ERP for Housewares and Kitchenware Retail

Housewares and Kitchenware

ERP for Jewelry & Watches Retail

Jewelry and Accessories

ERP for Lingerie and Intimate Apparel Retail

Lingerie and Intimate Apparel

ERP for Musical Instruments & Records Retail

Music and Record

ERP for Office Supplies & Retail

Office Supply

ERP for Outdoor and Camping Retail

Outdoor and Camping

ERP for Pet Supplies & Products retail

Pet Supply

ERP for Sporting Goods & Outdoor retail

Sporting Goods

ERP for Tobacco and Cigars Retail

Tobacco and Cigars

ERP for toy and Game retail

Toy and Game

ERP for Wine and Spirits Retail

Wine and Spirits

Agile Dynamics Solutions is the leading Microsoft Dynamics 365 Business Central Partner in Malaysia and Cambodia

With Us, You Go Live with Confidence

Agile Dynamics Solutions is the leading Microsoft Gold partner in Malaysia, specializing in working with businesses of all sizes and industries. Its team of experts comes from different industries to ensure customer needs and requirements are understood and met.

  • Leading Microsoft Gold Partner in Malaysia and Cambodia.
  • The largest customer base of 300+ small to large size businesses across many industries.
  • Certified Business Central Professionals with 30+ years of experience.
  • Unique methodology with a 100% success rate. (Stats. Avg. 60% ERP project fails)
  • Excellent customer support in Malaysia and Cambodia.
  • Winner of many Microsoft and industry awards.

Book a FREE Consultation Session Today!

What will we cover in this FREE session?

  • Explore your company needs
  • Assess your company technology usage
  • Explain pricing and licensing options
  • Recommend the right Dynamics 365 application
  • Explain features and capabilities
  • Answer product and implementation related questions
  • Organize demo session if required
  • Share relevant information to learn more

*Our representative will contact you within 24h after submitting the form, this excludes weekends and public holidays.

By submitting this form, you consent to allow Agile Dynamics Solutions to store and process your personal information as described in our privacy policy.

Download Microsoft ERP for Retail Resources to Learn More

The Digital Commerce Imperative

Mastering the Art of Omnichannel Retailing

Protecting Customers, Revenue and Reputation from Online Fraud

The Total Economic Impact™ Of Microsoft Dynamics 365 Commerce

Retail Trends Playbook

Top seven trends every CEO should know about the Future of Retail

The Digital Commerce Imperative

Frequently Asked Questions about Microsoft ERP for Retail

ERP, or Enterprise Resource Planning, is a software system that streamlines retail operations by integrating all departments and functions into a single platform. This allows for greater efficiency, accuracy, and real-time visibility into inventory, sales, and customer data. With ERP, retailers can optimize supply chain management, reduce costs, and improve customer satisfaction.

ERP has many applications in the retail industry such as Dynamics 365 Commerce, Dynamics 365 Fraud Protection, or Dynamics 365 Supply Chain Management. It can help retailers to manage their inventory, track sales, analyze customer data, streamline supply chain management, and optimize operations across all departments. ERP also allows for real-time visibility into business processes and data, which can help retailers make better decisions and improve customer satisfaction. Additionally, ERP can help retailers to reduce costs, improve efficiency, and stay competitive in a rapidly changing industry.

There are several advantages of using ERP in the retail industry. ERP allows for streamlined operations, improved supply chain management, real-time visibility into inventory and sales data, and enhanced customer satisfaction. It also enables retailers to optimize their business processes, reduce costs, and improve efficiency. Additionally, ERP can help retailers to make better decisions based on accurate and up-to-date information, and adapt quickly to changing market conditions. Overall, ERP is a valuable tool for retailers looking to stay competitive and succeed in today’s fast-paced business environment.

Microsoft Retail is not an ERP in itself, but rather a suite of retail-focused solutions that can be integrated with Microsoft Dynamics 365 ERP. The Microsoft Retail suite includes products such as Dynamics 365 Commerce, Dynamics 365 Fraud Protection, and Dynamics 365 Connected Store. These solutions can help retailers to manage their operations, streamline supply chain management, and improve customer engagement. When integrated with Microsoft Dynamics 365 ERP, Microsoft Retail can provide a comprehensive solution for retailers looking to optimize their business processes and stay competitive in the market.

Microsoft Dynamics 365 offers several advantages for the retail industry. It provides a comprehensive platform that integrates all aspects of retail operations, from supply chain management to point of sale systems. This allows for greater efficiency, accuracy, and real-time visibility into business processes and data. Dynamics 365 also offers advanced analytics and reporting capabilities, which can help retailers make better decisions and improve customer engagement. With Dynamics 365, retailers can also leverage advanced technologies like artificial intelligence and machine learning to drive innovation and stay competitive in the market. Overall, Dynamics 365 is a valuable tool for retailers looking to optimize their operations and succeed in today’s fast-paced business environment.

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