Microsoft Business Applications

Transform your business operation, productivity and efficiency with Microsoft applications. Agile Dynamics Solutions provides services for Microsoft Dynamics 365 and Power Platform applications in Malaysia.

Microsoft business applications in malaysia, singapore, cambodia and oher asean countries from agile dynamics solutions


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Dynamics 365 ERP Applications

Microsoft Dynamics 365 ERP applications are divided into two different categories based on the size of an organization. The first category, Microsoft Dynamics 365 Business Central is for small and medium-sized businesses usually with 250 and fewer employees, and the second category, Microsoft Dynamics 365 Finance, and Operations is for medium and large size companies.

Business Central

Business Central is an all-in-one business management solution for small and mid-sized organizations that automates and streamlines business processes and helps you manage your business. Highly adaptable and rich with features, Business Central enables companies to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more. Companies can easily add functionality that is relevant to the region of operation, and that is customized to support even highly specialized industries.

Business Central, licensed by assigned user, is available with Essentials or Premium levels of capabilities. You may license users either with an Essentials license or a Premium license, but not both. Here find the Business Central capabilities modules:


Business Central is a complete standalone solution that does not fully operate with all the Dynamics 365 products. Exceptions being you may purchase Customer Service Professional attach and/or Sales Professional attach user licenses. Marketing and Fraud Protection, tenant-based licenses, are also available for Business Central users.

Financial Management

Collect all data across purchasing, inventory, accounting, sales, and customer service to have a 360-degree financial overview of your business. Monitor real-time monetary performance with a built-in Power BI dashboard and make smart financial decisions.

Supply Chain Management

Built-in AI helps you predict what and when to replenish based on current trends. Optimize inventory and know your level of stock with smart purchase and inventory management. Increase profitability, Order at the right time, pay at the right time, and streamline your company’s sales orders.

Operations Management

Get a complete view of your input and output levels for effective order fulfillment. Track each item’s movement and transaction while achieving optimal output levels. Run your warehouse effectively with a holistic view of inventory for efficient order fulfillment with real-time data.

Sales and Service Management

Connect your sales and accounting processes for a ​quicker quote to cash process. Manage service requests, act instantly on sales-associated inquiries, and process payments-perform all these within Outlook. Know an outline of your workloads, tasks and employee abilities to efficiently assign resources.

Project Management

Effectively plan and manage your project activities with a financial framework and deadlines. Monitor resource levels by organizing sales and capacity. Track invoicing for clients against planned expenses. Make efficient decisions with a real-time understanding of entire project statuses.

Reporting and Analytics

Get important insights in real-time to make the right decisions at the right time, quickly and efficiently. Quickly create your financial, sales, operation, and other reports and refine predictions by analyzing and modeling data across numerous dimensions. Modify reports with unified Microsoft Excel integration.

Finance & Operations

Microsoft Dynamics 365 Finance and Operations is a category of standalone ERP & CRM applications from Microsoft that works great alone and better together. These business applications come with more advanced features compare to modules in Business Central. Organizations that need more complex solutions with advance features typically choose Microsoft Dynamics 365 applications from this category.

Each Microsoft Dynamics 365 in this category is individual pricing based on the single-app use and attach license. To learn more visit the pricing page of each app.

Dynamics 365 Finance

Automate and modernize your global financial operations with Dynamics 365 Finance. Monitor performance in real-time, predict future outcomes, and make data-driven decisions to drive business growth.

Dynamics 365 Supply Chain Management

Bring IoT, mixed reality, and AI together to improve visibility across your global operations and act on predictive insights that increase supply chain and manufacturing productivity.

Dynamics 365 Commerce

Delivers a complete omni-channel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Dynamics 365 Intelligent Order Management

Dynamics 365 Intelligent Order Management helps organizations coordinate, standardize, and optimize orders captured in a mix of channels and systems through a single point of order orchestration.

Dynamics 365 Project Operations

Connects your sales, resourcing, project management, and finance teams to win more deals, accelerate delivery, empower employees, and maximize profitability.

Dynamics 365 Fraud Protection

Help protect your online revenue by decreasing fraud, increasing rates of acceptance and improving your overall customer experience using an AI based cloud solution that learns from patterns and practices.

Dynamics 365 CRM Applications

Microsoft Dynamics 365 CRM Applications are standalone business apps developed to help companies manage customer data, attract new customers, retain current customers, and improve business efficiencies. Microsoft CRM applications cover business processes including Marketing, Customer Service, Sales, and  Field Service. Together with AI, you will get a 360-degree view in real-time of your customers and prospects.

Dynamics 365 Sales

Enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster with actionable insights and a personalized approach.

Dynamics 365 Marketing

Is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence.

Dynamics 365 Customer Service

Differentiate your brand with Microsoft Dynamics 365 Customer Service by taking advantage of built-in intelligence to deliver faster, more personalized service and add value to every customer interaction.

Dynamics 365 Field Service

provides complete field Service Management including: service agreements, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.

Dynamics 365 Customer Insights

Enables every organization to unify disparate data from transactional, observational, or behavioral sources, to gain a single view of customers and derive intelligent insights that drive key business processes.

Microsoft Power Platform

Microsoft Power Platform is a line of business intelligence, app development, and app connectivity software applications. Microsoft developed the Power Fx low-code programming language for expressing logic across the Power Platform. It also provides integrations with GitHub and Teams.

Power Apps

Power Apps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs.

Power Automate

Power Automate is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.

Power BI

Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight.

Power Virtual Agents

Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Virtual Agents. No coding is required.

Microsoft Dynamics 365 FAQs

Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business application used for various business processes to improve operational outcomes.

Dynamics 365 is a licensed product. You can get license through 2 options: Subscription license (SaaS) and Perpetual, depends on the application.

Office/Microsoft 365 is a suite of productivity applications such as Excel, Word, PowerPoint, SharePoint, etc. while and Dynamics 365 is a set of ERP, CRM, AI, and Mixed Reality business applications.

Dynamics 365 and Office/Microsoft 365 is a separate license product.

Dynamics CRM is a customer relationship management software developed by Microsoft, which is now known as Customer Engagement, part of Dynamics 365 applications.

Dynamics 365 has a streamlined and user-friendly interface, automated processes, and cloud-based access, it provides a very intuitive experience, drastically reducing the learning curve for new users.

Dynamics 365 can be deployed as cloud, hybrid and on-premise.

The implementation cost will include the software/license subscription, professional services for system implementation.  Investment costs can be varied by the scope of works to be carried out. To learn more, get in touch with us.