Articles from Agile Dynamics Solutions Related to Cloud ERP and CRM systems and Dynamics 365 in the Cloud Analytics in Malaysia and Singapore.

From reactive to proactive: what this mindset means for your accounting and operations.

As your company grows, basic accounting software can start to hamper your productivity—those familiar tools ultimately limit your ability to realize your potential. Ignoring change is a natural reaction. Change is uncomfortable and foreign.

Those oddities make us nervous, so we step back, pretend like nothing is happening, and react as needed. But, when we shift mindsets from reactive to proactive, we can capitalize on those changes and address growing needs in a way that creates a competitive advantage and builds toward future success.

So, in the article we will look how you can evaluate a new ERP system for your Malaysia or Singapore based company. Although, this article was written in mind of small and medium size businesses, even large enterprises can benefit going through this article and exercises within it.

Download our Excel spreadsheet with the forms that are included within this guide.

Preparing for Growth

From day one, your small business is constantly learning. Whether it is how to better compete in your market, what new tools and services can help support your organization, or which local utility providers will offer the best deal, every new challenge presents an opportunity to adapt your business model and better position yourself for the future.

But that does not mean learning is easy. Quite the opposite in fact—change and adaptation are uncomfortable necessities, but it is this growth that helps accommodate who you hope to be in the future.

As your business grows, you take on responsibilities and expectations that your previous operations simply were not designed to handle. At some point, the patterns, and resources you’ve always relied on just don’t quite work like they used to.

When that time comes, they are typically three ways to manage that growth:

  1. Ride it out: Some organizations hope to ride out those existing challenges with their current solution. If you identify with this, you may feel aimless, frustrated, or overwhelmed by this swell of new growth and hope that things will stabilize and resolve themselves.
  2. Hire more people: While this approach is great for easing the initial strain of growth, hiring new people means providing for those individuals as well—benefits, salaries, even workspace and may not be an efficient or cost-effective solution.
  3. Buy more tools: Here you may put together a mix and match set of services to keep your operation running. While each individual piece may work well independently, these solutions may struggle to work well together and require additional resources to manage, from backups, storage, data aggregation, management, and maintenance to training people to use those tools.

But what if there was a fourth option? What if you could take a step back and assess what you need from a holistic viewpoint?

  • Rethink your processes: Of these four options, rethinking your processes requires the most self-awareness. This means taking a step back and honestly assessing how your tools and operations work together.
    Do they help you grow or are they struggling to keep up? By replacing your basic accounting solution with cloud-based business management tools, your organization can adopt a comprehensive solution that adapts with you.

There is a powerful opportunity in learning how to move beyond your comfort limits and manage growth with confidence. That process works in four stages.

Download Now Ebook: Growing Without Pain How Modern ERP Helps CFOs Manage Growth Challenges

Our goal today is to help you walk through these four stages and find the right accounting solution for your unique circumstances. Let us get started:

Step #1: Identify What is Your Needs

Finding your ideal accounting and financial management solution starts with you.

What is important to you?

What do you expect out of your accounting and financial software? By identifying what you want and, perhaps more importantly, what you need, you can better pinpoint a solution that meets your long-term goals.

What do you need from your ideal accounting solution?

Check the appropriate box. On a daily basis, I need my accounting software to:

Now, list some of the goals you have for your business moving forward.

Do you want to open an online store? Perhaps you are considering going public, acquiring a competitor, or just want to simplify your IT responsibilities. What do you hope to accomplish as an organization over the next five years?

After that, consider how your ideal accounting financial management solution would help you achieve those ambitions. For example, if you are aiming to land a new round of funding in the next few years, then your ideal solution might consolidate your financial data, and use that information to create accessible reports that show your previous success and future growth trends:

Fill in your own goals on the list to the right. We have added a few ideas to get you started:

Many small business leaders struggle with their own limitations.

Part of sustaining growth is being honest about what tasks you can handle, and which you would be better served passing off to someone else. Sometimes this can mean hiring an expert or a contractor, but it also means finding tools that can automate many of your daily tasks.

Now that we know what you want, let us look at how you can get there.

Learn some of the ways that digital transformation is changing the growth paradigm and Forward-thinking CFOs, however, use growth as an opportunity to re-evaluate their company’s approach to ERP. Download the Ebook Now

Step #2: Discover the tools to help you get there

When it comes to accounting solutions, the entrepreneurial encyclopedia Founder’s Guide breaks your options down into three main categories:

  1. Database accounting software
  2. Installed accounting software
  3. Cloud accounting software

A database accounting software solutions, like Oracle and Microsoft Dynamics 365 for Operations, Enterprise edition, have historically been the go-to accounting solutions for multi-million dollar corporations.

These immense systems are designed for banks and top-end enterprises with extremely complex accounting needs and require a significant financial investment to set up, manage, and maintain. Accounting software like QuickBooks works nicely for small businesses with simple accounting needs. It’s easy to use, but difficult to customize, distribute, and integrate.

Finally, cloud accounting and financial management software connects your financial needs to an online service provider and makes your data accessible to your team from nearly any location or device. Cloud accounting tools are certainly a change, but they can also open up a new world of efficiency, productivity, and security.

According to Deloitte research, SMBs that use an above average number of cloud services grow 26% faster, and are 21% more profitable (on average) than those that use no cloud tools.

When choosing your ideal accounting solution, this stage all about meeting those needs and goals that we discussed earlier. If we look solely as the size of your organization, there is a good chance that cloud accounting software is the most suitable solution for your needs.

With the rise of cloud computing and software as a service (SaaS) solutions, organizations of all sizes can benefit from mobile, secure, and scalable technology without making huge investments in on-premise servers.

Cloud tools equip small businesses with enterprise-grade resources to lighten the load of managed IT and simplify their day-to-day operations. Yet, many companies hesitate to transition from their own on-premise servers and solutions.

To help ease those potential concerns, here are then reasons to consider the cloud ERP system:

1. Keep your data safe

With cloud services, you get more than just storage; you get security. Not only do cloud solutions feature built-in redundancy to make sure your data’s backups have backups, you also leverage your cloud partner’s security investment—millions of dollars that someone else has paid to ensure your data stays safe

2. Connect your people, processes, and data

Get ahead of the competition with united, adaptable, and stable solutions that work together to connect your teams and streamline your operations.

3. Gain a complete picture of your business

By integrating your accounting data into a cloud solution, you can get real-time analytics and reporting to create an accurate and up-to-date picture of your organization’s habits and trends.

4. Improve cash flow

Cloud services typically operate on a monthly, per user license, so costs are predictable, and limited to your needs. Pay for what you need, and adapt as your business grows.

SaaS ERP system adoption statistics. According to TechAisle, 86% of small and mid-size businesses in the US have made a SaaS adoption.

5. Eliminate hardware

Migrating to the cloud presents the chance to unload on-site servers, free up hard drive space, and eliminate the need to monitor and maintain those tools. That means fewer IT expenses, less administrative oversight, and more space to grow.

6. Reduce IT concerns

By removing your server responsibilities, your IT team can focus on more value-added tasks like onboarding new employees and expanding your services.

7. Simplify mobility

Cloud access controls mean your team can securely work from home or in the field with the full capabilities of an on-site employee. With the cloud you can manage quotes, orders, and projects from nearly anywhere.

smb said technology is critical to ther company's future

8. Get started fast

Because cloud solutions are managed by your partner, there’s no hardware to set up or software to install—you can get started on day one.

9. Save time and money

Merge bookkeeping, inventory, sales management, and other tasks into a single solution that makes previously time-intensive responsibilities more efficient.

10. Scalability

For a growing business, the flexibility to pay for and use only what you need provides peace of mind that you’ll always have the right service at the right time.

cloud and mobile technologies helps increase productivity

Step #3: Find the solution that’s right for you

Evaluate your vendor as a partner. How do their services align to those goals you wrote down earlier?

When you weigh the different accounting solutions that are available, it’s important to find a reputable vendor who is willing to support your adoption through training and education.

Can they quickly assimilate with your operations and articulate how their service will help support your goals?

It can be tough to know exactly what to ask your sales representative as you explore potential accounting solutions. Here are a few places to start:

You cannot grow and keep your records on paper. You need to make one voice and have one place where you keep all that information.

Once you have assessed potential ERP systems and vetted potential changes, now it’s time to compare your options.

Rate each vendor (1-5, 1 is bad, 5 is ideal) based on how they meet your needs in the columns below.

Live demos are an essential part of any decision. Ask your sales representative for a personalized demo to see how their service will work for your business.

Step #4: Put your solution into action

As you search for your ideal accounting solution, often the best approach is to try the service for yourself.

Many vendors offer free trials for potential customers, and these create a great opportunity to test run a potential solution for yourself. Keep in mind that sometimes free trials may only demonstrate a limited number of features.

To make the most of a free trial:

  • Define success in advance and know what you want out of the experience
  • Share that vision with the users and explain how they fit into the process
  • Evaluate the experience based on your goals
  • “Accidentally” delete something important, then follow the audit trail
  • Stress test the solution—import your own data and see how it performs

Once you’re done, rate each solution based on your experience:

64 % of business owners consider personal trial and error to be the key factor in driving their confidence

Conclusion: A checklist for success

Taking a proactive approach to your future growth is a great way to reach your long-term goals.

When you know what you need, what’s available, and what to ask, wading through the ocean of available accounting software to find your perfect solution is easier than it seems. We hope these tools will help as you sort through your options and find the right tools for your unique organization.

Making the right decision for your business takes time, but you can grow with confidence when you:

  1. Know what you want
  2. Discover what tools are available to help
  3. Find what’s right for you
  4. Put your solution into action

To learn more about Microsoft’s solution for small business owners, check out our solutions Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Sales or Microsoft Dynamics 365 Customer Service.

If you want to learn more, contact us and ERP and CRM specialist will provide you with more information or personalized demo.

Growing Without Pain How Modern ERP Helps CFOs Manage Growth Challenges

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Growing Without Pain How Modern ERP Helps CFOs Manage Growth Challenges ERP system ebook in Malaysia

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What you should know about moving your Malaysian organization to the cloud and the benefits of making the switch.

Read on to learn about the security advantages and migration techniques of cloud-based tools. You may have heard a lot about the benefits of the cloud, but do you know why—or how—it can help drive greater impact?

From security advantages and organizational control of data to ease of use and increased agility, cloud-based ERP applications can help your mission.

DOWNLOAD OUR EBOOK: The Total Economic Impact™ Of Migrating To Dynamics 365 In The Cloud

In fact, by transitioning to a cloud environment, you can take advantage of:

  • File access anywhere online
  • Secure data backups
  • Real-time communication
  • Business intelligence

And there is more to discover from using cloud-based technologies like Microsoft Dynamics 365 ERP and CRM for your business to increase efficiencies, increase collaboration, and save costs.

Understanding how Cloud technology influence your business helps you to better understand why companies are moving to the cloud. The total economic impact of moving to the cloud explain exactly that. Download our ebook.

1. Cloud-based applications are here to stay.

On-premises hardware is becoming less and less attractive to an organization as 92% of SMBs are now using at least one cloud business solution and 50% of companies are soon acquiring, upgrading, or planning to update ERP or Cloud ERP systems soon.

The reasons are because cloud technologies offer greater profit and ROI as the companies that have adopted Cloud ERP systems are making and saving more money. As reported, small and medium-sized businesses that invest in the cloud report up to 25% growth in revenue and up to 2x the profits over those who don’t.

Additionally, cloud deployments provide a greater return on investment (ROI) than traditional on-premises software projects, especially in ERP and CRM. For example, Nucleus Research determined that companies that use Microsoft Dynamics 365 see a return of $16.97 for every $1 spent. That’s well above the average for on-premise ERP and CRM applications. (Source)

why Malaysia based companies should move to the cloud is because cloud-based applications are getting more important to run an effective business. The cloud market is expected to pass $500 billion by 2020.

 The cloud market is expected to pass $500 billion by 2020. Customers are emerging modern cloud infrastructure and the demand for cloud technologies is growing year by year.

public cloud service revenue forecasts table in billions from Gartner why Malaysia based organizations should move to the cloud.


As said Sid Nag, “At this point, cloud adoption is mainstream. The expectations of the outcomes associated with cloud investments therefore are also higher. Adoption of next-generation solutions is almost always ‘cloud-enhanced’ solutions, meaning they build on the strengths of a cloud platform to deliver digital business capabilities.”

2. Security comes standard.

As cloud technology improves, security fears lessen. In a survey of enterprise IT managers, security is no longer ranked as the #1 concern when it comes to cloud computing.

Enterprise IT managers who have rated cloud security as a significant challenge:

Cloud security is not longer a challenge but a benefit for companies as cloud ERP system provides great security companies would not be able to achieve themselves. Why should Malaysia based Companies move to the cloud.

In a recent study by ComScore, over 40% of small businesses were worried about data security before moving to the cloud. After making the switch, 94% of businesses reported security benefits they had been unable to achieve with their previous on-premises resources.

One of the biggest advantages of moving to the public cloud is the security team that comes with it. By moving to an enterprise-level public cloud, you’ll experience:

  • Scale: A public cloud will always be large enough to store and secure your data
  • Intelligence: Public clouds monitor for millions of threats. As soon as one is detected on one customer tenant, the cloud provider can mitigate the attack across all other tenants.
  • Automation: Less human touch results in fewer mistakes and fewer opportunities for security breaches or insider threats.

Organizations in Malaysia are saving time and money. And every dollar they save is making it to the field to help those that need it.

Cloud providers are constantly improving their security systems. Microsoft is investing USD 1BN every year to keep their customers’ data safe. And Malaysia based organizations that use Cloud ERP system from Microsoft achieved greater data security that could not achieve by themselves.

The Total Economic Impact™ Of Migrating To Dynamics 365 In The Cloud


To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers who migrated from on-premises Dynamics CRM 2011 or 2013 to Dynamics 365.

3. Move at your own pace.

Cloud migration does not need to happen all at once, and it’s recommended to migrate to the cloud over time with a hybrid approach—the combination of an on-premises, private cloud and third-party, public cloud services.

Organizations that are operating their ERP system on-premises might want to explore some capabilities of Cloud ERP systems and their benefits. Therefore, they might deploy supporting applications in the cloud and connect them.

Also, the Hybrid approach can be more suitable to some organizations due to governance and industry regulations as it gives the flexibility of having data in the cloud and on-premises as needed.

Advantages of the hybrid cloud:

  • Control—your organization can maintain a private infrastructure for sensitive assets or workloads that require low latency.
  • Flexibility—you can take advantage of additional resources in the public cloud when you need them.
  • Cost-effectiveness—with the ability to scale to the public cloud, you pay for extra computing power only when needed.
  • Ease—transitioning to the cloud doesn’t have to be overwhelming because you can migrate gradually—phasing in workloads over time.

4. Using the cloud doesn’t mean new tools.

Moving to a cloud-based solution does not have to mean retraining employees. Many solutions allow you to use the same applications your employees are used to, with access to files anywhere online.

Many Cloud ERP and CRM systems like Dynamics 365 comes with integration that allows your employees to use the same tools you are used to.

This reduces the adoption time and enables organizations to use their new Cloud solution to its maximum and get a return on investment (ROI) much faster.

Microsoft Dynamics 365 comes with seamless integration with tools like Microsoft 365 applications (Used to Office 365)  and third-party tools allowing organizations to minimize the friction of switching between apps and learning new tools.

Therefore organizations switch to Microsoft ERP cloud solutions makes them significantly more efficient in normal times but will make them far more effective when they respond to a disaster moving forward.

5. The sky’s the limit.

Cloud adopters see various benefits from their technology, although businesses’ top-cited benefits in 2020 include:

  • 93% experienced an increase in productivity outside of the office because of cloud technology.
  • The top three benefits businesses said they gained from an ERP system are reduced process time, increased collaboration, and a centralized data system.
  • When asked to select areas where ERP produced ROI, the top three answers were reduced IT costs (40%), reduced inventory levels (38%), and reduced cycle time (35%).

Cloud technologies are transforming the way how we are doing business by increasing agility, improving efficiencies, and saving costs, and businesses of all sizes are turning to cloud ERP system.

The Cloud ERP system is a great way to operate a business since it offers many advantages and only a few disadvantages and Businesses of all sizes, geographies, and industries are moving into the cloud.


Data suggest that some business leaders are considering replacing their on-premises enterprise resource planning (ERP) suites with the new breed of cloud-based core business applications, which Forrester calls digital operations platforms (DOPs). Leaders believe a DOP will enable them to increase business agility, improve the employee experience (EX), and deliver superior business operations.

A leader in ERP technology Microsoft Dynamics 365 helps transform small and medium-sized businesses with their cloud business management solution Microsoft Dynamics 365 Business Central helps businesses to:

  • Avoidance of one full-time equivalent (FTE) and one part-time equivalent finance and operations hires
  • Improved flow of operations by an average of 8%
  • Elimination of more than $44K of third-party reporting spends over three years.
  • Avoidance of more than $40K in costs pertaining to the previous solutions.
  • Improved Employee Experience (EX)

If you want to learn more about the Cloud ERP system for Small and Medium Businesses in Malaysia and Singapore, contact us and we will provide you with a personalized demo or more information.

The Total Economic Impact™ Of Migrating To Dynamics 365 In The Cloud


To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers who migrated from on-premises Dynamics CRM 2011 or 2013 to Dynamics 365.

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Are you learning about the ERP system? Our ERP guide will teach you what is ERP system and why you need it. Also, you learn how ERP system works, why businesses are implementing ERP systems, and more. Keep reading.

ERP systems are one of those pivotal, game-changing facets of running a digital business that nearly every business needs to not only know about it but implement successfully for their own business to quickly adapt to the new normal and maximize resources and assets of the company.

Download Now: Modular ERP: The Key to Corporate Agility [Free Microsoft Ebook]

But what does it all mean, and how does it all come together to deliver the kind of results that matter to your bottom line and entire business? Better yet, how can you centralize, automate, empower, and save costs so that your business runs more efficiently? Let’s take a closer look:

What is ERP System?

ERP is an acronym that stands for Enterprise Resource Planning applications. It is a business process management software that integrates the management of main business processes:

  • Financials
  • Supply Chain
  • Reporting
  • Manufacturing
  • Human Resources
  • Project Management
  • Sales

Often these business processes are connected in real-time to help a business get accurate and current information about their business.

Typically, ERP systems provide modules or a suite of integrated applications that an organization can use to collect, store, manage, and analyze data from many business actives to get a single source of truth.

Do you want to bring something with you and read on our convinience? Microsoft has prepared an ebook for you to download for free and learn more about ERP system. Download now ERP System ebook for free.

Why is ERP Software Important?

As more businesses are moving towards digitalization ERP system plays a vital role to help businesses with their data management and successfully digitalize their business operations.

ERP helps with removing disconnected systems with information siloes which leads to poor and inaccurate reporting that can result in inaccurate business decisions, Also ERP provides better options around scalability and mobility to remove the limitation of business growth.

Because businesses are wasting too much time dealing with multiple systems that can’t talk to each other. According to Forbes, most workers toggle between apps up to 10 times every hour, which means that companies are losing up to 32 days of productive work per employee every year.

Data has become the new currency, and organizations create and have access to more of it, and faster than ever before. The challenge is how to transform it into intelligence that generates action and drive outcomes.

Why businesses implement ERP systems graph. Reasons for Implementing ERP system in Malaysia and Singapore


Enterprise Resource Planning systems will allow organizations to adopt business apps to streamline their business processes, automate repetitive tasks, increase collaboration, reduce costs and with real-time business intelligence analytics business leaders can transform data into intelligence and make informed decisions faster. This will help proactively guide employees & customers to generate optimal outcomes.

ERP applications are important to be embraced since the beginning when growing businesses have outgrown existing accounting software to quickly help adapt to business growing demands such as connecting their business and make smarter decisions.

Also, modern ERP systems allowing organizations to get up and running faster, along with the requirement to expand the solution as their needs grow.

Challenges that ERP System Removes

Companies are facing numerous challenges that can be holding them back and to tackle some of the challenges, businesses have moved their data into the ERP system to solve them.

Businesses can often outgrow their basic accounting software or legacy ERP systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Organizations also feel pain around scalability, mobility, and cloud.

Take a minute to identify if your existing systems have what it takes to make the most of new opportunities. 

Here are signs that your current solutions will not be ready to handle additional growth.

  • Systems are disconnected and information is siloed
  • Duplicate data entry into multiple systems is a daily routine
  • Accounting occurs in Excel, not your financial system
  • Reporting is complicated and provides insufficient information
  • Lack of secure workflows and audit trails increase risk
  • Inability to handle increased inventory and transactions

These are common challenges that can be solved by unified ERP systems.

Stats from Nucleus Research identify top reasons why SMBs adopt a new business management solution and these maps very well with the pain points that we gathered from our customer research. (Source)

Modular ERP: The Key to Corporate Agility

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Modular ERP The Key to Corporate Agility ERP ebook

9 Key Features of ERP System

While there’s no all-up solution software for every business process that can bring the exact features your business might need there are definitely plenty of options you can choose from.

And ERP technology is getting better and better at bringing all your business processes together to improve collaboration, help your company make data-driven decisions, and advance business productivity.

Enterprise resources planning systems are among the most comprehensive solution for businesses to manage their daily operation tasks effectively and efficiently to minimize human errors, increase productivity, increase profit, and reduce costs.

And to allow such possibilities, modern ERP systems provides a set of powerful features and that makes ERP system an ideal solution for any business that wants modernize their operation.

ERP system key features and how it centralize your business. Leading ERP and CRM system in Malaysia and Singapore

So, let’s discover the key ERP features your business should evaluate when searching for an ERP system in Malaysia and Singapore.

  • Integration with CRM and Other Business Apps
  • Business Intelligence Analytics
  • Automation and workflows
  • Reporting
  • Financial Management
  • Accounting
  • Supply Chain Management
  • Human Resources
  • Manufacturing

Of course, your business may not use all of these features therefore customizable and comprehensive ERP system is very important to match your business needs especially for those that have outgrown their entry-level accounting solutions and searching for a business management solution that can connect core business activities such as Sale, Finance, Project Management, Operations, Supply Chain and with accurate reporting and analytics.

Also, ERP modules-based technology is becoming very popular in Malaysia and Singapore as it allows businesses to customize their ERP solutions based on their needs and business size.

ERP System Benefits

While implementing Enterprise Resource Systems is a complicated and disrupting project for companies to undertake it provides many advantages that can boost business earnings and get up to 2x the profit.

 As research suggests ERP improves 95% of businesses that implement it and ERP implementation led to business process improvement for 95% of businesses. (Source)

Therefore, for many organizations, ERP systems are on top of the list when deciding what business solutions, they should invest in.

Because whether you are a small or large company there are not many solutions that can provide great benefits like ERP can do.

Organizations that have an integrated ERP solution are maimizing their ROI and they are seeing reduction vs improvment


So, let’s look at some of the most profound ERP Systems benefits that businesses can benefit from when the ERP system is implemented:

  • Reduce process time
  • Increase collaboration
  • Centralize data system
  • Cost savings
  • Improve performance metrics
  • Improve efficiencies
  • Reduce IT costs
  • Reduce inventory levels
  • Reduce cycle time

These are the ERP benefits that are important for businesses when implementing an ERP system and as everything is becoming digitalize and automated, more and more opportunities ERP systems bring to improve company outcomes, increase profit and reduce costs.

Read more on ERP Benefits for Malaysian and Singaporean SMB.

Who Can Benefit from ERP System?

Can your company benefit from using an ERP system or are there only a few selected companies that can use ERP systems?

We believe that each business is different and unique and that is why it is important to look at business individually and understand the business needs and requirements the company has to provide a greater response to these questions.

And while the short answer is every organization can highly benefit from using ERP software there are also important aspects that businesses must consider if they are planning to invest in ERP solutions.

Deploying ERP systems has many benefits that your company can gain. Learn more about ERP applications benefits in Malaysia and Singapore

But allow me to try to narrow it for you so you better understand ERP systems and asses them on your own to determine if ERP systems are something that might help your business.

So here are the most common scenarios why businesses are choosing an ERP system and what ERP software can solve for you:

  • Remove Data Silos: Having scattered data across different systems, spreadsheets, and papers.
  • Financial disorder: If your organization struggle with financial reporting, cash flow, and financial performance.
  • Insufficient Reporting & Analytics: Hard to make any decision based on data without business intelligence and actionable insight.
  • Poor Customer Data Management: Customer data are scattered causing poor customer experience and poor decision making.
  • Manual Tasks: Plenty of manual tasks costing your employees a lot of time and effort. Thus cannot focus on important problems.
  • Collaboration Problem: Poor communication and collaboration across data, where departments do not have access to critical data.
  • Cost Reduction: Eliminate cost of maintaining hardware and high IT resources as server upgrades, systems upgrades and maintenance is managed by ERP vendor.
  • Optimising Manpower: helping you bring together, analyse, and visualise all your human resources data and improve workforce planning.

So, if you are searching to solve problems such as these, then ERP applications can be the right solution for your business.

But I have mentioned only a few scenarios and if you want to know if an ERP system is something that your business needs, you can contact an ERP vendor to help you.

Still not sure? You can contact us to get a better picture of how ERP or CRM systems can help your business.

ERP Solutions by Different Criteria

There are many different types of ERP solutions your business can choose from depending on many different factors like industry, size, needs, and specific requirements (e.g. government and industry regulation).

Because each business is unique and ERP companies like Microsoft wants to provide the most suitable solutions to each of its customers to help them make smarter decisions and take actions that drive business.

And this can be overwhelming for anybody who just started researching ERP software.

So, to help you understand the different types of ERP solutions based on different criteria, these are the most common solutions ERP types.

Also, for ERP to deliver the significant benefits of your business.

By Size of Company

The first category of ERP systems is by the size of the company. As business is growing the processes becoming more complex, extra work is required from employees, more staff needs to be hired, new departments might be open, and so on.

And while growing business is an exciting time, there will be many new challenges the company has to face. Thus, these solutions are made to tackle some of the challenges of growing companies to help businesses be more agile and better manage growth.

ERP System for Small Business: These are accounting software to save time and resources by using the ERP system to automate processes for managing finances, payroll, and accepting payments.

ERP System for SMB & SME: These solutions can help SMBs connect their financials, sales, services, and operations to streamline and secure business processes, improve customer interactions, and make better decisions. (Visit ERP System for SMB)

ERP System for Medium and Large: More complex ERP solutions help medium and large organizations to connect all business processes and departments to enable make better decisions quickly.

This is oversimplified ERP solutions by the size of the company to help you understand that ERP companies want to provide comprehensive solutions that fit business size.

But of course, there is more what each solution can do for you depending on the size of your business and your requirements.

That is why ERP systems need to be easily customized so it can better match your expectations and achieve expected benefits from the enterprise resource system.

By Industry

Industry solutions are proven to enhance business efficiencies, decrease costs, and generally are a great investment to enhance solutions even more.

Modern ERP applications come with industry-specific types to match your industry needs, support your core business processes, and creating a better and more efficient automated business.

With that customers can find customized enterprise resource planning solutions to support their core business processes without spending money on modules that are not needed within the industry.

And while there is certainly almost any industry that can benefit from using ERP software I am going to mention the 9 most common sectors:

  1. Manufacturing: Helps Manufactures get real-time production and distribution planning, connect factories with IoT, AI, and mixed reality, and integrate the warehouse management system to increase agility, provide better business continuity, and cost savings.
  2. Distribution: Helps to deliver visibility into your sales data, inventory levels, and shipment schedules, giving you confidence in your ability to meet customer demands and more to enhance business processes and save costs.
  3. Retail: Helps to unified commerce across all channels encompassing sales, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud-first, mobile-first world.
  4. Construction: Helps achieve a high level of control over construction business, both in the office and in the field with the ability to remotely communicate job hours, materials, project milestones, and more from anywhere with any device in real-time.
  5. Healthcare: Helps providers a full, real-time insight into a patient’s journey: their medical history, care plans, medication, test results, diagnosis, delivery of services, compliance with regulation, it is financial reporting, and, ultimately, its engagement with patients and their families.
  6. Education: Helps From student and staff self-service portals, integration with financial systems, through to subscription management and higher education marketing tools, to access Cloud-based technologies for the effective management of the needs of students, staff, and partners.
  7. Government: Helps to do more with less amidst ever-decreasing government budgets, with less amidst ever-decreasing government budgets, while enhancing trust and security for the citizens and residents they serve, improve the efficiency and productivity of my agency and employees to better meet our mission
  8. Waste Collection: Helps coordinate all facets of their business from dispatching and fleet management to route planning and material movement tracking to save costs and time, remove repeatedly entering data into different software’s. Thus, increase the efficiencies and productivity of employees and businesses.
  9. Hospitality: Helps management and employees with the necessary tools to keep the customers satisfied, thereby ensuring repeat business. With increased flexibility, speed of service, and improved access to vital information, the LS Hospitality solutions streamline operations and reduce cost from a restaurant point of sale, omnichannel menu management, kitchen displays, or printers to tight control on inventory.

And these are the common industry-specific ERP systems, but of course, other industries can hugely benefit from using enterprise resource planning software to increase efficiencies, collaboration, connect people and products and save costs.

If you want to learn more about your industry and how ERP can help you, contact us so we can help you provide more information or a free demo.

By Needs

Most of the ERP systems are modular based which means you can choose which module is the best to fit your business needs and as your business grows you can add more as you need.

This makes it super easy for businesses to cover only business processes businesses need without spending money on unnecessary capabilities that are not needed.

Like this business can achieve even greater benefits and ROI from investing in ERP applications.

Typically, ERP modules are developed to fit the different needs of each customer and manage core business processes such as:

  • Finance & Accounting: Helps with main accounting and financial management functions such as general ledger, and balance sheet; generates financial reports; and handles related transactions, such as invoicing and expense reporting.
  • Supply Chain Management: Helps to manage procurement and supply of the goods, services, and other resources across the chain. From handling manufacturing and warehouse resources to managing transportation and execution processes, ERP solution takes care of all elements of the supply chain.
  • Human Resources: Helps to manage employee information, track employee records like performance reviews, designations, job descriptions, skill matrix, time & attendance tracking.
  • Inventory: Help to track the stock of items. Items can be identified by unique serial numbers. Using that unique numbers inventory system can keep track of the item and trace its current location in the organization.
  • Warehouse Management: Helps manage the storage and the movement of inventory. The system tracks the movement of every stock item such as the item received, picked, packed, and shipped.
  • Order Management: Helps manage all orders to the warehouse, distribution center, or retail store after customers place them and track their status as they are prepared, fulfilled, and shipped to the customer. Helps to reduce losses and boosts on-time delivery rates and determine the most cost-effective option for fulfilling an order.
  • Customer Relationship Management (CRM): Helps to boost sales performance through better customer service & establishing a healthy relationship with customers. All the stored details of the customer are available in the CRM module.
  • Procurement/Purchase: Helps with processes that are part of the procurement of items or raw materials that are required for the organization. The purchase module consists of functionalities like supplier/vendor listing, supplier & item linking, sending quotation requests to vendors, receiving & recording quotations, analysis of quotations, preparing purchase orders, tracking the purchase items, preparing GRNs(Good Receipt Notes) & updating stocks & various reports.

There are more ERP modules your business can take advantage of and digitally transform the business to increase efficiencies and save costs.

If you want to learn more about ERP modules to fit your specific needs, contact us and we will provide you will information on how an ERP system can transform your business.

ERP Solutions by Deployment

Choosing what type of ERP deployment for your business is the best can be tricky because there are so many aspects that play a vital role in deciding what ERP deployment is the best for your organizations in Malaysia and Singapore such as your industry and industry regulation, your current IT resources and plans, and how you need to customize your ERP system.

All these aspects and more must be carefully assessed by the ERP vendor so the best deployment can be chosen.

As each business has different requirements and needs and therefore without knowing your requirements it is hard to say what ERP deployment fits the best to your businesses.

But check out the three common ERP deployments commonly used by ERP vendors and see the benefits of each ERP deployment.


And here are some of the Pros of having an ERP system in the cloud:

  • Predictable costs over time that can be changed based on your requirements
  • Data security is in the hands of the vendor. Therefore, choosing a trusted vendor is important
  • Offer great stability and continuous updates from the vendor as a result of less customization
  • Organizations can work with vendors to see what changes can be made
  • Typically, less time to implement

And here are some of the Cons of having an ERP system in the cloud:

  • May end up spending more money throughout the systems life cycle
  • Data security is in the hands of the vendor. Some organizations may not find it suitable
  • Less customizable in general
  • Shorter implementation times are largely a result of less customization


And here are some of the Pros of having a Hybrid ERP system:

  • The flexibility of choosing where data will be stored whether on cloud (more secure) or on-premises
  • the organization’s workload is contained within a private cloud while retaining the ability to spontaneously increase their workload and perform the spikes of usage on the public cloud.
  • Cost-effective as organizations pay for the public cloud portion of their infrastructure only when it is needed.
  • Get a centralized private infrastructure on-premises.
  • Workloads get on-premise computational efficiency which ensures maximum workload management.

And here are some of the Cons of having a Hybrid ERP system:

  • The initial deploying cost of a hybrid cloud is high
  • Some organizations don’t prefer to store data at an off-site location, and that will make the hybrid cloud environment inaccessible to public clouds
  • If not picked correctly, cloud compatibility can become a real nuisance for Hybrid Cloud environments
  • A fast performing on-premises infrastructure may not be able to successfully perform in coherence with a slow-performing public infrastructure resulting in a sluggish performance of the Hybrid Cloud.


And here are some of the Pros of having an On-premises ERP system:

  • Reduce the initial price of the system
  • Data security is in the hands of the organization
  • Greater ability to customize
  • The organization has more control over the implementation process

And here are some of the Cons of having an On-premises ERP system:

  • Upfront investment can be seen as riskier
  • Data security is in the hands of the organization. Due to high governance and security protocol, some organization may not have the resources
  • The implementation process can take significantly longer

What is the Best ERP System?

There are plenty of great enterprise resource planning systems available on the marketing for all types of business industries and sizes and ERP software isn’t just for a multinational corporation but even small and medium-size businesses can benefit from using the ERP system in Malaysia and Singapore.

It all comes to your requirements and what your business needs from the ERP system to manage core business processes and day to day tasks. Thus, your organizations must properly assess ERP systems and have a clear picture of what exactly your business needs from the ERP system.

Although there are many enterprise resource planning systems available on the market, an independent leading provider of investigative information technology has asses over 20 ERP solutions on the market in 2020.

Microsoft Dynamics 365 is the leading ERP software globally. Nucleus research ERP technology Value Matrix 2020

Download the report.

Enterprise resource planning (ERP) software is the centerpiece of many enterprise application setups and remains a battleground for vendors looking to improve operational efficiency and enable growth through modern technologies.

Transitions to cloud deployments now command even higher prioritization as remote work and collaboration capabilities have become essential for long-term success. To facilitate these migrations, many vendors have consolidated their service offerings to a select few industry verticals, allowing them to tailor capabilities such as artificial intelligence (AI) and the Internet of Things (IoT) to specific use cases. Results for these vendors and their customers are encouraging, as the focus yields increased implementation success rates and improved customer satisfaction. (Source)

If you are interested to download the research you can download the research here.

Why Choose Dynamics 365 in Malaysia and Singapore?

Microsoft Dynamics 365 has been selected as the leader in ERP technology helping businesses digitally transform, connect people and processes, and centralize data.

Microsoft Dynamics 365 ERP and CRM systems are the only solutions that provide all core components to help every business to digitally transform.

Dynamics 365 is a combination of leading technologies such as business management solutions of ERP and CRM technologies, collaboration solutions, and productivity solutions such as Microsoft 365 suite applications, leading & secure cloud technology, and Microsoft Power Platforms.

And everything is seamlessly connected allowing employees to reduce the friction of switching between apps and not wasting the time of using multiple tools and copy-pasting across tools.

Thus, is Dynamics 365 helps businesses in Malaysia and Singapore to:

  • Reduce and save costs
  • Increase business efficiencies
  • Centralize all data across departments and from third-party tools with easy to integrate options
  • Create actionable insights in real-time powered by AI to make smarter and faster decisions
  • Increase collaboration among employees
  • To do more with less, as employees become more productive
  • Streamline and automate repetitive tasks and allow focus only on the most important tasks
  • Secure business with the most secure cloud solution
  • Enhance customer experience
  • Increase Sales Productivity and more

And the combination of these tools and benefits comes with an affordable price even for small and medium businesses in Malaysia and Singapore making it the perfect ERP and CRM solution.

To learn more about Dynamics 365 in Malaysia and Singapore contact us and the expert of the Dynamics 365 team will get in touch with you shortly.

Our experts will help you to completely understand Dynamics 365 offerings, customization, pricing, and more.

Also, you can request for free Dynamics 365 demo from the leading Microsoft Partner in Malaysia and Singapore. Get Started Now!

Modular ERP: The Key to Corporate Agility

Download Now for Free

Modular ERP The Key to Corporate Agility ERP ebook


Learn how Cloud ERP connects operations in Malaysia and deliver businesses Cloud ERP software which connects operations seamlessly without silos.

Connecting your operations is essential to high productivity and efficiency of your operations. Therefore, many organizations spend a tremendous amount of money on integrated tools.

That is why tools like Cloud ERP are essential for organizations to have 360 overviews of the entire business.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

Because data are the biggest asset organizations have and being able to effectively utilized data, companies need smart ERP systems with tools like automation, AI and machine learning to become competitive locally and globally.


Cloud ERP is Software as a Service Enterprise (SaaS) Resource Planning platform run on provider servers rather than on-premises which allows users to connect to software applications via the internet from anywhere. Also, Cloud ERP eliminates IT resources and maintenance as Cloud ERP is maintained in remote data centers by the vendor.

That is one of the greatest benefits of Cloud ERP as it does not require direct maintenance of a server or the application itself and cloud ERP providers take care of it.

This also eliminates the heavy IT resource usage as you do not need to do regular updates of server and maintenance as all these are done by the provider.

Therefore, Cloud ERP is more affordable and convenient for businesses as they can focus on running the business and not having a headache whenever something goes wrong.

It is important to select the right Cloud ERP vendor to assure that your data are safe like for example, Microsoft spends $1 BN every year on Cloud data security.

That is why many Malaysian businesses rather prefer Cloud ERP as it also comes with strong data security provided by the vendor.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems..

5 Ways Cloud ERP Connects Operations

An unified system is important for your business to maximize your productivity and efficiency of your business.

Many Malaysian business owners currently having a problem with disconnected processes and data and they must pull the data from multiple legacy systems to generate reports.

This takes a lot of time for their employees and instead of focusing on running the business they spend a big part of their time generating reports.

That is why having unified business data and processes can save a tremendous amount of time for your employees so they can focus on running the business more efficiently.

 Let’s discuss the 5 top ways how Cloud ERP software connects operations and therefore increases productivity and decreases costs.

1. Replace disconnected legacy systems

Cloud ERP connects operations by Replace disconnected legacy systems

The first smart way of how Cloud ERP improves your operation is that it replaces disconnected legacy systems your employees are using.

And even thou some legacy systems are having already integrations still a manual time-consuming work is required to make it work.

Therefore, by switching from legacy systems to unified and modern ERP software your operations have tools in one place and do not require any further integrations and manual work.

So, your employees can focus on using one software with one interface. This part is especially important for recruits as learning how to use one software is much easier.

That is why your entire operations will benefit from using one software for their work. No disconnection and silos.

Because your employees should focus on their works and not the system. The system should enhance their productivity and efficiency to deliver the work faster and smarter.

In addition to that, your business will benefit when it is growing as cloud ERP systems are scalable and adaptable to business needs.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

2. Collaboration tools within modern Cloud ERP software

Cloud ERP connects operations by Collaboration tools within modern Cloud ERP software

Collaboration is important among your peers but if each department using a different tool to work then sharing the data and collaborate with others is difficult.

Another smart way how unified Cloud ERP system increase operations is by uniting your employees with software.

I mean everybody goes through when one needs to requested data from another department. Usually, this takes a tremendous amount of time to get the data you need.

Therefore, your work is slowdown or event stopped by waiting for the department to send you what you need.

But with collaboration tools within Cloud ERP software is rather an easy thing to do, as most of the employees are communicating via the same channel, and sharing information is also very easy.

This makes it super easy to work together and collaborate with other departments to get things faster and more efficiently.

That is why collaboration tools are essential for business productivity and the entire operations.

Collaboration tools are a smart way of how Cloud ERP increase operations productivity and also decrease costs as no need to subscribe to more software’s.

3. Brings all data across departments in one place

Cloud ERP connects operations by bringing all data across departments in one place

The next smart way of how ERP Cloud increases productivity is by bringing all the data across your departments in one place.

Data from Customer service, Finance, Marketing, Sales, Human resource, supply chain, etc. are in one place, and that it makes super easy to generate reports, get a quick overview of the entire business.

With data right at your fingertips with an opportunity to connect on any device from anywhere, you and your employees are empowered to work remotely and more flexible.

As I have mentioned already, data are the biggest asset company have and unified cloud ERP systems make it simple to use them and make faster, smarter, and more informed decisions.

Therefore, your business can make more impactful decisions which rather leads to the expansion of your business.

Data hide opportunities to quickly discover new trends and threats and act upon them in a more informative way.

4. Gives a comprehensive overview of each department

Cloud ERP connects operations by giving a comprehensive overview of each department

Running a business without data, statistics and insights is hard to make an informative and quick decision, find new trends and quickly adapt.

Data are essential for every business and business owner and management needs to use it in the most timely and efficient manner and get end-to-end view of your business.

This is especially important for higher management that is overseeing more than one department and to be effective you need to have information that is easy to work with.

With Cloud ERP software you can quickly oversee all your departments and generate reports when you needed.

Like this, it makes easy to lead your departments in the right direction without the long process of collecting and analyzing data to get important insights.

Therefore, it is important to have your information in the real-time, so you are always up to date on what is happening with the business and with your departments.

5. Cloud ERP removes silos between departments

Cloud ERP connects opperations by removing silos between departments

The business has multiple departments that should be working together as all of them having the same goals, but silos between them it make it difficult to cooperate.

Nowadays prospects and customers expect a seamless and united experience across all your departments whether they are talking to sales, marketing, customer service, or finance.

Therefore, having silos between your departments make it difficult in proper communication with your customers and prospects.

And not only that but as I have mentioned, also among your peers. If you want to have a productive business, your data needs to flow seamlessly across departments into one place, where tools like AI and analytics can quickly create insights for you.

All of this is important.

And that is another smart way how Cloud ERP connects your operations by removing the silos so you can effectively communicate with your customers, prospects, and employees.

Like this, it makes it easier to operate the business when you or your peers do not need to dig out the information from different sources.

Do You Need Connected Operations?

By 2021, spending on cloud services and cloud-enabling IT will more than double to over $530 billion. (Adynamics)

Operating business, making the right decisions, training your employees, and thousands of other things need to be done, and with connected business operations, everything is easier and faster. Disconnected and systems are no longer effective, and businesses need to have the right tools to effectively operate. That is why businesses need to have connected operations.

Having one unified tool like Cloud ERP is a great asset for organizations to lead in the right direction and make decisions quickly and that what is crucial in this modern fast-pacing world.

Management and business owners cannot effort to make mistakes with try an error but minimize them by analyzing information.

The world is evolving fast and businesses need to adapt quickly to stay competitive.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

Related Resources:

Year by year Cloud ERP System benefits are more significant and Cloud ERP Softwares are getting better in improving business productivity, efficiency, and decrease cost and many Malaysian businesses have found out that.

Thanks to modern ERP systems we can have our data store in one place. Therefore, benefits like fast reporting, a total overview of an entire business, and quick insights at our fingertips enable us to make smarter and faster decisions and quickly adapt to always changing environments.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

5 Most Important Cloud ERP System Benefits for Malaysian SME’S 2
(Source: betanews)

So even thou the initial investment might seem high, thanks to the cloud technology it is becoming more affordable even for small-medium business in Malaysia and Singapore.

What is Cloud ERP?

5 Most Important Cloud ERP System Benefits for Malaysian SME’S 3

ERP stands for Enterprise resource systems to unified main business processes with tools like analytics, reporting, AI, and automation to improve productivity and efficiency and decrease the cost of the company. The Cloud version is implemented on providers’ cloud computing centers.

Cloud ERP is maintained by the provider and usually offers strong data security and the possibility to connect from anywhere.

Therefore, Cloud ERP is becoming a convenient and modern way of how companies running their business in a more flexible environment.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems.

5 Cloud ERP Benefits

Let’s discover the top 5 benefits that ERP cloud can offer to Malaysian businesses, to stay competitive against organizations that already have implemented cloud ERP and benefit from the modern Cloud ERP software.

1. Fast Adaptability and Scalability

cloud erp benefits is Fast Adaptability and Scalability

Running your business is one thing but what do you do when the market changes or when you start growing and your basic software just cannot keep up anymore?

The first great benefit of ERP cloud is the adaptability and scalability for your business when is needed.

Because nowadays the market is changing so fast that having a flexible solution is a must for businesses to quickly adapt and continue to do the business.

Also, the same thing, when business is growing, more people are coming and the company needs to evolve, but a non-scalable system would be holding back your organization.

Unfortunately, ERP on-premise is very limited to quickly adapt or scale when is needed which puts your company at great risk.


Because the markets are changing fast. Therefore, the business should be always ready to respond to the changes and not be hold back.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

2. Better Data Management and Analyzation

better data management and analyzation is the next of the cloud erp benefits

We have entered a digital age where data are the biggest asset company has, but what for have the asset if you cannot use it?

Every day your organization is generating a tremendous amount of valuable information for you to make better decisions.

But it can be quite challenging to collect and analyze all the data and create impactful insights to be able to make the smarter decision.

That is why the next big cloud ERP benefit for Malaysian businesses is the opportunity to connect all disconnected business processes and store the data in one place.

Also, Cloud ERP systems such as Dynamics 365 have integrated artificial intelligence to quickly analyze these data and get insights in real-time to create forecasting and decide faster and smarter.

Yet, not many Malaysian businesses have started using technologies like:

  • Cloud technology
  • Artificial intelligence
  • Automation

These technologies are included within the modern cloud ERP systems so you can unify your business and get the information you need quickly and easily.

3. Increase Productivity & Efficiency for Your Entire Business

3. Increase Productivity & Efficiency for Your Entire Business is the next cloud erp benefits

Running a business can be overwhelming in Malaysia and Singapore, especially with new laws coming and old one changing and top of that prices are constantly increasing.

Therefore, to make sure you are still making a profit you need to maximize your efficiency and productivity of your workers and your entire business.

The 3rd benefit of a cloud ERP system for Malaysian and Singaporean SMB and SME’s is increasing your productivity & efficiency for your business by automating repetitive time-consuming task and effective collaboration integration tools like:

  • Relationship Insights
  • Out of the box reporting and easy customize reporting
  • Flow and automation task
  • Responsive on all devices

And many more essential tools are included within cloud ERP software for your Malaysian and Singaporean business to increase your productivity and efficiency.

Your business has many tasks that can be automated and therefore ease the time of your employees to focus on more productive and important tasks.

And that is just one of the ways how you can increase your productivity and decrease the cost

4. Strong Data Security

strong data security is one of the cloud erp benefits

Many Malaysian business owners and managers are using the old excuse “the only reason why we do not use the cloud is due to the poor data security” but this no longer valid.

In a recent study by ComScore, over 40% of small businesses were worried about data security before moving to the cloud. After making the switch, 94% of businesses reported security benefits they had been unable to achieve with their previous on-premises resources. (Adynamics)

Choosing a reputation ERP cloud provider you not only get all the productivity tools to enhance your business but also their security system.

Many of the businesses in Malaysia do not invest in cybersecurity and yet they think having ERP on-premise the only way to protect your data but unfortunately that is not true.

According to Sanjay Bavisi, Malaysian companies are vulnerable to hacking, with the smallest company incurring a minimum cost of US$50,000 (RM209,500) to recover from a single cyber-attack, while larger ones can face up to millions of dollars.

On the other side if you choose modern ERP cloud software’s from a trustworthy provider like for example Microsoft, then your Malaysian SMB business will benefit from strong data security against hackers. Microsoft invests $1 BN every year for their and their customer’s data protection.

Therefore, choosing a Cloud ERP provider is important so your data are safe and you can benefit from strong data security for your Malaysian business.

5. Decrease Your Operational Cost

5 Most Important Cloud ERP System Benefits for Malaysian SME’S 4

Lowering your operational costs means higher profits for your business while keeping your current resources.

With ERP software, you empower your employees to do more in less time. Therefore, increase productivity like I already mentioned.

Modern ERP software provides accuracy and automation that together reduce operational and organizational costs without cutting corners.

Thanks to the ERP systems organization can improve the management of their operations while empowering users with the information they need to make decisions faster and more informative.

As such, the ERP software can help improve in many ways like:

  • Invoicing.
  • Accuracy
  • Inventory control.
  • Automize and standardize operational processes
  • Control your supply chain.

That is why is so important to choose the correct ERP solution which fits your business needs. Therefore, it is better to ask qualified experts for advice to get to know what a modern ERP system can do for your business and what it actually should be able to do.

Otherwise later you might regret your choice of ERP software.

Should You Invest in Cloud ERP or Not?

ERP (enterprise resource planning) software is a great asset for a company to maximize the current resources and decrease the cost. It is becoming a must in the digital economy to have systems that help your employees with tasks, collaboration, and flexibility and connect your data. The Malaysian government had acknowledged the importance of ERP systems and offer many incentives for SMBs & SMEs to invest in ERP systems.

Therefore, yes you should invest in a modern cloud ERP software so you can adapt to environmental changes, scale your business and stay competitive.

The initial investment cost of your ERP software is a concern for many companies when they seek to implement an integrated operating system.

However, the price not should be the only concern as the right ERP software is an investment that can increase profit and reduce the cost of your running business in Malaysia.

Therefore, several factors should be considered while choosing your ERP system and vendor.

Many Malaysian businesses understood the benefits which ERP software brings and seen the productivity improvements within their staff once they implement it.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

Related Resources:

Infographic ERP On Cloud vs On-Premise

5 Most Important Cloud ERP System Benefits for Malaysian SME’S 5

In the fast pace world businesses need to take every opportunity to stay competitive and keep growing while reducing costs.

Therefore Cloud ERP software has become essential for a modern organization to stay competitive in this changing world.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

New technologies, regulations and laws are introduced every single year and businesses need to keep up with them whether they are large or small.

Therefore let’s discuss how Cloud ERP software helps with growing your business and keeping you competitive with the latest technologies.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems.

What is Cloud ERP?

cloud erp software helps grow your business

Cloud ERP is a Software as a Service (SaaS) Enterprise Resource Planning platform running on cloud servers rather than on premise servers. It allows users to connect to ERP applications via the internet. Also, it potentially minimize IT resources and maintenance as these can be carried out by the cloud vendor instead of the customer.

Helps streamline processes

Streamlined processes are essential for businesses to increase productivity and efficiency by reducing repetitive tasks.

Today’s modern Cloud ERP can simplify and streamline operational processes to make it more efficient and profitable.

According to TEC, 95% of businesses improve some or all of their processes after their ERP implementation. (Source)

Cloud ERP helps organizations to streamline processes to stay competitive and meet the high expectations of customers and employees by:

  • Enhancing collaboration between departments
  • AutomateingData entry
  • Increasing visibility to data
  • Flexible reporting
  • Closely integrating functionalities

Of course, not every Cloud ERP system can do that. Therefore, it is very important to assess and evaluate the cloud ERP system which will meet your requirements to help you with growing your business.

Subscribing to a Cloud ERP software has lower upfront cost as compare to on premise ERP system.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

Connect departments and resources without hassle

Managing a business with siloed systems makes it difficult to share data and collaborate between departments.

Therefore, one of the main prioritizes for businesses is too centralized enterprise data and increase collaboration.

And that’s exactly why businesses implemente an ERP system.

The top 3 benefits are:

  1. Reduced process time
  2. Increased Collaboration
  3. Centralized enterprise data

This helps businesses to stay competitive and enhance business productivity to make a higher profit and decrease cost by 11%.

Connected departments make employees more effective and productive to finish up tasks and quickly move to the next one.

According to the latest research, ERP systems improve communications between departments which can cut miscommunication and reduce human errors. Therefore, better collaboration can improve productivity by 20-30%. (

Besides that, around 95% of companies had experienced significant improvements in their workflows after adopting ERP software.

Cloud ERP saves you money, time, and effort

Cloud ERP has many benefits and one of these benefits is that it can save your business money, time, and effort so that you are able to focus more on running the business.

Cloud based computing allows you to access your ERP software over the internet securely and fast to get your company data.

And because Cloud ERP software is not hosted at your premises, Cloud ERP software it lower your upfront costs as it does not require you to buy servers.

According to, Owners of SMBs prefer using ERP systems instead of standalone solutions because it can reduce operation costs by 11%, standardize back-office processes by 77%, and give them real-time visibility into their data by 48%. 

Also, on average Cloud-hosted ERP is cheaper than on-premise solutions by 30%. (

In addition, Cloud ERP usually coming with an automatic back-up of your data, upgrades of applications, improving data security, and zero-maintenance of the servers from your side as a user.

Therefore, you don’t need to run your own servers and do not need to hire extra IT resources. Thanks to Cloud ERP many organizations save time from:

  • Manual updates and high downtimes
  • Regular server maintenance
  • Protection against security breaches

Easy to scale with great support to grow

When we are talking about scalability the important aspect of it is the possibility to quickly react to changing business conditions and growth. Therefore, Cloud ERP systems are becoming a favorite option for Medium size businesses due to their great scalability.

ERP Cloud system enables businesses to react fast to changing business conditions by quickly scaling their operations and systems with new users, add-ons, and features.

Also, as we can see from the graph, businesses implemente ERP system because they found the ERP system as one of the main aspects to keep growing.

Also, as we can see from the graph, company growth is one of the important reasons of implementing ERP system due to it scalability to adapt changing business conditions rapidly.

cloud erp software helps gorw business. Many businesses found reason why implement ERP is due to the reunforce company growth.

Therefore, the old customized software is not suitable for business to growth. Today’s ERP software is made to fit the business unique needs with plenty of room to customize it.

So, you do not need to build a system whenever your organization grows, but rather just update and add on as and when you need it.

Easy to help people onboard

Bringing new people on board comes with the learning curve to adapt to a new working environment, people, space, and even the technology they must use for their work.

Many employees have already used some kind of tools for their business tasks, but because there are so many different kind of software’s, they may have to learn to work with new software’s used by your company.

Therefore, a big part of onboarding is learning how to properly use your company software to make things accordingly, efficiently, and correctly. This can take months for new employees to learn how to fully utilize them.

And if you are using more than just one software, then the adaptability of the new tools can be even longer.

That is why standardized ERP software helps with growing your business as it brings all business management tools together in one place.

Modern ERP software is made with users in mind to avoid being complicated and hard to use and rather to bring easy to learn and use interface. This is one of the important aspects of what companies are looking for from ERP systems.

So Modern ERP systems bring things like:

  • Friendly Interface
  • Responsiveness
  • Standardized interface across departments and features
  • Large resource database (Microsoft has the largest resource offering for its products. Bigger than Amazon and Salesforce combined.)

The above factors help companies with onboarding new staff to faster adopt new technologies.

Therefore, you can focus more on growing the business rather than teaching new staff.

Cloud ERP increase the productivity and efficiency of your business

Cloud ERP brings many benefits for businesses and one of them is the increased productivity and efficiency of your business and your employees.

A big part of running a modern business is the availability of efficient remote operations which gives great flexibility to your business.

Being able to work from anywhere around the world at any time gives employees great flexibility to work without restriction, whether they are on a business trip or working from home.

Also, Cloud ERP improve the efficiency of collaboration between colleagues whether they are at work, business trip, or home. Therefore, the need to work from anywhere is extremely important.

According to the Forbes survey, 64% of respondents say that Cloud-based collaboration tools help businesses execute tasks faster. Among the leaders the figure increases to 82%, senior management and c-levels see Cloud ERP systems as a great tool for collaboration.

Apart from collaboration and flexibility Cloud ERP give access to the latest technologies even to a small and medium-sized company, which used to be accessible only to large corporations.

With timely and regular upgrades of the Cloud ERP application, the IT department spends less time on these things and rather focus on important tasks related to the business.

Additionally, other departments benefit from the latest tools so they can work more efficiently, faster, and business can keep growing.


Modern Cloud ERP systems are not that clumsy like they used to be and they offer great customization to fit any business needs. You just need to choose the right application to make the best from Cloud ERP systems and many vendors provide free help to find the right solution. (let us help you to find the right Dynamics 365 application for your business)

Therefore, ERP systems have become essential for small business to grow their business easier and faster and to quickly adapt to trends and threats.

Cloud ERP systems are becoming affordable than ever for almost any size of business whether you are a small-medium size business or an international corporation, Cloud ERP software can help you to and grow your business rapidly in order to maximize your shareholders’ value.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

Related Resources

Microsoft Dynamics 365 Business central from Dynamics 365 experts. Agile Dynamics Solutions is the Microsoft Dynamics 365 Leader in Malaysia.

Learn more about how to supercharge your growing business with Dynamics 365 Business Central. Learn more

In this article I will explain the value and the free promotion of migrating Dynamics to Dynamics 365 Business Central in Malaysia and Singapore and if you should consider it for your business.

Businesses are facing changes in the business environment, and to adapt, they must change their way how to do business to stay competitive and ensure business continuity.

Which includes your on-premises ERP system like Dynamics GP, NAV, SL, and AX that supports your core business operations and data to improve processes efficiency and decision-making ability.


And although Microsoft has invested a lot into Dynamics ERP and CRM systems to provide the best in class ERP software, as times and technologies are changing, Microsoft ERP and CRM systems have evolve into the Dynamics 365 applications.

So in this article, I want to discover with you if you should consider taking the free upgrade offer of your Dynamics GP, NAV, SL, and AX to Dynamics 365 Business Central.

This offer is made to ease the daunting project of ERP implementation to provide a smooth transition to the latest Dynamics 365 Business Central in Malaysia and Singapore.

Also don’t forget to download our guide to learn more about TCO of Business Central

Common Challenges with ERP On-Premise

the common challenges with ERP on premises and how migrating dynamics to dynamics 365 business central in malaysia and singapore helps

Running ERP systems on-premises can bring potential challenges to IT teams to keep the systems up and running 24/7 without disruption, which can require heavy IT resources from the organization to ensure your ERP system is running smoothly.

And that could be challenging for businesses to dedicate extra IT resources just to ensure the ERP system is running up and smoothly, especially in times like this when the business is slow.

And that is just part of the on-premises challenges your operation in Malaysia and Singapore might be facing, so let’s look at the common challenges on-premises ERP owners are facing:

  1. Data Security & Compliance: One of the biggest challenges your business is facing is to ensure your data are strongly secure against hackers and keep up with all-time changing business regulation and compliance such as GDPR.
  2. Large cap-ex costs: Like I already mentioned your cost of IT resources is higher due to keeping the datacenters in-house and therefore your business needs to have a dedicated IT team for your ERP system.
  3. Less flexible: The year 2020 brought many changes, challenges, and surprises and staying on-premises might restrain you from quickly changing the needs of your business, as doing updates or changes of your on-premises ERP systems needs the full attention of your IT team and often external experts.
  4. Potential Customization Issues: Your business is unique and it requires certain customization so you can run your business as you need, which can lead to reliability and software support issues.
  5. Required Dedicated IT Team: And of course, your dedicated IT team is necessary especially when your applications are customized to meet your organization’s unique requirements.

Of course, I am not saying that on-premise ERP systems are going away from us, but currently for most businesses running on-premise ERP systems can be very challenging and therefore Cloud ERP are increasing on popularity.

Free Guide Business Central Total Cost of Ownership

Fill out the form to understand Business Central Pricing

Learn more on how dynamics 365 business central provides end-to-end view of smb in malaysia and singapore. The erp and crm systems for malaysia and singapore from dynamics 365 and experts

Why Migrate to Dynamics 365 Business Central?

Discover the benefits of Migrating from Microsoft Dynamics to Microsoft Dynamics 365 Business Central from Agile Dynamics Solutions the leading Microsoft Dynamics 365 Partner in Malaysia and Singapore

Your Dynamics on-premises solution helped you run and grow your business. But in this time of digital transformation, a modern, cloud-based solution can help take your business to new heights.Business Central helps companies reduce long-term software costs, decrease dependency on IT, and optimize operations and customer experiences through predictive analytics, AI, and data visualizations. Take the next steps to learn how Business Central can help you:

  • Stay current on the latest Microsoft cloud-powered technology without the hassle and expense of upgrades, backups, and patches.
  • Reduce total cost of ownership and improve cashflow by transitioning to a predictable monthly operating expense. A modern user interface based on the Office tools you already know means less training time and faster return on investment.
  • Make better business decisions with advanced analytics. Access, model, and analyze data across multiple dimensions. Seamlessly sync data with Microsoft Power BI to create compelling dashboards and data visualizations.
  • Leverage your data to build apps specific to your business processes. Further, extend your Business Central solution using Microsoft Power Platform and the Common Data Service.
  • Gain peace of mind knowing your sensitive business data is stored in highly secure, state-of-the-art data centers owned and managed by Microsoft and a 99.9% uptime service-level agreement (SLA).
  • Improve remote access and empower employees wherever they need to work with powerful, secure desktop capabilities across Windows, iOS, and Android platforms.
  • Simplify common tasks with native Microsoft 365 integration. Set up customers or vendors, create quotes, process orders, and submit invoices without leaving your inbox. Easily export data in Excel and create outgoing documents directly in Word.
  • Utilize the power of AI for predictive inventory, sales forecasting, cash flow forecasting, and overdue payment predictors. Combine big data, predictive analytics, and the Internet of Things (IoT) to transform all information sources into more actionable intelligence.
  • Configure your systems with ease and connect third-party apps to Business Central using business add-ons from AppSource. Or work with your Business Central partner to build extensions for your specific needs.
  • Be ready for what’s next. Easily add and integrate other Dynamics 365 applications as your business needs change and integrate with other third-party apps.

And there are more benefits of transitioning into Cloud ERP the Dynamics 365 Business Central. Also you can learn more here on TCO of Business Central

Why Choose Cloud ERP with Dynamics 365 Business Central?

Learn the value and benefits why you should choose cloud erp with Dynamics 365 Business Central in Malaysia and Singapore from Agile Dynamics Solutions the leading dynamics 365 partner in malaysia and singapore

The advancements of cloud computing are enabling customers to make measurable business improvements that not only impact the experiences you can provide to your customers and your internal teams but also your bottom line.

Microsoft Dynamics 365 is providing customers with the next generation of ERP and CRM capabilities on a connected and trusted cloud platform to help you keep pace with the rapid rate of technology advancements The Microsoft cloud offers unprecedented business value and growth opportunities for your business.

Businesses in Malaysia and Singapore are lagging behind their enterprise counterparts when it comes to cloud adoption. With the new year (and new decade) fast underway, a recent Microsoft study showed that more than 96% of enterprises are using the cloud, compared to only 78% for SMBs.

And while the use of cloud-based productivity apps like Office 365 has steadily grown among these smaller companies, their continued reliance on legacy software in key business applications such as ERP or accounting is impeding them from competing effectively with today’s top players

Given this situation, moving to the cloud should be an obvious priority for business in Malaysia and Singapore, but many myths and misconceptions still exist regarding the benefits of cloud technology. Below are the ten most crucial and game-changing benefits that businesses have reported after investing in cloud solutions:

  1. Greater profit and ROI
  2. Lower costs and CapEx
  3. Unparalleled business flexibility
  4. Faster IT innovation
  5. Seamless, automatic software updates
  6. Cost-effective scalability
  7. Improved collaboration and productivity
  8. Seamless software integration
  9. Superior security and data protection
  10. Increased competitiveness

Customer Story – Weeks Roses

Weeks Roses improves visibility into inventory and orders with Dynamics 365 Business Central

Weeks Roses, a wholesale rose grower, migrated its systems from Dynamics NAV to Dynamics 365 Business Central to gain better visibility into their inventory and real-time access to information on mobile devices.

Business challenges:

  • Faced data visibility challenges are caused by multiple locations, disparate systems, and on-premises servers.
  • Outdated legacy systems led to business problems such as delayed invoices and sales orders versus inventory count discrepancies.
  • Needed better account inventory planning for annual orders that are placed six to nine months in advance, even though planning for crops happens a year or two in advance.

Business benefits of Dynamics 365 Business Central

Seamlessly integrate and update hundreds of thousands of sales orders, inventory lists, and shipping reports into Business Central.

Fast return on investment

By providing greater visibility, Business Central empowers Weeks Roses to reap the benefits only one-month post-migration – including streamlined processes, greater security, and more transparent operations. A cloud-based system allows employees to work remotely and securely access their data.

Read the full story here.

Additional Success Stories:

  • Read Farnam Street Financial’s full story here.
  • Read Super League Gaming’s full story here.
  • Read Wild & Wolf’s full story here.

Dynamics 365 Business Central Offer for Existing Customers

Dynamics GP, Dynamics NAV, or Dynamics SL on-premises customers with an active Enhancement Plan subscription can renew Enhancement Plan through CSP to reduce capital spending by spreading payments monthly instead of paying the annual lump sum. You will have your licensed users for Dynamics 365 Business Central (Cloud) when you are ready to migrate:

  • Pay for and license Dynamics 365 Business Central (Cloud) users on a monthly basis at the same total amount as your annual Enhancement Plan with a 60% discount on the Business Central Cloud users.
  • Allows for dual-use right and downgrade rights to your Dynamics GP, NAV, or SL on-premises version. You can continue to use your current on-premises application while you transition to your Dynamics 365 Business Central (Cloud) solution and get full Enhancement Plan benefits with the offer for your current on-premises application.
  • You need to license Dynamics 365 Business Central (Cloud) users at a minimum to the same price as your annual Enhancement Plan. 1-year subscription with a two-year auto-renewal option.

Learn More

To learn more about the current migration offer to Dynamics 365 Business Central you can contact us here to discuss further more how Agile Dynamics Solutions can help you to upgrade your current Dynamics GP, NAV, SL and AX.

Please note this offer is only for Dynamics customers, but if you are not current Microsoft Dynamics customers and you are interested in learning more, then please contact us today.

Additional Resources

Contact us for more information here or request your personalized online or offline demo.


Are you curious about the state of Cloud ERP in 2021? Then look no further.

We’ve curated, vetted, and categorized a list of up-to-date stats below.

DOWNLOAD EBOOK: The Savvy Leader’s Guide to Real-Time Insights

Click to jump to a category, or keep reading for our top Cloud ERP statistics.

Cloud ERP Statistics in 2021 6

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Top Cloud ERP statistics in 2021

  1. By 2021, spending on cloud services and cloud-enabling IT will more than double to over $530 billion. (Adynamics)
  2. In a survey of IT decision-makers, 53% said Cloud ERP was an investment priority, in addition to CRM. (ComputerWeekly)
  3. 89% of CIOs will accelerate public cloud investments. (Microsoft)
  4. An international survey of ERP users indicated 64% of companies using SaaS, 21% using cloud ERP and only 15% using on-premises. (HubSpot)
  5. An on-premise solution is generally more expensive by about 30% than cloud technology. (Finance Online)
  6. Around 22% of businesses with existing on-premise ERP are looking for IaaS or managed hosting. (Finance Online)
  7. CIO’s listed predictive analytics and deep learning as the most critical ERP technologies to gain a competitive advantage. (Acumatica)
  8. Businesses now allot 30% of their IT budgets into cloud solutions with PaaS (21%), IaaS (30%), and SaaS (48%) among the top expenditures.
  9. 50% of companies are soon acquiring, upgrading, or planning to update ERP or Cloud ERP systems soon. (TEC)
  10. As a bonus, SMBs only use the energy they need for their cloud apps. Since servers aren’t running idle waiting to be utilized, operations become more energy-efficient, reducing the carbon footprint of the business. (Adynamics)

Overwhelmed by the amount of statistics and data? Download our free ebook on data intelligence and how to transfom it into insights.

cloud erp statistics of allotment

Small Business Cloud ERP statistics 2021

  1. 84% of growing businesses feel that mobile technology has positively affected their company’s productivity. Therefore, Cloud with Mobile access is essential to run a business. (Adynamics)
  2. In a survey of small businesses with 50–99 employees, 57.5% strongly agreed on investing in cloud and hosted solutions. (IDC)
  3. Small businesses with ERP systems can make decisions with 36% less time than they did without the solution.
  4. 65% of small businesses are taking advantage of ERP consultation services.
  5. The vast majority of SaaS ERP adoptions to date have occurred in small to midsize companies and subsidiaries of larger enterprises. (Accenture)
  6. 96% of emerging businesses that excel in their respective industry rely on some form of ERP solution.
  7. In a survey of small businesses with 50–99 employees, 57.5% strongly agreed on investing in cloud and hosted solutions. (IDC)

The Savvy Leader’s Guide to Real-Time Insights

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Microsoft Dynamics 365 helps you see everything your organisation is doing in real time, empowering your workforce to make more informed decisions and achieve greater outcomes for your business.

Small-Medium Business Cloud ERP statistics

  1. SMBs that invest in the cloud report up to 25% growth in revenue and up to 2x the profits over those who don’t. (Adynamics)
  2. Respondents from the SMB market noted that it takes about 11 months to fully realize the benefits of ERP. 
  3. In a recent study by ComScore, over 40% of small businesses were worried about data security before moving to the cloud. After making the switch, 94% of businesses reported security benefits they had been unable to achieve with their previous on-premises resources. (Adynamics)
  4. SMBs choose ERP systems over standalone platforms because (1) it helps standardize back-office operations by 77%; (2) minimizes overall operation expenses by 11%; and (3) provides real-time visibility into various data and insights by 48%.
  5. Nucleus Research determined that companies that use Microsoft Dynamics 365 see a return of $16.97 for every $1 spent. That’s well above the average for on-premise ERP and CRM applications. (Adynamics)
  6. 87% of SMBs already use at least one cloud infrastructure solution. (Adynamics)
  7. 92% of SMBs are now using at least one cloud business solution. (Adynamics)

Large Business (enterprise) Cloud ERP statistics

  1. 60% of enterprises now implementing an organization-wide digital platform strategy. (Adynamics)

Cloud ERP Benefits statistics

  1. 93% experienced an increase in productivity outside of the office because of cloud technology. (Adynamics)
  2. Companies that had very successful ERP implementations noted internal organizational elements like support from management, good change management programs and due diligence as primary reasons for success. (HubSpot)
  3. Disaster recovery is much fast and easier with multi-cloud, says 40% of businesses.
  4. ERP improves 95% of businesses who implement it. (Linchpinseo)
  5. ERP implementation led to business process improvement for 95% of businesses. (HubSpot)
  6. The top three benefits businesses said they gained from an ERP system are reduced process time, increased collaboration, and a centralized data system. (TEC)
  7. ERP improves processes in 95% of the businesses that implement it. (Linchpinseo)
  8. After ERP implementation, 49% of companies said they improved all business processes. Only 5% of business said they did not improve business processes. (HubSpot)
  9. The top three business goals cited for Cloud ERP implementation are achieving cost savings (46%), improving performance metrics (46%) and improved efficiencies in business transactions (40%). (Ultra Consultants)
  10. When asked to select areas where ERP produced ROI, the top three answers were reduced IT costs (40%), reduced inventory levels (38%) and reduced cycle time (35%). (HubSpot)

Cloud ERP Challenges statistics

  1. Most implementations cost three to four times what was initially budgeted. (TEC)
  2. Implementation can take 30% longer than anticipated. (TEC)
  3. The biggest challenge for most enterprises is organizational change management. (Datixinc)
  4. Similarly, half of ERP implementations fail at first try. (Finance Online)
  5. System modifications needed to improve usability can cause overspending 65% of the time. (TEC)
  6. ERP implementation causes operational disruption in 66% of businesses. (Linchpinseo)
  7. Moreover, 64% of ERP projects will spend more than the allotted budget. It also reflects the fact that 27% of projects are over budget.
Cloud ERP statistics in 2020 - erp projects going over budget

Manufacturing Cloud ERP statistics 2021

  1. Manufacturing companies are the No. 1 user of ERP software. (TEC)
  2. Manufacturers represented the largest portion at 47% of companies looking to purchase ERP software, followed by a distribution (18%) and services (12%). (Select Hub)
  3. Cloud deployments account for 44% of all implementation for survey respondents in manufacturing and distribution. (HubSpot)
  4. 67% of manufacturers and distributors described their implementations as successful or very successful. (Ultra Consultant)
  5. Revenue growth occurred for ERP in all areas in 2019, with strong growth for administrative ERP with financial management software (FMS) growth at 7% and human capital management (HCM) growth at 10%. (Gartner)

How to Choose the Right Cloud ERP Software in 2021?

Choosing your Cloud ERP system can be a complicated process and with so many options in Malaysia and Singapore today, selecting the right Cloud ERP system can be an overwhelming task.

Also deploying an enterprise resource planning (ERP) system is expensive to plan for businesses, but with the latest cloud technologies, the ERP systems are becoming more accessible for small and small-medium size businesses.

But as I mentioned, the selection process of your Cloud ERP system such as Dynamics 365, can be complicated process as to just mentioned a few steps you must take are:

  1. Conduct a process review and analysis
  2. Evaluate the technical fit
  3. Understand the total cost of ownership. Check out our article about TCO for Dynamics 365

So therefore to help organizations successfully implement Cloud ERP system, you can connect with our Dynamics 365 experts and they will provide professional help and asses your company needs to help you choose the right ERP and CRM systems for your business.

Agile Dynamics Solutions is the leading Microsoft Dynamics 365 expert in Malaysia & Singapore to help you choose, implement, and run your Dynamics 365 ERP and CRM systems. Contact us for more information or request your free demo from us.

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Total cost of Ownership of Cloud and On-Premises ERP systems

Deciding about a new cloud ERP software is overwhelming tasks that can bring a lot of challenges for businesses to decide. As this software can be difficult to understand, especially if you are not really a techie person.

Of course, the vendors trying to simplify the systems for businesses to better understand it but sometimes there needs to be a more complicated explanation.

The same applies for calculating the TCO (Total Cost of Ownership) as it involves people and technology and therefore many business owners are prone to make mistakes when they are calculating the TCO for Cloud ERP software’s.

That is why we have brought you the 6 important mistakes businesses make when calculating TCO so you can avoid them.

Total cost of ownership ERP Cloud Applications . All the hidden cost sof On-Premises ERP & CRM Applications

What is Cloud ERP TCO?

Cloud ERP TCO means Total cost of ownership of a particular Cloud ERP application which is the financial estimate to better understand the direct and indirect costs of the Cloud ERP software. This analysis describes all the cost obvious and hidden that are included with purchasing Cloud ERP software so it can show to buyer for how much they can own the software.

1. Software

This is the cost of your software application including the cost of all supporting products and services, such as ISV solutions, add-on applications, customizations and other integrations to ensure your ERP system is fully inter-operable with existing systems. One big difference from a licensing standpoint is that the cloud is a SaaS that you pay-as-you-go monthly or annually and expense the cost, which is classified as Operating Expense (OpEx). In the case of on-premises applications, you pay a high upfront cost classified as a Capital Expense (CapEx) which is usually depreciated or amortized over several years.

2. Implementation, customizations and training

These costs apply in both the cloud and on-premises scenarios and will vary depending on the level of complexity and use-case. You will likely need help from your ERP vendor to successfully implement your ERP, so you should account for the cost of their professional services. These implementation costs typically include software installation, configuring parameters, developing customizations and integrations, migrating data, and testing.

After completing implementation, you may need your ERP vendor to train your team. Consider adding project-related costs, such as solution selection, change management, process auditing, and reengineering to your TCO estimate.

3. Hardware

In an on-premises scenario, you will incur a high upfront cost to purchase your infrastructure, such as servers, networking hardware, operating systems, databases, and data storage, and then periodic additional operating costs (such as electricity costs) to effectively run, manage, and secure your ERP solution on-premises.

You will also need to buy more hardware and build redundancies in case of failures. On the other hand, the cloud allows you to flexibly manage your hardware costs without having to own, maintain, and pay for servers regardless of utilization percentage.

4. IT personnel

One of the biggest single line cost items is often your IT personnel budget. Maintaining IT personnel is expensive, and in an on-premises scenario, you’ll need to factor in their labor costs plus maintenance of your real estate, servers, databases and other technology.

In a cloud scenario, some of these costs will apply towards service, but that cost is typically a tiny fraction of maintaining your own in-house IT personnel, resulting in redeploying your free resources and immediately improving your bottom line.

5. Maintenance

Now that you know your hardware and IT staff costs, you’ll need to include the maintenance costs of your on-premises ERP, which include the loading of fixes, patches, updates, and upgrades. Additionally, factor in the cost of IT personnel labor to test updates as they are released. In the cloud, updates, fixes, and patches are released on a continuous upgrade cycle, allowing for immediate deployment.

6. Upgrades

In the cloud, upgrades run automatically in the background and require minimum oversight from your IT personnel, so there is no additional software or upgrade costs. However, in an on-premises scenario, you’ll need to account for additional IT personnel labor costs to test and deploy your upgrades.

Curious to know what other costs are currently not visible to you on the surface? Contact us today to help you perform your comparative TCO analysis. Get the knowledge you need to make a fully informed financial decision about the direction of your organization.

6 Important Aspects of Calculating Dynamics 365 Cloud ERP TCO 8

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Related Articles

Choosing the right cloud ERP software for your business is one of the most important business decisions you can make and businesses can make many mistakes. Therefore, having the right strategies is essential to help you go through it and avoid the common mistakes business usually makes when choosing Cloud ERP.

The right Cloud ERP should support all your business processes and maximize your results in most efficient and effective manner.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

That is why selecting your Cloud ERP is difficult selection process.

To avoid some of the mistakes, we have put together the 5 most common mistakes businesses usually make when they are deciding about a new Cloud ERP for their business.

1. Not Carefully Evaluate Why You Need Cloud ERP

With so many options of Cloud ERP and each of them has many different varieties it can be quite confusing to go through all of them, understand their features and benefits, and ultimately understand how would these Cloud ERP fit your business.

Of course, with so much information out there it can be quite confusing to make the proper decision for your new Cloud ERP system.

But your selected team for ERP evaluation must stay focus and take time and properly evaluate all the Cloud ERP systems out there, so they will not make costly mistakes.

Your team should look on things like:

  • High availability in a SaaS solution translates most simply to system uptime.
  • Reliability is how consistently the application performs its intended function over time.
  • Scalability your Cloud ERP system should support you today but also in the future when your business grows.
  • Security matter a lot and you should include it within your evaluation process

Many business owners are mostly looking into the cost of the Cloud ERP business but do not understand that Cloud ERP systems are investment which can turn into a great asset.

Therefore, saving on your Cloud ERP system can much higher price later, when your business grows or being attacked by hackers.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems.

2. Not Selecting the Right Cloud ERP Solution

Cloud ERP is usually refer to a suite of business applications available for business to manage whole different range of their departments and daily business tasks.

Cloud ERP system typically should provide you with set of tools and features you need for your business to effectively operate.

Therefore, selecting the right suite or single application for your business is essential to get the best ROI from your budget.

As for example Microsoft Dynamics 365 offers 14 different stand-alone and suite applications which can be tailored to your business Examples of suite applications:

And some examples of stand alone applications:

As you can see there are many different types of Cloud ERP solutions each vendor can provide based on your needs and benefits each provides to business.

Therefore, it is important to really look into your business needs and Cloud ERP features and benefits and evaluate each of them.

That is why you need your team as evaluating and choosing the right Cloud ERP application is challenging task.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

3. Failure to Calculate TCO Correctly

Is your company evaluating whether to transition your ERP solution to the cloud or on-premises? To determine whether cloud ERP or ERP on-premises is right for your company, you’ll need to understand the economic impacts of your current ERP solution and what your ERP might look like in the cloud.

Total Cost of Ownership (TCO) is a financial estimate to determine your economic value of investment against your total direct and indirect costs over your system lifecycle. The TCO estimate considers the six cost areas every company needs to understand when visualizing their company’s transition to the cloud.

Take a look at the graphic below – on the surface, cloud and on-premises solutions look identical! Let’s dive into a comparative cost analysis between the cloud and on-premises to understand the right solution for your organization.

5 Cloud ERP Mistakes Businesses Usually Makes 10
Total cost of Ownership of Cloud and On-Premises ERP systems

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Curious to know what other costs are currently not visible to you on the surface? Contact us today to help you perform your comparative TCO analysis. Get the knowledge you need to make a fully informed financial decision about the direction of your organization.

4. Not Properly Assess Pros and Cons of Cloud ERP and On-Premises ERP

As we already described, there are many Cloud ERP and ERP on-premises options for small and large business and whatever option your business will choose you need to ensure that it is the right choice today or 10 years later.

As you could see, ERP systems are expensive investment for organizations, therefore, changing ERP every few years would cost businesses a lot of money and bring very little ROI.

So, choosing your ERP you need to look at pros and cons of both Cloud & on-premises ERP systems and assess them accordingly.

So, assess both version of ERP systems and look at the things such as:

  • Cost
  • Security
  • Customization
  • Implementation

5. Focusing Only on the Cloud ERP Features

Of course, features are important but they are not everything and too many times businesses choose the Cloud ERP systems based on that has the longest list of features instead to focusing on the value adding to their business.

This kind of approach can bring many problems to the business as many of the features can bring little to no value to their type of business. each feature has its purpose and it might not fit the business needs.

Instead of choosing based on the list of Cloud ERP Features, your business should focus on industry best practices and industry success history, customer support, customization, flexibility, and integration ability for their specific business.

This approach can help your business to get the Cloud ERP business application that fit perfectly to your business needs.

Conclusion of Common Cloud ERP Mistakes

Selecting the right Cloud ERP or ERP on-premises is difficult task, it requires businesses to collect all the information and do thorough research to bring it down to only handful of qualify Cloud ERP vendors to get the real value out of your new software.

Therefore do not worry to meet your ERP vendor at early stage as they can educate you on the best industry practices, showcase some similar examples how other organization adopt the new technology and really learn what their ERP products can do for your business.

This will help you understand what you actually should search for from your cloud ERP business.

5 Cloud ERP Mistakes Businesses Usually Makes 11

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