CRM System Software from Microsoft

CRM System for Any Business in Malaysia & Cambodia from Microsoft

Do you want to be a top-performer, helping your employees achieve their goals and improving your customer relationships at the same time? With CRM System from Microsoft, businesses in Malaysia can better automate sales, marketing, field service, and customer support with a single system that seamlessly integrates with Microsoft 365. Using a combination of industry expertise and advanced technology, Dynamics 365 CRM apps will help your business grow.

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crm system software malaysia and cambodia from microsoft

Let’s Start with Finding the Right CRM System for Your Malaysian Business – Here is Your Selection

Dynamics 365 CRM applications offers everything you could want in a CRM. It’s easy to use and helps you increase productivity and efficiency across all aspects of your business. With Dynamics 365 CRM apps, you can:

Manage all your front-end activities with a single unified platform

Bring together all your customer data from multiple channels into one view

Automate business processes and create workflows to increase efficiency and remove bottlenecks

Connect with other Microsoft products like Office 365 or Azure Cloud Services

With Dynamics 365, you get access to the latest CRM technology advancements at an affordable price. You’ll be able to grow your business without breaking the bank!

CRM Applications from Microsoft

Link to: Microsoft Dynamics 365 Sales

CRM & Sales Management Software

dynamics 365 sales is sales management system and crm system from microsoft in malaysia and cambodia

Sales

Dynamics 365 Sales is a sales management and CRM platform that enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral.

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Link to: Microsoft Dynamics 365 Customer Service

Customer Service Automation Software

dynamics 365 customer service is a customer service automation and management system from Microsoft in Malaysia and Cambodia

Customer Service

Dynamics 365 Customer Service is a module for customer service automation that streamlines case and knowledge management, enables personalized customer service with a 360-degree customer view, and provides visibility into customer service department performance with dashboards and reports.

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Link to: Microsoft Dynamics 365 Marketing

Marketing Management Software

Dynamics 365 marketing is a marketing automation and management platform from Microsoft in Malaysia and Cambodia

Marketing

Dynamics 365 Marketing combines the worlds of customer experience and marketing automation, empowering businesses to orchestrate personalized journeys across all touchpoints, strengthening relationships and earning loyalty at scale for B2C and B2B companies.

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Link to: Microsoft Dynamics 365 Field Service

Field Service Management Software

Dynamics 365 Field Service is a field service management CRM system from Microsoft in Malaysia and Cambodia

Field Service

The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they’re onsite with customers fixing issues.

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Link to: Microsoft Dynamics 365 Customer Insights

Customer Data Platform

Dynamics 365 Customer Insights is a customer data platform CRM system from Microsoft in Malaysia and Cambodia

Customer Insights

The Dynamics 365 Customer Insights helps deliver personalized customer experiences, provides a holistic view of customers with unmatched time to insight, gain the most comprehensive view of your customers in real-time, and enrich customer profiles with first and third-party data sources.

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Feedback Management System

Dynamics 365 Customer Voice is a feedback management CRM system from Microsoft in Malaysia and Cambodia

Customer Voice

The Dynamics 365 Customer Voice empowers you to capture and analyze feedback with advanced branding, AI-analysis, and data integration so you can foster meaningful customer relationships and make intelligent decisions across your organization.

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Here’s How Dynamics 365 CRM Apps Can Benefit Your Business

  • Leading CRM solution

    Microsoft CRM is the only truly integrated platform with ERP, AI, app development, analytics, automation, and productivity tools from Microsoft.

  • Single Source of Truth

    Connect sales, service, marketing, finance, operation, and IT, create personalized buyer journey and customer experiences.

  • Scalable and Flexible

    Choose a stand-alone Dynamics 365 CRM application to meet specific business needs, or use multiple apps that work together as a powerful integrated solution.

  • Be Ready to Grow

    Help create better user experiences, automate business tasks, and centralise user information to make the most of your customer relationships and leads.

  • Connect and Engage

    Get an end-to-end view of your users, anticipate the buyer’s journey, and gain a competitive edge in the market using AI capabilities and data-driven insights.

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how crm system from microsoft can benefit your business in malaysia or cambodia

Save Costs & Increase Sales with the Right CRM System from Microsoft

Keep your CRM simple yet powerful and customized. Eliminate gaps in information so you can effortlessly do more with less: everything from customer interactions to processes, data, and content. Learn more about your customers with the CRM system in Malaysia from Microsoft you’ll get the insights you need to grow your business —and give you the tools to do it faster than ever before.

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Improve Customer Service with CRM system malaysia

Improve Customer Service

Give agents a holistic view of the customer’s profile and previous interactions with your support team and connect with your customers faster.

Increase Sales Performance with CRM software malaysia

Increase Sales Performance

Accelerate revenue with an insights-based, collaborative sales engagement solution, accelerate revenue with AI, and predict and manage pipelines.

Improve Decision Making with CRM system malaysia

Improve Decision Making

Collect, analyze and empower team members to discover insights hidden in your data. Centralize your data from front-end and back-end operations.

Deliver Accurate Forecasting with Microsoft CRM system malaysia

Deliver Accurate Forecasting

Improve your sales forecasting wth real-time insights to predict future growth based on an individual pipeline of potential deals to fine-tune your selling strategy.

Deliver Omnichannel Experiences with Microsoft CRM system malaysia

Deliver Omnichannel Experiences

Orchestrate customer engagement across both offline and online channels to meet where your customers are and adapt to the way they want to communicate with you.

Automate & Speed Up Reporting with Microsoft CRM system malaysia and cambodia

Automate & Speed Up Reporting

Easy-to-create dashboards allow everyone to harness the power of data to make better and faster decisions and empower everyone’s decisions for better business growth.

Deliver Personalized Experiences with Microsoft CRM system malaysia

Deliver Personalized Experiences

Track all customer interactions and store their information in one place in order to deliver personalized experiences across marketing, sales and service.

Streamline Departmental Collaboration with CRM software from Microsoft in Malaysia

Streamline Departmental Collaboration

Collect and standardize your data from all departments to create a 360-degree view of your customers, information that is accessible by people who need it.

Not Sure Which Microsoft CRM App is the Right One For You? Let Our Experts Help You Out!

Let our Microsoft Dynamics 365 CRM experts help you to select the right CRM system from Microsoft based on your needs, requirements, and budget. You will get an FoC personalized demo of the selected app to see how the Microsoft CRM application can empower your business. Book a demo today!

Book a FREE Consultation Session Today!

What will we cover in this FREE session?

  • Explore your company needs
  • Assess your company technology usage
  • Explain pricing and licensing options
  • Recommend the right Dynamics 365 application
  • Explain features and capabilities
  • Answer product and implementation related questions
  • Organize demo session if required
  • Share relevant information to learn more

*Our representative will contact you within 24h after submitting the form, this excludes weekends and public holidays.

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  • This field is for validation purposes and should be left unchanged.

Having more questions, doubts, or something is not clear? No problem, Get in touch with us!

We understand that nobody likes to wait. Therefore we aim to respond within 24h. If you use live chat, usually we respond within a few minutes.

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Agile Dynamics Solutions is Microsoft Dynamics 365 Gold Partner in Malaysia and Cambodia

Since 1990 Agile Dynamics Solutions helping businesses to digitally transform with business applications. ADS has become the #1 leading Gold Microsoft Partner of Dynamics 365 ERP and CRM applications with a 100% implementation rate and the largest customer base in Malaysia.

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No. 39B 2nd Floor, Jalan SS21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia

TEL +603 7710 9396

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