Articles from Agile Dynamics Solutions Related to Cloud ERP and CRM systems and Dynamics 365 in the Cloud Analytics in Malaysia and Singapore.

As a leader within a small to medium-sized business (SMB), your responsibilities are boundless. Each day, pushing your business vision forward means stepping into whatever role is needed in the moment—sales, marketing, human resources (HR), accounting, purchasing, customer service, or investor relations— sometimes all at once.

When everything is moving so fast and you are constrained by time and resources, it can be difficult to stop and think about the business systems that your operations rely on.


This guide is designed to help you determine if a modern cloud business management solution can help you address the current gaps in your operations and to provide best practices and strategies for embracing digitalization.

smbs challenges in malaysia consider these

(Download our guide here for interactive version, where you can tick the boxes and leave notes.)

This information is for you if: 

What is modern cloud business management software?

The wave of rapid digitalization in recent years has brought significant changes to our everyday lives, with technology advancements enabling a fully connected world commanded by cloud-based, mobile functionality.

This evolution has not only changed the way people interact but has changed expectations around how we do business.

While SMB leaders have long relied on legacy applications and disparate solutions to manage their business needs, they are now facing a pivotal moment where embracing digital transformation is quickly becoming essential to survival.

In fact, 84 percent of SMB leaders agree that technological changes are reshaping the industry and requires reimagining of their business models.

The new generation of cloud-based, comprehensive business management software is designed specifically to make digitalization more accessible than ever for SMBs, helping them capitalize on new technology to adapt faster, work smarter, and perform better.

Connecting data across financials, sales, service, supply chain, and operations provides a holistic view and deeper insight into what is happening within and around the business while enabling more informed action.


Savvy SMB Leader’s Buyers Guide

How does modern business management software differ from entry level accounting, customer, or resource management tools?

Traditional technologies like bookkeeping and accounting tools, customer relationship management (CRM), and ERP solutions, and human capital management (HCM) applications are each effective in helping SMB leaders manage various aspects of their business.

However, these disparate systems leave data siloed and inaccessible without providing a holistic “big picture” of everything happening across the business. A modern, all-in-one business management solution brings together the functionality of all these applications in a single source to connect your data, people, and processes for maximum business impact with less effort.

Modern business management software enables you to:

  • Automatically pull your systems and processes together so your people do not have to.
  • Gain a complete picture from across your business, with reports when and where you need them, to support more informed decisions .
  • Create efficiency across your business processes and be ready for growth so change does not get in the way of your day-to-day operations.

How can modern business management software help?

Business continuity and success depend on effective operations, productivity, quality, speed, and the customer experience that you deliver.

However, the traditional strategies and multitude of solutions SMBs have long relied on to support these efforts are no longer sufficient in keeping pace with today’s rapidly changing and digitally-driven economy.

 Modern business management solutions—rooted in cloud technology—help to fill the gaps and connect your data across all lines of business in your organization.

From financials to sales, services to projects, and even across warehousing, supply chain, and manufacturing, a modern solution can enable real-time data access, visibility, and insights across your entire business.

The result is a digitally reimagined business that provides you with a competitive edge. Modern business management software can help you:

  • Increase financial visibility to support more informed decisions with connected data and real-time reporting, streamlined financial closing, and financial performance tracking.
  • Go global with custom financial dimensions and multi-company, multi-lingual, multicurrency fixed asset management.
  • Optimize your supply chain with a holistic view of inventory, predictive restocking suggestions, streamlined receiving, and proactive engagement with suppliers.
  • Accelerate sales by prioritizing leads, optimizing pricing, and central management of all agreements and sales orders.
  • Improve service and deliver end-to-end customer experiences with centralized customer records and effective management of post-sales issues.
  • Deliver projects on time and on budget with advanced tracking and reporting to enable better resource management and more effective, insight-based decisions.
  • Improve agility and productivity with a consolidated system and work-fromanywhere access to business data and tools.
  • Strengthen security to protect your organization from data breaches and maintain compliance.
  • Take your business on the go with anytime, anywhere access on any device.
  • Be ready for growth with a solution that is always up to date and can also be tailored and adapted to fit your unique needs.

Buying a business management solution

With numerous business management and ERP solutions available on the market, selecting the right one for your company can seem like a daunting task—but it does not have to be.

Through a series of easy-to-navigate steps, the E.M.P.O.W.E.R. process provides the necessary guidance to move your business from envisioning to realizing results with a solution that fits your needs.

EMPOWER process to buy business management solution

(Download our guide here for interactive version, where you can tick the boxes and leave notes.)

Step 1: Define and prioritize your digitalization strategy, identifying the problems you wish to address and what business outcomes you hope to achieve. Spend some time considering the impact a new cloud ERP could offer across your business.

Step 2: Once you have your strategy outlined, it is critical to assign an executive sponsor and clearly articulate roles and responsibilities for the project. Ensure each team member knows their role, understands the strategy and knows how to initiate a change in the process.

Step 3: Start short-listing and comparing vendors at the beginning of your buying process. The right partner will help you maximize your digitally transformed processes and ensure continued future growth as your technology and your organization evolve.

Step 4: Modern ERP provides an array of capabilities across many lines of business and functions. Identifying the business and process outcomes that will define success will help you map to the critical capabilities that are essential in supporting your desired results.

Step 5: Leverage the work completed in the previous steps to build a compelling case for change, considering the business and technological impact, quantifying the return on investment (ROI) and financial benefits, and establishing a timeline and plan for implementation.

Step 6: Accelerating organizational agility requires attention across five dimensions: strategy, structure, process, people, and technology. Help your organization see the value in your business transformation by creating immersive experiences across all five dimensions.

Step 7: Modern business management systems provide an array of capabilities across many lines of business and functions. Identifying the business and process outcomes that will define success will help you map to the critical capabilities that are essential in supporting your desired results

Envisioning digital transformation

Use the following template to help you outline your digital transformation strategy. Be sure to include an approach for all of your departments. We’ve provided a few examples to get you started:

template to outline your digital transformation strategy

(Download our guide here for interactive version, where you can tick the boxes and leave notes.)

Managing change

As Benjamin Franklin once articulated, “By failing to prepare, you are preparing to fail.” Every successful project starts with a detailed plan of action.

When buying a new business management or ERP solution, that includes a plan for managing change. Forging ahead without carefully outlining dependencies, roles, and responsibilities could easily jeopardize the success and impact of your new solution.

Over 70% of transformational change efforts fail due to lack of sufficient leadership, communication, and organization-wide buy-in.

checklist change management readiness malaysia

(Download our guide here for interactive version, where you can tick the boxes and leave notes.)

Partner selection

With hundreds of business management solutions available today, it can be challenging to know where to start your search. Even before looking at specific capabilities, the first step should be determining what is important to you in a technology vendor.

With the right partner and the right solution, even complex business processes can be transformed with confidence.

list of consideration in evaluating vendors
list of consideration in evaluating vendors part 2

(Download our guide here for interactive version, where you can tick the boxes and leave notes.)

Outcome to critical capabilities mapping

Modern cloud business management systems provide an array of functions across financials, sales, customer service, projects, warehousing, inventory and supply chain, manufacturing, and business intelligence. The right solution should not only provide the capabilities you need to reimagine your day-to-day operations today, but also support the needs that may arise tomorrow.

As a rule, organizations should aim to get at least 80 percent of the functionality they need from a business management solution “right out of the box,” without needing to make any significant modifications.

This leaves the remaining 20 percent to come from solutions from independent software vendors (ISVs) and other custom applications to fine tune the solution to meet any highly specific capabilities. In other words, the solution you select should be one that is pre-configured to include nearly all the capabilities you need from day one.

However, buying a business management solution is not about ensuring it has every feature available in market today—you should focus on getting the right capabilities to drive process innovation and support the business outcomes defined in your initial strategy


Savvy SMB Leader’s Buyers Guide

Here are some of the business outcomes and capabilities that a business management solution can support:

  • Increase financial visibility and make more informed decisions with better reporting and tracking. Support custom financial dimensions, intercompany transactions, automatic bank reconciliations, fixed assets, cost accounting, financial performance indicators—all while adhering to strict financial standards.
  • Optimize your supply chain with a holistic view of inventory, purchases, and orders. Predict restocking needs and engage with suppliers while improving demand forecasting, drop shipments, order planning, purchasing governance and logistics, warehousing optimization, manufacturing production, assembly, and quality management.
  • Boost sales with lead prioritization and improved customer relationships through contact, campaign, document, email, opportunity, and sales order management. Easily expand to full CRM functionality when needed.
  • Improve customer service with enhanced planning and dispatching while streamlining contract, service order, and price management. Better address customer returns and needs to improve satisfaction.
  • Deliver projects on time and on budget with improved resource management— including time and expense tracking, people, and materials—to make effective, insightbased decisions through advanced reporting.
  • Increase agility with the ability to work and connect to business data and tools from anywhere. Access your data no matter where it lives—across cloud, on premises, or IoT—and easily add new users, new companies, new financial dimensions, or additional storage.
  • Enhance productivity through workflow automation and governance, with connectivity to familiar business tools like Outlook, Teams, and Excel to increase ease of use and adoption. Leverage role-based advice and guidance to ensure users have the right access to the right information.
  • Go global with cloud availability and multi-language, multi-currency support that adheres to local regulations and taxes.
  • Maximize value with extensibility and customization to fit your unique needs through app development, business intelligence dashboards, business process optimization, chatbots, and connectivity to ISV solutions.
  • Support future-readiness and growth with an always-on, always up-to-date cloudbased solution that can scale as you grow and provides the modern analytics and artificial intelligence capabilities that the future of business requires.
  • Protect your business with increased, cloud-based security and compliance that keeps your data and custom apps protected while enabling business continuity.

With these outcomes and high-level capabilities in mind, take some time to look at your current business processes and create process maps to identify friction points and bottlenecks.

Challenge your teams to ideate on how to transform these processes, like leveraging automation to reduce the number of steps and manual action required. Have your teams consider how technology might drive efficiencies and identify the transformed business outcomes you would like to achieve. You can then begin to map your ideal outcomes to the necessary capabilities in a business management solution.

Procure to pay process map

Procure to pay process map

Writing a business case

Building an effective business case for a cloud business management solution can help you not only identify the ROI with a direct cost-to-benefit ratio but can help you demonstrate the business value to gain buy-in from your leadership team and employees. The following worksheet will help you get started when developing your business case:

business case template for business management solution

(Download the guide with the template inside here)

Leverage change management

Apply change management best practices to ensure buy-in and user adoption across the business.

change management checklist

(Download our guide here for interactive version, where you can tick the boxes and leave notes.)

Embracing digitalization

Setting yourself up for success is about more than just the right technology. It is about your overall digitalization strategy, process mapping, and most importantly—your people.

A successful transformation means ensuring that your plan accelerates organizational agility throughout your business and across each of these five dimensions:


To be successful, your digitalization strategy needs to create a shared purpose and vision across all teams within the organization. As outlined in Envisioning digital transformation, be sure to document your strategy and create visualizations to get everyone excited about the outcomes a new approach will drive for them, your customers, and the business.


Teaming, or how your teams operate in supporting customer outcomes, is essential to your business success. Your organizational structure needs to empower team alignment, accountability and collaboration. It is important to create role clarity and outline the expertise that is required to drive business impact. This can often require reskilling of employees to move your strategy forward.


Continuous process optimization is iterative innovation that every single person in your company needs to be accountable for driving. Employee engagement and retention is improved when people feel a sense of ownership and are rewarded for recommending changes that will improve departmental KPIs.

Help encourage both adoption and process optimization in your digitalization strategy by tracking operational performance metrics tied to departmental processes.


Thriving in a rapidly changing market requires that every person in your business be able to adapt quickly to new ideas, products, and business models. Agility and adaptability are becoming the new measure of aptitude. Historically, companies focused on experience and expertise, or what is referred to as a person’s “Intelligence Quotient” (IQ).

The new focus on digital advancement and agility has introduced the “Adaptability Quotient” (AQ), which measures a person’s ability to embrace change with an open mindset. There are ways to help your people improve their AQ to become more instrumental in driving innovation.


Technology is advancing rapidly, resulting in constantly evolving markets and customer expectations. Technology may be the foundation, but it is put into action through your strategy, structure, processes, and people.

The most important part of this dimension is to keep from getting stuck on outdated platforms or legacy software that does not adapt with you as you change and grow. Simply implementing your initial digitalization strategy is not where you stop—adopting a culture of change makes for easier transitions to future technology and instills a company-wide acceptance of continuous innovation and improvement. Ensure your business management solution is as adaptable as your business and will grow with you.

Realizing results with Microsoft Dynamics 365 Business Central

To make your business dreams a reality, you need business solutions to keep pace with a constantly changing world. That is why successful SMBs have moved to the cloud with Microsoft Dynamics 365 Business Central. Now more than ever, SMBs need to embrace digitalization, because “business as we know it” has changed.

Expectations have changed. The customer experience has changed. Even where and how we work is changing right before our eyes. Yet so many businesses remain limited by systems that simply do not allow for change.

That is where the next evolution of Microsoft Dynamics NAV, GP, and SL can help—enabling SMBs to become powered by the cloud, powered by connected data, and powered by business intelligence.

Bringing together the productivity of Microsoft Office 365; the data connectivity and business intelligence of the Microsoft Power Platform; and the security, scale, and geographic presence of Microsoft Azure; Dynamics 365 Business Central delivers a single, unified application that connects business management across finance, sales, service, supply chain, distribution, and manufacturing.

The result? A business that can adapt faster, work smarter, and perform better.

Adapt faster

Move to the cloud with confidence to adopt new business models faster with flexible deployment options and innovative solutions that grow alongside your business.

Work smarter

Connect people, processes, and insights to make better decisions quicker while optimizing productivity with embedded guidance interoperable with Office 365 and Teams.

Perform better

Increase business visibility and performance to close your books faster, get reports sooner, and obtain real-time cash flow and performance metrics at any time on any device.

Back to You

Today’s marketplace is not just competitive, it is constantly changing. With every day and every minute bringing something new, be equipped for what is next and unlock limitless possibilities with Dynamics 365 Business Central.

Agile Dynamics Solutions is the leading Microsoft Partner in Malaysia, providing Microsoft Dynamics 365 and Azure services for business across SEA. Request a demo now or learn more about Dynamics 365 Business Central.


Savvy SMB Leader’s Buyers Guide

For running an efficient business, you need to have tools, but it doesn’t mean you have to use many separated and disconnected systems. All-in-one ERP Software can help you to centralize your operation, improve productivity and efficiencies and reduce errors and costs. Also, they provide great integration with third-party tools as well.

So, we are bringing you the list of best ERP systems and business management solution that are affordable for SMB’s in Malaysia and provide all the features SMB’s needs to run a business during a pandemic and remote work.

Why Do You Need an ERP System?

Whether you are a small business or a global corporation, you are generating a tremendous amount of data. Every of your employee creates more and more data every single day and it is expected it will double every few years.

But how do you check all this data? All-in-one ERP (Enterprise Resource Planning) system helps you connect your customer, employee, products, and other data into one system and gives you the insights to make smarter and faster decisions.


ERP systems are becoming more vital for businesses as the world is digitally transforming. ERP software is not anymore a luxury but a necessity to bring your data from Sales, Finance, Marketing, Supply Chain, Operations, and other departments together.

Also, it effectively protects your business from cyber hackers as often these systems come with high-level cybersecurity provided by the vendors.

So let’s have a look at your options you have in Malaysia.

Microsoft Dynamics 365 Business Central

What is Business Central?

Microsoft Dynamics 365 Business Central is an enterprise resource planning (system) from Microsoft developed to accommodate the needs of small and medium-sized businesses. Due to its vast number of features, Business Central is recognized as a comprehensive business management solution. It is a single, end-to-end solution for managing all your business processes across Sales, Finance, Customer Service, Operation, Supply Chain, and more. This single application eliminates the need for a separate point of the solution and the complicated integration of several modules.

microsoft dynamics 365 workspace

Microsoft Dynamics 365 Business Central centralize all your data and enable easily to share and modify your data in real-time and allows different parts of your business to work together easily and more efficiently with automated tasks and workflows, utilizing many of Microsoft’s well-known and used tools such as Outlook, Word, and Excel integrated with

dynamics 365 business central best erp software in malaysia
dynamics 365 business central integration with office 365 like excel and word

Microsoft Dynamics 365 Business Central is one of the most popular ERP and business management solutions in Malaysia for SMB’s.

Business Intelligence with Microsoft Power BI


Business Central comes with a number of features and functionalities to gives you a single, end-to-end solution for managing finances, operations, sales, and customer service. It is the perfect ERP solution to move from a basic accounting system to a more comprehensive and robust, yet easy-to-use financial and accounting solution when your business is growing.

best erp softwares in malaysia microsoft dynamics 365 business central

Here are the core Microsoft Dynamics 365 Capabilities:

  • Financial Management
  • Operations Management
  • Sales & Customer Service Management
  • Project Management
  • Supply Chain Management
  • Reporting & Analytics
  • Manufacturing Management (Additional)

Business Central comes also with additional capabilities of Microsoft Power Platform:

  • Automation
  • Business Intelligence
  • Low-Code App Development Platform


Business Central brings many benefits to SMB’s in Malaysia. It is fully integrated with other Microsoft products such as Outlook, Excel, Word, Teams, Power BI, Power Flow, Power Apps, and others to increase collaboration and productivity.

Business Central provides rich and customizable functionalities for Manufacturing, Software, Government, Healthcare, Hospitality, Wholesale Distribution, Professional Services, Nonprofits, and Retail/E-commerce companies to fit industry and specific needs.

As your organization grows, it’s easy to add apps and configure Dynamics 365 Business Central to fit business needs or industry demands.

Extend Business Central with integrated add-on apps such as:

  • Business apps like Office 365 and other Dynamics 365 tools.
  • Data storage apps like Dropbox and OneDrive.
  • On-premises systems, including SharePoint, SQL Server, Oracle databases, SAP, and more.

And connect to data sources and services such as:

  • Excel files.
  • SharePoint lists.
  • CRM records.

Dynamics 365 Business Central features a variety of modules and built-in workflow tools you can use to automate tasks across sales, marketing, customer service, field service, and project service.

If the pre-built tools don’t fit exactly what you need, there’s no need to worry. Business Central also allows you to modify workflows to meet your needs. Use the customization tools to define additional fields and new objects in the system.


Savvy SMB Leader’s Buyers Guide

SST Addon

Dynamics 365 Business Central offers a complete SST addon approved by the Royal Malaysian Customs for the purposes of the SME subsidy.

  • ADS Local Tax (Starter) localization for Malaysia: ADS Malaysia Local Tax (Starter) add-on module is the foundation layer for Microsoft Dynamics 365 Business Central to handle Malaysia Sales and Service Tax (SST) which complies with The Royal Malaysian Customs Department [Jabatan Kastam Diraja Malaysia] (JKDM) list of requirements. (Learn more)
  • ADS Reporting (Starter) Localization for Malaysia: ADS Malaysia Local Reporting (Starter) add-on module is the tax reporting software for Microsoft Dynamics 365 Business Central to handle Malaysia Sales and Service Tax (SST) which complies with The Royal Malaysian Customs Department [Jabatan Kastam Diraja Malaysia] (JKDM) list of requirements. (Learn more)


The Dynamics 365 Business Central universal app is able to provide cloud, on-premises, and hybrid deployments of Business Central. That app is available for:

  • Windows 10 (desktop, tablet, and phone)
  • Android (tablet and phone)
  • iOS (tablet and phone)
business central deployment and availability

The full desktop mode is supported on computers running Windows 10.


Business Central, licensed by the assigned user, is available with Essentials or Premium levels of capabilities. You may license users either with an Essentials license or a Premium license, but not both. Provided capabilities are:

  • Essentials (USD $70)
  • Premium (USD $100)
  • Team Members (USD $8)

D365BC Essentials:

  • Financial Management
  • AI-Supported Forecasting
  • Customer Relationship Management
  • Project Management
  • Supply Chain Management
  • Warehouse and Inventory Management
  • E-Services
  • Human Resources (Not Available in Malaysia and other ASEAN countries)

D365BC Premium:

  • Everything in Essentials (Premium license include all modules existing in Essentials license)
  • Service Management
  • Manufacturing

Team Members:

  • Read anything within Business Central.
  • Update existing data and entries in Business Central, such as previously created customer, vendor, or item records. Entries are defined as specific accounting information that, may be updated, such as a due date on customer ledger entries.
  • Approve or reject tasks in all workflows assigned to that user, with the limit that approvals and rejections can only update data in records that Business Central Team Members can access.
  • Create, edit, and delete a sales or purchase quote.
  • Create, edit, and delete personal information.
  • Edit job timesheets for approval.
  • Use the Dynamics 365 Power Apps/Power Automate use rights provided with a Dynamics 365 license.
  • Business Central Team Members application module may be customized with a maximum of 15 additional tables (custom tables or standard Dataverse tables) available to the Business Central Team Members license per pre-approved application scenarios. This application module is defined as the Business Central application capabilities available to Business Central Team Members users as described above.

To learn more request a pricing quote or free demo from us today.

Epicor Prophet

What is Prophet 21?

epicor prophet 21 home screen for distribution companies

Epicor Prophet is a Cloud-Based ERP solution built for distributors that wish to innovate with insight, improve efficiency, and scale to drive growth in the digital age. Powered by Microsoft Azure, the most trusted, proven cloud platform for enterprise, Epicor Prophet 21 Cloud provides a lower total cost of ownership and a future-ready platform to meet your business needs today and well into the future.

Prophet 21 is featured rich application development to help smaller companies in the distribution industry to streamline and automate their processes and improve their productivity and efficiencies.


epicor prophet 21 order system

One of the key features Prophet has to offer is its API. API is a powerful web service tool that can help you easily integrate outside applications and connect your business to the systems that make your business unique. The API provides a full .NET stack that supports SOAP and REST for Internet connectivity.

It comes with CRM functionalities to allow you to access important customer information quickly and improving your customer service.

Despite that, the main features of Prophet 21 focused on Supply Chain Management such as Purchasing, inventory management, eCommerce, order management, service and maintenance, wireless warehouse management system, and more.

This makes Prophet 21 a great solution for smaller distribution companies that need to streamline and automate their processes.


The Prophet is designed to streamline the various distribution processes in today’s dynamic supply chain. It focuses to help organizations to grow their sales with tools that help them to build customer relationships.

It helps your employees to improve productivity and boost employee efficiency.

Because it is industry-specific it quickly shows you the important insights to improve margins with pricing optimization and inventory management.

Yet Prophet is one of the industry-leading solutions for distributors, The system allows you to design it to work the way you want it to work. It is a very flexible system for the most part.


Prophet 21 is available in the cloud and on-premises deployment.


Epicor doesn’t disclose pricing information. Prospective customers should contact Epicor for details.

Sage UBS

What is Sage UBS?

Sage UBS is one of the most popular accounting software in Malaysia. They offer business solutions that make it easier for their customers to manage their business processes resulting in lower operational costs and reduced risk, leading to a more profitable and sustainable business. The software helps you to manage your accounting, inventory, payroll, point of sales, service management with complete SST for small businesses.

SAGE UBS View Sales Invoice

(Picture was taken from official Sage UBS website.)


Sage UBS provides five separate modules that offer different capabilities for their customers to streamline their operations, resulting in lower costs and reduced risk:

  • Accounting & Billing
  • Inventory & Billing
  • Building Service Maintenance
  • Point of Sale
  • Payroll

Among these modules, you can find features like Inventory Management, Payroll Management, Fast Search, Profit & Loss Statement, Billing & Invoicing, MIS Reports, Purchase Management

Sage UBS software helps you in handling all kinds of inventory transactions and has instant updates and inventory status at your fingertips.


(Picture was taken from official Sage UBS website.)


One of the main benefits of Sage UBS solutions is they provide proper SST support. Reviewed by Tax Consultants and approved by the Royal Malaysian Customs for the purposes of the SME subsidy.

This software is simple to use and generates reports. You will be able to generate standard and user-defined financial reports and improve cash flow and asset management.

Because they provide more modules like that, you can grow your business and add more modules whenever you need to ensure you are using only those systems that your business needs.

But mostly Sage UBS is a software company that specializes in accounting software for small to enterprise-level businesses.


Sage UBS is a premise application, however, they also offer Sage Business Cloud which is accounting software for startups, micro, and small businesses looking to manage their finances and control cash flow.


Sage UBS has different pricing for each of their module.

  • UBS Accounting is starting from Standalone (1 User) RM1650.
  • UBS Inventory Stock Control is starting from Standalone (1 User) RM1850.
  • UBS Payroll is starting from (15 Employees) RM500.
  • UBS Building Service Maintenance (BSM) Software is starting from Standalone (1 User)
  • UBS Point of Sale Plus (POS Plus) is starting from Standalone (1 User)

These prices were not taken from the official Sage website and might not be true but they have been provided by an authorized Sage UBS software dealer in KL. Here is the source of Malaysia pricing. For accurate pricing please contact UBS or any of their vendors.


Savvy SMB Leader’s Buyers Guide

SAP Business One

What is SAP Business One

SAP Business One is a business management solution designed for small and medium-sized companies to manage their financial management, purchasing, sales, distribution, customer service management (CRM), inventory management, production, project management, and field service to help your business run better. This single application eliminates the need for a separate point of the solution and the complicated integration of several modules.

SAP Business One Dashboard best erp systems in malaysia

It streamlines key processes, helps you gain deeper visibility into your business, provides impactful insights into your business, and provides real-time information.


SAP Business One comes with 6 modules to help you manage different aspects of your business. Gain greater control over your company with SAP Business One, a business management software designed to grow with you. 

Here are the key modules:

  • Financial Management
  • Sales & Customer management
  • Inventory & Production Functionality
  • Purchasing
  • Business Intelligence
sap business sales analysis bi feature


SAP Business One solution is one of the leading solutions for companies that are searching for flexibility and functionality across all aspects of their business. They provide great customization to your solution to fit your needs.

It helps you to automate your end-to-end processes and increase your business productivity and do more with less.

It provides accurate real-time reporting and analytics so you can make smarter and more impactful decisions faster.

Another greater benefit for SMB in Malaysia is that SAP Business One offers complete operational visibility and control and helps steer business faster.

SAP Business One gives you access to enhanced visibility and better decision-making at a small business’s cost.

And lastly SAP Business One offers mobile access to your data so you can access critical data anytime, anywhere.


SAP Business One comes with an on-premises and cloud version as well as with mobile app to manage your business on the way.

SAP Business One can be also deployed on Microsoft leading Cloud infrastructure Microsoft Azure.


SAP doesn’t disclose pricing information. Prospective customers should contact SAP partners for details. However, Some third-party implementation consultants have estimated the cost of SAP Business One at $3,213 for professional users and $1,666 for limited users.

According to multiple sources, subscription licenses will typically run $94 per professional user, per month and $54 per limited user, per month.

A starter package for startup businesses also exists. According to third-party outlets, it’s $39 per user, per month for this package, which also requires a one-time fee of $1,357. (Source)


What is NetSuite

NetSuite is Enterprise Resource Planning (ERP) Software as a Service (SaaS) or Cloud ERP platform that enables companies to manage all key business processes in a single system such as manage inventory, track their financials, host e-commerce stores, and maintain customer relationship management (CRM) systems. This flexible platform can be applied to a range of business applications.

netsuite erp system malaysia


This single solution comes with many capabilities capable of running business operations efficiently.

NetSuite capabilities include:

  • Financial Management
  • Warehousing and Manufacturing
  • Order Management
  • Analytics and reporting
  • CRM


netsuite crm capabilities best erp software in malaysia

NetSuite systems have been built with flexibility in mind. It helps scale-up, spin-off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customization migrate seamlessly.

It provides native business intelligence with real-time analytics in the NetSuite user interface. This helps users quickly adapt and know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.

They provide rich features that fit across different industries as well as company sizes such as Manufacturing, Software, Wholesale Distribution, Professional Services, Nonprofits, and Retail/E-commerce companies


NetSuite is only available in the Cloud version.


NetSuite pricing starts at $499.00 per month. They do not have a free version. NetSuite does not offer a free trial. Pricing details provided by the vendor.

Acumatica General Business Edition

What is Acumatica

Acumatica was primarily designed as a Software-as-a-Service (SaaS) application or also know as a Cloud ERP system. Acumatica software is accounting software for large companies that do business in multiple countries, have from 50-1,000+ employees, and make large-scale purchases on a regular basis to help improve efficiency and better financial visibility. The general addition is for any business that requires standard features.



Acumatica General Business Module comes with:

  • Financial Management
  • CRM
  • Project Accounting
  • Reporting, Dashboards & BI



One of the most recognized benefits of Acumatica ERP software is its friendly pricing. Unlike classic Cloud ERP pricing, you are not paying for the number of users, as the pricing structure is based on resources rather than per-seat numbers.

Acumatica ERP system helps your business work more efficiently by streamlining your operation with a comprehensive accounting solution suitable for managing multiple companies, currencies, and branches.

And lastly moving from basic Accounting to Acumatica ERP software. Their user-friendly, intuitive, and flexible interface allows their users to quickly adapt to the new system and limit the adoption time to a minimum.


Acumatica ERP is Cloud ERP-based software, however, on-premises and hybrid solutions are available.


Epicor doesn’t disclose pricing information. Prospective customers should contact Epicor for details.

Final Words

Each ERP systems offer slightly different features, benefits, and pricing. However, what is most important for your company is to make sure your selected ERP software fits your needs.

It is not always about the features, integration, or customization, but the requirements you have.

And we know that selecting the right ERP system is not easy, so you can read our two guides:

We hope this helps you and you find the right ERP system that improves your business efficiencies, productivity, reduces costs and human errors.

Remember that ERP system is an investment in the future and you should consider every aspect that matters to your business.


Savvy SMB Leader’s Buyers Guide

In this article I will explain the value and the free promotion of migrating Dynamics to Dynamics 365 Business Central in Malaysia and Singapore and if you should consider it for your business.

Businesses are facing changes in the business environment, and to adapt, they must change their way how to do business to stay competitive and ensure business continuity.

Which includes your on-premises ERP system like Dynamics GP, NAV, SL, and AX that supports your core business operations and data to improve processes efficiency and decision-making ability.


And although Microsoft has invested a lot into Dynamics ERP and CRM systems to provide the best in class ERP software, as times and technologies are changing, Microsoft ERP and CRM systems have evolve into the Dynamics 365 applications.

So in this article, I want to discover with you if you should consider taking the free upgrade offer of your Dynamics GP, NAV, SL, and AX to Dynamics 365 Business Central.

This offer is made to ease the daunting project of ERP implementation to provide a smooth transition to the latest Dynamics 365 Business Central in Malaysia and Singapore.

Also don’t forget to download our guide to learn more about TCO of Business Central

Common Challenges with ERP On-Premise

the common challenges with ERP on premises and how migrating dynamics to dynamics 365 business central in malaysia and singapore helps

Running ERP systems on-premises can bring potential challenges to IT teams to keep the systems up and running 24/7 without disruption, which can require heavy IT resources from the organization to ensure your ERP system is running smoothly.

And that could be challenging for businesses to dedicate extra IT resources just to ensure the ERP system is running up and smoothly, especially in times like this when the business is slow.

And that is just part of the on-premises challenges your operation in Malaysia and Singapore might be facing, so let’s look at the common challenges on-premises ERP owners are facing:

  1. Data Security & Compliance: One of the biggest challenges your business is facing is to ensure your data are strongly secure against hackers and keep up with all-time changing business regulation and compliance such as GDPR.
  2. Large cap-ex costs: Like I already mentioned your cost of IT resources is higher due to keeping the datacenters in-house and therefore your business needs to have a dedicated IT team for your ERP system.
  3. Less flexible: The year 2020 brought many changes, challenges, and surprises and staying on-premises might restrain you from quickly changing the needs of your business, as doing updates or changes of your on-premises ERP systems needs the full attention of your IT team and often external experts.
  4. Potential Customization Issues: Your business is unique and it requires certain customization so you can run your business as you need, which can lead to reliability and software support issues.
  5. Required Dedicated IT Team: And of course, your dedicated IT team is necessary especially when your applications are customized to meet your organization’s unique requirements.

Of course, I am not saying that on-premise ERP systems are going away from us, but currently for most businesses running on-premise ERP systems can be very challenging and therefore Cloud ERP is increasing in popularity.

Free Guide Business Central Total Cost of Ownership

Fill out the form to understand Business Central Pricing

Learn more on how dynamics 365 business central provides end-to-end view of smb in malaysia and singapore. The erp and crm systems for malaysia and singapore from dynamics 365 and experts

Why Migrate to Dynamics 365 Business Central?

Discover the benefits of Migrating from Microsoft Dynamics to Microsoft Dynamics 365 Business Central from Agile Dynamics Solutions the leading Microsoft Dynamics 365 Partner in Malaysia and Singapore

Your Dynamics on-premises solution helped you run and grow your business. But in this time of digital transformation, a modern, cloud-based solution can help take your business to new heights.Business Central helps companies reduce long-term software costs, decrease dependency on IT, and optimize operations and customer experiences through predictive analytics, AI, and data visualizations. Take the next steps to learn how Business Central can help you:

  • Stay current on the latest Microsoft cloud-powered technology without the hassle and expense of upgrades, backups, and patches.
  • Reduce total cost of ownership and improve cashflow by transitioning to a predictable monthly operating expense. A modern user interface based on the Office tools you already know means less training time and faster return on investment.
  • Make better business decisions with advanced analytics. Access, model, and analyze data across multiple dimensions. Seamlessly sync data with Microsoft Power BI to create compelling dashboards and data visualizations.
  • Leverage your data to build apps specific to your business processes. Further, extend your Business Central solution using Microsoft Power Platform and the Common Data Service.
  • Gain peace of mind knowing your sensitive business data is stored in highly secure, state-of-the-art data centers owned and managed by Microsoft and a 99.9% uptime service-level agreement (SLA).
  • Improve remote access and empower employees wherever they need to work with powerful, secure desktop capabilities across Windows, iOS, and Android platforms.
  • Simplify common tasks with native Microsoft 365 integration. Set up customers or vendors, create quotes, process orders, and submit invoices without leaving your inbox. Easily export data in Excel and create outgoing documents directly in Word.
  • Utilize the power of AI for predictive inventory, sales forecasting, cash flow forecasting, and overdue payment predictors. Combine big data, predictive analytics, and the Internet of Things (IoT) to transform all information sources into more actionable intelligence.
  • Configure your systems with ease and connect third-party apps to Business Central using business add-ons from AppSource. Or work with your Business Central partner to build extensions for your specific needs.
  • Be ready for what’s next. Easily add and integrate other Dynamics 365 applications as your business needs change and integrate with other third-party apps.

And there are more benefits of transitioning into Cloud ERP the Dynamics 365 Business Central. Also you can learn more here on TCO of Business Central

Why Choose Cloud ERP with Dynamics 365 Business Central?

Learn the value and benefits why you should choose cloud erp with Dynamics 365 Business Central in Malaysia and Singapore from Agile Dynamics Solutions the leading dynamics 365 partner in malaysia and singapore

The advancements of cloud computing are enabling customers to make measurable business improvements that not only impact the experiences you can provide to your customers and your internal teams but also your bottom line.

Microsoft Dynamics 365 is providing customers with the next generation of ERP and CRM capabilities on a connected and trusted cloud platform to help you keep pace with the rapid rate of technology advancements The Microsoft cloud offers unprecedented business value and growth opportunities for your business.

Businesses in Malaysia and Singapore are lagging behind their enterprise counterparts when it comes to cloud adoption. With the new year (and new decade) fast underway, a recent Microsoft study showed that more than 96% of enterprises are using the cloud, compared to only 78% for SMBs.

And while the use of cloud-based productivity apps like Office 365 has steadily grown among these smaller companies, their continued reliance on legacy software in key business applications such as ERP or accounting is impeding them from competing effectively with today’s top players

Given this situation, moving to the cloud should be an obvious priority for business in Malaysia and Singapore, but many myths and misconceptions still exist regarding the benefits of cloud technology. Below are the ten most crucial and game-changing benefits that businesses have reported after investing in cloud solutions:

  1. Greater profit and ROI
  2. Lower costs and CapEx
  3. Unparalleled business flexibility
  4. Faster IT innovation
  5. Seamless, automatic software updates
  6. Cost-effective scalability
  7. Improved collaboration and productivity
  8. Seamless software integration
  9. Superior security and data protection
  10. Increased competitiveness

Customer Story – Weeks Roses

Weeks Roses improves visibility into inventory and orders with Dynamics 365 Business Central

Weeks Roses, a wholesale rose grower, migrated its systems from Dynamics NAV to Dynamics 365 Business Central to gain better visibility into their inventory and real-time access to information on mobile devices.

Business challenges:

  • Faced data visibility challenges are caused by multiple locations, disparate systems, and on-premises servers.
  • Outdated legacy systems led to business problems such as delayed invoices and sales orders versus inventory count discrepancies.
  • Needed better account inventory planning for annual orders that are placed six to nine months in advance, even though planning for crops happens a year or two in advance.

Business benefits of Dynamics 365 Business Central

Seamlessly integrate and update hundreds of thousands of sales orders, inventory lists, and shipping reports into Business Central.

Fast return on investment

By providing greater visibility, Business Central empowers Weeks Roses to reap the benefits only one-month post-migration – including streamlined processes, greater security, and more transparent operations. A cloud-based system allows employees to work remotely and securely access their data.

Read the full story here.

Additional Success Stories:

  • Read Farnam Street Financial’s full story here.
  • Read Super League Gaming’s full story here.
  • Read Wild & Wolf’s full story here.

Dynamics 365 Business Central Offer for Existing Customers

Dynamics GP, Dynamics NAV, or Dynamics SL on-premises customers with an active Enhancement Plan subscription can renew Enhancement Plan through CSP to reduce capital spending by spreading payments monthly instead of paying the annual lump sum. You will have your licensed users for Dynamics 365 Business Central (Cloud) when you are ready to migrate:

  • Pay for and license Dynamics 365 Business Central (Cloud) users on a monthly basis at the same total amount as your annual Enhancement Plan with a 60% discount on the Business Central Cloud users.
  • Allows for dual-use right and downgrade rights to your Dynamics GP, NAV, or SL on-premises version. You can continue to use your current on-premises application while you transition to your Dynamics 365 Business Central (Cloud) solution and get full Enhancement Plan benefits with the offer for your current on-premises application.
  • You need to license Dynamics 365 Business Central (Cloud) users at a minimum to the same price as your annual Enhancement Plan. 1-year subscription with a two-year auto-renewal option.

Learn More

To learn more about the current migration offer to Dynamics 365 Business Central you can contact us here to discuss further more how Agile Dynamics Solutions can help you to upgrade your current Dynamics GP, NAV, SL and AX.

Please note this offer is only for Dynamics customers, but if you are not current Microsoft Dynamics customers and you are interested in learning more, then please contact us today.

Additional Resources

Contact us for more information here or request your personalized online or offline demo.


Year by year Cloud ERP System benefits are more significant and Cloud ERP Softwares are getting better in improving business productivity, efficiency, and decrease cost and many Malaysian businesses have found out that.

Thanks to modern ERP systems we can have our data store in one place. Therefore, benefits like fast reporting, a total overview of an entire business, and quick insights at our fingertips enable us to make smarter and faster decisions and quickly adapt to always changing environments.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

15 Most Important Cloud ERP System Benefits for Malaysian SME’S 2
(Source: betanews)

So even thou the initial investment might seem high, thanks to the cloud technology it is becoming more affordable even for small-medium business in Malaysia and Singapore.

What is Cloud ERP?

15 Most Important Cloud ERP System Benefits for Malaysian SME’S 3

ERP stands for Enterprise resource systems to unified main business processes with tools like analytics, reporting, AI, and automation to improve productivity and efficiency and decrease the cost of the company. The Cloud version is implemented on providers’ cloud computing centers.

Cloud ERP is maintained by the provider and usually offers strong data security and the possibility to connect from anywhere.

Therefore, Cloud ERP is becoming a convenient and modern way of how companies running their business in a more flexible environment.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems.

15 Cloud ERP Benefits

Let’s discover the top 5 benefits that ERP cloud can offer to Malaysian businesses, to stay competitive against organizations that already have implemented cloud ERP and benefit from the modern Cloud ERP software.

1. Fast Adaptability and Scalability

cloud erp benefits is Fast Adaptability and Scalability

Running your business is one thing but what do you do when the market changes or when you start growing and your basic software just cannot keep up anymore?

The first great benefit of ERP cloud is the adaptability and scalability for your business when is needed.

Because nowadays the market is changing so fast that having a flexible solution is a must for businesses to quickly adapt and continue to do the business.

Also, the same thing, when business is growing, more people are coming and the company needs to evolve, but a non-scalable system would be holding back your organization.

Unfortunately, ERP on-premise is very limited to quickly adapt or scale when is needed which puts your company at great risk.


Because the markets are changing fast. Therefore, the business should be always ready to respond to the changes and not be hold back.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

2. Better Data Management and Analyzation

better data management and analyzation is the next of the cloud erp benefits

We have entered a digital age where data are the biggest asset company has, but what for have the asset if you cannot use it?

Every day your organization is generating a tremendous amount of valuable information for you to make better decisions.

But it can be quite challenging to collect and analyze all the data and create impactful insights to be able to make the smarter decision.

That is why the next big cloud ERP benefit for Malaysian businesses is the opportunity to connect all disconnected business processes and store the data in one place.

Also, Cloud ERP systems such as Dynamics 365 have integrated artificial intelligence to quickly analyze these data and get insights in real-time to create forecasting and decide faster and smarter.

Yet, not many Malaysian businesses have started using technologies like:

  • Cloud technology
  • Artificial intelligence
  • Automation

These technologies are included within the modern cloud ERP systems so you can unify your business and get the information you need quickly and easily.

3. Increase Productivity & Efficiency for Your Entire Business

3. Increase Productivity & Efficiency for Your Entire Business is the next cloud erp benefits

Running a business can be overwhelming in Malaysia and Singapore, especially with new laws coming and old one changing and top of that prices are constantly increasing.

Therefore, to make sure you are still making a profit you need to maximize your efficiency and productivity of your workers and your entire business.

The 3rd benefit of a cloud ERP system for Malaysian and Singaporean SMB and SME’s is increasing your productivity & efficiency for your business by automating repetitive time-consuming task and effective collaboration integration tools like:

  • Relationship Insights
  • Out of the box reporting and easy customize reporting
  • Flow and automation task
  • Responsive on all devices

And many more essential tools are included within cloud ERP software for your Malaysian and Singaporean business to increase your productivity and efficiency.

Your business has many tasks that can be automated and therefore ease the time of your employees to focus on more productive and important tasks.

And that is just one of the ways how you can increase your productivity and decrease the cost

4. Strong Data Security

strong data security is one of the cloud erp benefits

Many Malaysian business owners and managers are using the old excuse “the only reason why we do not use the cloud is due to the poor data security” but this no longer valid.

In a recent study by ComScore, over 40% of small businesses were worried about data security before moving to the cloud. After making the switch, 94% of businesses reported security benefits they had been unable to achieve with their previous on-premises resources. (Adynamics)

Choosing a reputation ERP cloud provider you not only get all the productivity tools to enhance your business but also their security system.

Many of the businesses in Malaysia do not invest in cybersecurity and yet they think having ERP on-premise the only way to protect your data but unfortunately that is not true.

According to Sanjay Bavisi, Malaysian companies are vulnerable to hacking, with the smallest company incurring a minimum cost of US$50,000 (RM209,500) to recover from a single cyber-attack, while larger ones can face up to millions of dollars.

On the other side if you choose modern ERP cloud software’s from a trustworthy provider like for example Microsoft, then your Malaysian SMB business will benefit from strong data security against hackers. Microsoft invests $1 BN every year for their and their customer’s data protection.

Therefore, choosing a Cloud ERP provider is important so your data are safe and you can benefit from strong data security for your Malaysian business.

5. Decrease Your Operational Cost

15 Most Important Cloud ERP System Benefits for Malaysian SME’S 4

Lowering your operational costs means higher profits for your business while keeping your current resources.

With ERP software, you empower your employees to do more in less time. Therefore, increase productivity like I already mentioned.

Modern ERP software provides accuracy and automation that together reduce operational and organizational costs without cutting corners.

Thanks to the ERP systems organization can improve the management of their operations while empowering users with the information they need to make decisions faster and more informative.

As such, the ERP software can help improve in many ways like:

  • Invoicing.
  • Accuracy
  • Inventory control.
  • Automize and standardize operational processes
  • Control your supply chain.

That is why is so important to choose the correct ERP solution which fits your business needs. Therefore, it is better to ask qualified experts for advice to get to know what a modern ERP system can do for your business and what it actually should be able to do.

Otherwise later you might regret your choice of ERP software.

6. Greater profit and ROI

cloud erp software reasons Greater profit and ROI

Simply put, companies that move to the cloud make more money. And not by a small percentage, either. SMBs that invest in the cloud report up to 25% growth in revenue and up to 2x the profits over those who don’t. Embracing the cloud is simply a better path to faster growth.

When asked to select areas where ERP produced ROI, the top three answers were reduced IT costs (40%), reduced inventory levels (38%) and reduced cycle time (35%).

Additionally, cloud deployments provide a greater return on investment (ROI) than traditional on-premises software projects, especially in ERP and CRM. For example, Nucleus Research determined that companies that use Microsoft Dynamics 365 see a return of $16.97 for every $1 spent. That’s well above the average for on-premise ERP and CRM applications.

The ROI for a cloud-based ERP system heavily outweighs what a cluster of non-integrated, lacking software offers. Not to mention, the returns are far better on a cloud-base than an on-premise ERP software. With the right ERP system, businesses are able to properly track and measure all of the various benefits of a proper ERP system to see their returns grow continually.

7. Lower costs and CapEx

cloud erp software-reasons Lower costs and CapEx

Another reason why choosing Cloud ERP is better rather than on-premises ERP solution is that it has lower costs and CapEx. According to Ultra Consultants one of the top goals for Cloud ERP implementation is achieving cost savings. (46%)

Cloud subscription models eliminate up-front capital expenditures (CapEx) like the high cost of hardware and software licenses for projects like ERP software implementations. This significantly reduce the IT resources that are needed for on-premises solutions as this is handled by the cloud ERP vendor.

They also eliminate server and infrastructure setup, update, and maintenance fees—not to mention the resources saved on software upgrades, energy costs, and underutilized computing resources.

On top of that disaster recovery is also provided by vendors that can ensure business continuity in events like system failure or hackers attack. This enables business to rather focus on running their business than on maintaining their software.

Therefore, Cloud ERP are preferred choice for SMB’s due to up-front cost is lower and lower IT requirements for a business.

8. Unparalleled business flexibility

cloud erp software reasons Unparalleled business flexibility

Cloud software allows small businesses to remain always-on regardless of location. In today’s mobile and cloud-first world, the ability to be productive on any phone, tablet, or laptop provides the flexibility required to quickly adapt to changing information and business needs. This means more agile operations and happier customers.

The fast-moving digital work pushing companies to be able to quickly adapt and evolve to disruptive business processes and changing businesses environments. This is the key to business success and survival.

And that is when Cloud ERP systems brings unmatched business flexibility to their core business processes. Whether the company is growing or facing changes or challenges their system can easily and quickly adapt with the company.

This allowing organizations to shift their business models if necessarily faster than ever or simply adding or removing systems when they are no needed. Like this companies always ensure that they have only applications they need without wasting money on things they do not use anymore.

Also Cloud ERP provides great capabilities of Mobile ERP that allows works to access, update and change data in real-time on the go whether they are on the internet or not. Such feature allows employees to approving purchase requests, signing contracts, and viewing inventory level which results in boosting productivity and business efficiencies.

9. Faster IT innovation

cloud erp software reasons faster IT innovation

The hassle and cost of routine IT maintenance tasks can be effectively offloaded to the cloud, enabling IT resources to focus on more strategic tasks like addressing problems, improving user experiences, fostering user adoption and best practices, and getting more value out of systems and processes.

Also cloud ERP systems provide better connection as they work on modular base which enable your teams to improve productivity across their business with an integrated application platform that combines reporting and analytics, applications to customize your solution, and automation tools to automate workflows, improve business productivity, and analyze data for insights.

Often Cloud ERP is one destination for business users to discover, trial, and acquire line-of-business SaaS apps.

10. Seamless, automatic software updates

cloud erp software reasons Seamless, automatic software updates

With cloud computing, all software updates are handled automatically, so critical systems always have the latest functionality and security features. This effectively ensures that all the benefits of a vendor’s ongoing R&D investments are transferred to their customer’s business, without that business having to dedicate any time or additional resources.

SaaS applications are continuously updated by their vendors to enable their customers to use the latest tools and supporting their businesses with a single up-to-date software version to deliver on a key promise of cloud software as a service.

Although often wee some concerns from businesses if the new updated version is stable without causing any discrepancies. To avoid such problems Cloud ERP vendors like Microsoft offer programs for early validation during the development cycled Release Validation Program.

Not only that Microsoft also offers businesses to choose how often they want to update their system. As you can see in the picture their Cloud ERP system is updated 8 times each year with twice a year are major updates.

8 updates delivered per year

11. Cost-effective scalability

cloud erp software reasons Cost effective scalability

SMBs need increased flexibility to grow and scale without hassle. With the cloud, as an SMB adds users, generates more transactions, or adds more data, services dynamically scale to manage the workload. This eliminates the need to pay for more hardware or maintenance to support business growth.

As a bonus, SMBs only use the energy they need for their cloud apps. Since servers aren’t running idle waiting to be utilized, operations become more energy-efficient, reducing the carbon footprint of the business.

Cloud ERP systems such as Dynamics 365 ERP and CRM applications are hosted on Microsoft Cloud Azure that has enormous potential to scale businesses by eliminating concern for how infrastructure is being hosted or maintained.

This enables users to focus on implementing enterprise resource ERP and CRM strategies that grow their businesses with solutions that can be used at the office or on-the-go via mobile and according to experts Microsoft Dynamics 365 is key to worry-free scalability.

12. Improved collaboration and productivity

cloud erp software reasons Improved collaboration and productivity

Digital, cloud-based workspaces offer the opportunity to collaborate more effectively and remove data silos to enable greater employee productivity. Additionally, cloud-based office productivity suites and all-in-one business management solutions possess integration capabilities that simply can’t be matched by on-premises software.

Cloud computing also allows teams to be productive, regardless of their location. This enables businesses to offer flexible working arrangements that create a healthier work/life balance and happier employees without sacrificing productivity.

13. Seamless software integration

cloud erp software reasons Seamless software integration

Cloud applications are typically compatible with Application Programming Interfaces (APIs) that simplify integration, while automation tools like Microsoft Flow facilitate stitching them together without any custom code. Data and systems can be connected like never before, resulting in new levels of speed and efficiency.

Cloud ERP software can provide your business with the flexibility to adapt and change as it grows by enabling seamless data integration to remove redundant and repetitive tasks and allow employees to focus on more important tasks.

Seamless software integrations bring you many benefits such as cost savings, increase productivity, reduce human-errors, and many others.

14. Superior security and data protection

cloud erp software reasons Superior security and data protection

Small businesses are the most common victims of security breaches. In a recent study by ComScore, over 40% of small businesses were worried about data security before moving to the cloud. After making the switch, 94% of businesses reported security benefits they had been unable to achieve with their previous on-premises resources.

Furthermore, physical hardware protection has always been a challenge for SMBs. Laptops get lost or stolen all the time. In addition to the replacement costs, there is an even greater cost of losing important or sensitive data. When storing and backing up data in the cloud, however, data is available and protected regardless of what happens to personal devices.

For example:

Business Central Online uses Azure Active Directory (Azure AD) as the authentication method, which is automatically set up and managed for you.

Data belonging to a single tenant is stored in an isolated database and is never mixed with data from other tenants. This ensures complete isolation of data in day-to-day use as well as in backup-restore scenarios. Furthermore, Business Central Online uses encryption to help protect tenant data:

  • Data is encrypted at-rest by using Transparent Data Encryption (TDE) and backup encryption.
  • Data backups are always encrypted.
  • All network traffic inside the service is encrypted by using industry-standard encryption protocols.

15. Increased competitiveness

cloud erp software reasons increased competitiveness

Moving to the cloud gives SMBs access to enterprise-class technologies that were previously only available to the industry’s top players. With the cloud, any business can run on the exact same systems used by the largest, most sophisticated companies in the world, enabling them to innovate and act faster than competitors that manage on-premises legacy systems.

Should You Invest in Cloud ERP or Not?

ERP (enterprise resource planning) software is a great asset for a company to maximize the current resources and decrease the cost. It is becoming a must in the digital economy to have systems that help your employees with tasks, collaboration, and flexibility and connect your data. The Malaysian government had acknowledged the importance of ERP systems and offer many incentives for SMBs & SMEs to invest in ERP systems.

Therefore, yes you should invest in a modern cloud ERP software so you can adapt to environmental changes, scale your business and stay competitive.

The initial investment cost of your ERP software is a concern for many companies when they seek to implement an integrated operating system.

However, the price not should be the only concern as the right ERP software is an investment that can increase profit and reduce the cost of your running business in Malaysia.

Therefore, several factors should be considered while choosing your ERP system and vendor.

Many Malaysian businesses understood the benefits which ERP software brings and seen the productivity improvements within their staff once they implement it.


In conclusion, with cloud software now available that is purpose-built for SMBs to run their sales, marketing, service, accounting, operations, supply chain, and project management activities—all from a single, connected solution infused with AI and advanced analytics—there’s never been a better time for small and medium-sized businesses to make the move to the cloud.



A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

Related Resources:

Infographic ERP On Cloud vs On-Premise

15 Most Important Cloud ERP System Benefits for Malaysian SME’S 5

Are you curious about the state of Cloud ERP in 2021? Then look no further.

We’ve curated, vetted, and categorized a list of up-to-date stats below.

DOWNLOAD EBOOK: The Savvy Leader’s Guide to Real-Time Insights

Click to jump to a category, or keep reading for our top Cloud ERP statistics.

Cloud ERP Statistics in 2021 6

Need help?

Get help from Dynamics 365 Experts to help you choose the right Cloud ERP system for your business.

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Top Cloud ERP statistics in 2021

  1. By 2021, spending on cloud services and cloud-enabling IT will more than double to over $530 billion. (Adynamics)
  2. In a survey of IT decision-makers, 53% said Cloud ERP was an investment priority, in addition to CRM. (ComputerWeekly)
  3. 89% of CIOs will accelerate public cloud investments. (Microsoft)
  4. An international survey of ERP users indicated 64% of companies using SaaS, 21% using cloud ERP and only 15% using on-premises. (HubSpot)
  5. An on-premise solution is generally more expensive by about 30% than cloud technology. (Finance Online)
  6. Around 22% of businesses with existing on-premise ERP are looking for IaaS or managed hosting. (Finance Online)
  7. CIO’s listed predictive analytics and deep learning as the most critical ERP technologies to gain a competitive advantage. (Acumatica)
  8. Businesses now allot 30% of their IT budgets into cloud solutions with PaaS (21%), IaaS (30%), and SaaS (48%) among the top expenditures.
  9. 50% of companies are soon acquiring, upgrading, or planning to update ERP or Cloud ERP systems soon. (TEC)
  10. As a bonus, SMBs only use the energy they need for their cloud apps. Since servers aren’t running idle waiting to be utilized, operations become more energy-efficient, reducing the carbon footprint of the business. (Adynamics)

Overwhelmed by the amount of statistics and data? Download our free ebook on data intelligence and how to transfom it into insights.

cloud erp statistics of allotment

Small Business Cloud ERP statistics 2021

  1. 84% of growing businesses feel that mobile technology has positively affected their company’s productivity. Therefore, Cloud with Mobile access is essential to run a business. (Adynamics)
  2. In a survey of small businesses with 50–99 employees, 57.5% strongly agreed on investing in cloud and hosted solutions. (IDC)
  3. Small businesses with ERP systems can make decisions with 36% less time than they did without the solution.
  4. 65% of small businesses are taking advantage of ERP consultation services.
  5. The vast majority of SaaS ERP adoptions to date have occurred in small to midsize companies and subsidiaries of larger enterprises. (Accenture)
  6. 96% of emerging businesses that excel in their respective industry rely on some form of ERP solution.
  7. In a survey of small businesses with 50–99 employees, 57.5% strongly agreed on investing in cloud and hosted solutions. (IDC)

The Savvy Leader’s Guide to Real-Time Insights

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Small-Medium Business Cloud ERP statistics

  1. SMBs that invest in the cloud report up to 25% growth in revenue and up to 2x the profits over those who don’t. (Adynamics)
  2. Respondents from the SMB market noted that it takes about 11 months to fully realize the benefits of ERP. 
  3. In a recent study by ComScore, over 40% of small businesses were worried about data security before moving to the cloud. After making the switch, 94% of businesses reported security benefits they had been unable to achieve with their previous on-premises resources. (Adynamics)
  4. SMBs choose ERP systems over standalone platforms because (1) it helps standardize back-office operations by 77%; (2) minimizes overall operation expenses by 11%; and (3) provides real-time visibility into various data and insights by 48%.
  5. Nucleus Research determined that companies that use Microsoft Dynamics 365 see a return of $16.97 for every $1 spent. That’s well above the average for on-premise ERP and CRM applications. (Adynamics)
  6. 87% of SMBs already use at least one cloud infrastructure solution. (Adynamics)
  7. 92% of SMBs are now using at least one cloud business solution. (Adynamics)

Large Business (enterprise) Cloud ERP statistics

  1. 60% of enterprises now implementing an organization-wide digital platform strategy. (Adynamics)

Cloud ERP Benefits statistics

  1. 93% experienced an increase in productivity outside of the office because of cloud technology. (Adynamics)
  2. Companies that had very successful ERP implementations noted internal organizational elements like support from management, good change management programs and due diligence as primary reasons for success. (HubSpot)
  3. Disaster recovery is much fast and easier with multi-cloud, says 40% of businesses.
  4. ERP improves 95% of businesses who implement it. (Linchpinseo)
  5. ERP implementation led to business process improvement for 95% of businesses. (HubSpot)
  6. The top three benefits businesses said they gained from an ERP system are reduced process time, increased collaboration, and a centralized data system. (TEC)
  7. ERP improves processes in 95% of the businesses that implement it. (Linchpinseo)
  8. After ERP implementation, 49% of companies said they improved all business processes. Only 5% of business said they did not improve business processes. (HubSpot)
  9. The top three business goals cited for Cloud ERP implementation are achieving cost savings (46%), improving performance metrics (46%) and improved efficiencies in business transactions (40%). (Ultra Consultants)
  10. When asked to select areas where ERP produced ROI, the top three answers were reduced IT costs (40%), reduced inventory levels (38%) and reduced cycle time (35%). (HubSpot)

Cloud ERP Challenges statistics

  1. Most implementations cost three to four times what was initially budgeted. (TEC)
  2. Implementation can take 30% longer than anticipated. (TEC)
  3. The biggest challenge for most enterprises is organizational change management. (Datixinc)
  4. Similarly, half of ERP implementations fail at first try. (Finance Online)
  5. System modifications needed to improve usability can cause overspending 65% of the time. (TEC)
  6. ERP implementation causes operational disruption in 66% of businesses. (Linchpinseo)
  7. Moreover, 64% of ERP projects will spend more than the allotted budget. It also reflects the fact that 27% of projects are over budget.
Cloud ERP statistics in 2020 - erp projects going over budget

Manufacturing Cloud ERP statistics 2021

  1. Manufacturing companies are the No. 1 user of ERP software. (TEC)
  2. Manufacturers represented the largest portion at 47% of companies looking to purchase ERP software, followed by a distribution (18%) and services (12%). (Select Hub)
  3. Cloud deployments account for 44% of all implementation for survey respondents in manufacturing and distribution. (HubSpot)
  4. 67% of manufacturers and distributors described their implementations as successful or very successful. (Ultra Consultant)
  5. Revenue growth occurred for ERP in all areas in 2019, with strong growth for administrative ERP with financial management software (FMS) growth at 7% and human capital management (HCM) growth at 10%. (Gartner)

How to Choose the Right Cloud ERP Software in 2021?

Choosing your Cloud ERP system can be a complicated process and with so many options in Malaysia and Singapore today, selecting the right Cloud ERP system can be an overwhelming task.

Also deploying an enterprise resource planning (ERP) system is expensive to plan for businesses, but with the latest cloud technologies, the ERP systems are becoming more accessible for small and small-medium size businesses.

But as I mentioned, the selection process of your Cloud ERP system such as Dynamics 365, can be complicated process as to just mentioned a few steps you must take are:

  1. Conduct a process review and analysis
  2. Evaluate the technical fit
  3. Understand the total cost of ownership. Check out our article about TCO for Dynamics 365

So therefore to help organizations successfully implement a Cloud ERP system, you can connect with our Dynamics 365 experts and they will provide professional help and asses your company needs to help you choose the right ERP and CRM systems for your business.

Agile Dynamics Solutions is the leading Microsoft Dynamics 365 expert in Malaysia & Singapore to help you choose, implement, and run your Dynamics 365 ERP and CRM systems. Contact us for more information or request your free demo from us.

Related Resources:

Learn how Cloud ERP connects operations in Malaysia and deliver businesses Cloud ERP software which connects operations seamlessly without silos.

Connecting your operations is essential to high productivity and efficiency of your operations. Therefore, many organizations spend a tremendous amount of money on integrated tools.

That is why tools like Cloud ERP are essential for organizations to have 360 overviews of the entire business.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

Because data are the biggest asset organizations have and being able to effectively utilized data, companies need smart ERP systems with tools like automation, AI and machine learning to become competitive locally and globally.


Cloud ERP is Software as a Service Enterprise (SaaS) Resource Planning platform run on provider servers rather than on-premises which allows users to connect to software applications via the internet from anywhere. Also, Cloud ERP eliminates IT resources and maintenance as Cloud ERP is maintained in remote data centers by the vendor.

That is one of the greatest benefits of Cloud ERP as it does not require direct maintenance of a server or the application itself and cloud ERP providers take care of it.

This also eliminates the heavy IT resource usage as you do not need to do regular updates of server and maintenance as all these are done by the provider.

Therefore, Cloud ERP is more affordable and convenient for businesses as they can focus on running the business and not having a headache whenever something goes wrong.

It is important to select the right Cloud ERP vendor to assure that your data are safe like for example, Microsoft spends $1 BN every year on Cloud data security.

That is why many Malaysian businesses rather prefer Cloud ERP as it also comes with strong data security provided by the vendor.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems..

5 Ways Cloud ERP Connects Operations

An unified system is important for your business to maximize your productivity and efficiency of your business.

Many Malaysian business owners currently having a problem with disconnected processes and data and they must pull the data from multiple legacy systems to generate reports.

This takes a lot of time for their employees and instead of focusing on running the business they spend a big part of their time generating reports.

That is why having unified business data and processes can save a tremendous amount of time for your employees so they can focus on running the business more efficiently.

 Let’s discuss the 5 top ways how Cloud ERP software connects operations and therefore increases productivity and decreases costs.

1. Replace disconnected legacy systems

Cloud ERP connects operations by Replace disconnected legacy systems

The first smart way of how Cloud ERP improves your operation is that it replaces disconnected legacy systems your employees are using.

And even thou some legacy systems are having already integrations still a manual time-consuming work is required to make it work.

Therefore, by switching from legacy systems to unified and modern ERP software your operations have tools in one place and do not require any further integrations and manual work.

So, your employees can focus on using one software with one interface. This part is especially important for recruits as learning how to use one software is much easier.

That is why your entire operations will benefit from using one software for their work. No disconnection and silos.

Because your employees should focus on their works and not the system. The system should enhance their productivity and efficiency to deliver the work faster and smarter.

In addition to that, your business will benefit when it is growing as cloud ERP systems are scalable and adaptable to business needs.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

2. Collaboration tools within modern Cloud ERP software

Cloud ERP connects operations by Collaboration tools within modern Cloud ERP software

Collaboration is important among your peers but if each department using a different tool to work then sharing the data and collaborate with others is difficult.

Another smart way how unified Cloud ERP system increase operations is by uniting your employees with software.

I mean everybody goes through when one needs to requested data from another department. Usually, this takes a tremendous amount of time to get the data you need.

Therefore, your work is slowdown or event stopped by waiting for the department to send you what you need.

But with collaboration tools within Cloud ERP software is rather an easy thing to do, as most of the employees are communicating via the same channel, and sharing information is also very easy.

This makes it super easy to work together and collaborate with other departments to get things faster and more efficiently.

That is why collaboration tools are essential for business productivity and the entire operations.

Collaboration tools are a smart way of how Cloud ERP increase operations productivity and also decrease costs as no need to subscribe to more software’s.

3. Brings all data across departments in one place

Cloud ERP connects operations by bringing all data across departments in one place

The next smart way of how ERP Cloud increases productivity is by bringing all the data across your departments in one place.

Data from Customer service, Finance, Marketing, Sales, Human resource, supply chain, etc. are in one place, and that it makes super easy to generate reports, get a quick overview of the entire business.

With data right at your fingertips with an opportunity to connect on any device from anywhere, you and your employees are empowered to work remotely and more flexible.

As I have mentioned already, data are the biggest asset company have and unified cloud ERP systems make it simple to use them and make faster, smarter, and more informed decisions.

Therefore, your business can make more impactful decisions which rather leads to the expansion of your business.

Data hide opportunities to quickly discover new trends and threats and act upon them in a more informative way.

4. Gives a comprehensive overview of each department

Cloud ERP connects operations by giving a comprehensive overview of each department

Running a business without data, statistics and insights is hard to make an informative and quick decision, find new trends and quickly adapt.

Data are essential for every business and business owner and management needs to use it in the most timely and efficient manner and get end-to-end view of your business.

This is especially important for higher management that is overseeing more than one department and to be effective you need to have information that is easy to work with.

With Cloud ERP software you can quickly oversee all your departments and generate reports when you needed.

Like this, it makes easy to lead your departments in the right direction without the long process of collecting and analyzing data to get important insights.

Therefore, it is important to have your information in the real-time, so you are always up to date on what is happening with the business and with your departments.

5. Cloud ERP removes silos between departments

Cloud ERP connects opperations by removing silos between departments

The business has multiple departments that should be working together as all of them having the same goals, but silos between them it make it difficult to cooperate.

Nowadays prospects and customers expect a seamless and united experience across all your departments whether they are talking to sales, marketing, customer service, or finance.

Therefore, having silos between your departments make it difficult in proper communication with your customers and prospects.

And not only that but as I have mentioned, also among your peers. If you want to have a productive business, your data needs to flow seamlessly across departments into one place, where tools like AI and analytics can quickly create insights for you.

All of this is important.

And that is another smart way how Cloud ERP connects your operations by removing the silos so you can effectively communicate with your customers, prospects, and employees.

Like this, it makes it easier to operate the business when you or your peers do not need to dig out the information from different sources.

Do You Need Connected Operations?

By 2021, spending on cloud services and cloud-enabling IT will more than double to over $530 billion. (Adynamics)

Operating business, making the right decisions, training your employees, and thousands of other things need to be done, and with connected business operations, everything is easier and faster. Disconnected and systems are no longer effective, and businesses need to have the right tools to effectively operate. That is why businesses need to have connected operations.

Having one unified tool like Cloud ERP is a great asset for organizations to lead in the right direction and make decisions quickly and that what is crucial in this modern fast-pacing world.

Management and business owners cannot effort to make mistakes with try an error but minimize them by analyzing information.

The world is evolving fast and businesses need to adapt quickly to stay competitive.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

Related Resources:

Are you learning about the ERP system? Our ERP guide will teach you what is ERP system and why you need it. Also, you learn how ERP system works, why businesses are implementing ERP systems, and more. Keep reading.

ERP systems are one of those pivotal, game-changing facets of running a digital business that nearly every business needs to not only know about it but implement successfully for their own business to quickly adapt to the new normal and maximize resources and assets of the company.

Download Now: Modular ERP: The Key to Corporate Agility [Free Microsoft Ebook]

But what does it all mean, and how does it all come together to deliver the kind of results that matter to your bottom line and entire business? Better yet, how can you centralize, automate, empower, and save costs so that your business runs more efficiently? Let’s take a closer look:

What is ERP System?

ERP is an acronym that stands for Enterprise Resource Planning applications. It is a business process management software that integrates the management of main business processes:

  • Financials
  • Supply Chain
  • Reporting
  • Manufacturing
  • Human Resources
  • Project Management
  • Sales

Often these business processes are connected in real-time to help a business get accurate and current information about their business.

Typically, ERP systems provide modules or a suite of integrated applications that an organization can use to collect, store, manage, and analyze data from many business actives to get a single source of truth.

Do you want to bring something with you and read on our convinience? Microsoft has prepared an ebook for you to download for free and learn more about ERP system. Download now ERP System ebook for free.

Why is ERP Software Important?

As more businesses are moving towards digitalization ERP system plays a vital role to help businesses with their data management and successfully digitalize their business operations.

ERP helps with removing disconnected systems with information siloes which leads to poor and inaccurate reporting that can result in inaccurate business decisions, Also ERP provides better options around scalability and mobility to remove the limitation of business growth.

Because businesses are wasting too much time dealing with multiple systems that can’t talk to each other. According to Forbes, most workers toggle between apps up to 10 times every hour, which means that companies are losing up to 32 days of productive work per employee every year.

Data has become the new currency, and organizations create and have access to more of it, and faster than ever before. The challenge is how to transform it into intelligence that generates action and drive outcomes.

Why businesses implement ERP systems graph. Reasons for Implementing ERP system in Malaysia and Singapore


Enterprise Resource Planning systems will allow organizations to adopt business apps to streamline their business processes, automate repetitive tasks, increase collaboration, reduce costs and with real-time business intelligence analytics business leaders can transform data into intelligence and make informed decisions faster. This will help proactively guide employees & customers to generate optimal outcomes.

ERP applications are important to be embraced since the beginning when growing businesses have outgrown existing accounting software to quickly help adapt to business growing demands such as connecting their business and make smarter decisions.

Also, modern ERP systems allowing organizations to get up and running faster, along with the requirement to expand the solution as their needs grow.

Challenges that ERP System Removes

Companies are facing numerous challenges that can be holding them back and to tackle some of the challenges, businesses have moved their data into the ERP system to solve them.

Businesses can often outgrow their basic accounting software or legacy ERP systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Organizations also feel pain around scalability, mobility, and cloud.

Take a minute to identify if your existing systems have what it takes to make the most of new opportunities. 

Here are signs that your current solutions will not be ready to handle additional growth.

  • Systems are disconnected and information is siloed
  • Duplicate data entry into multiple systems is a daily routine
  • Accounting occurs in Excel, not your financial system
  • Reporting is complicated and provides insufficient information
  • Lack of secure workflows and audit trails increase risk
  • Inability to handle increased inventory and transactions

These are common challenges that can be solved by unified ERP systems.

Stats from Nucleus Research identify top reasons why SMBs adopt a new business management solution and these maps very well with the pain points that we gathered from our customer research. (Source)

Modular ERP: The Key to Corporate Agility

Download Now for Free

Modular ERP The Key to Corporate Agility ERP ebook

9 Key Features of ERP System

While there’s no all-up solution software for every business process that can bring the exact features your business might need there are definitely plenty of options you can choose from.

And ERP technology is getting better and better at bringing all your business processes together to improve collaboration, help your company make data-driven decisions, and advance business productivity.

Enterprise resources planning systems are among the most comprehensive solution for businesses to manage their daily operation tasks effectively and efficiently to minimize human errors, increase productivity, increase profit, and reduce costs.

And to allow such possibilities, modern ERP systems provides a set of powerful features and that makes ERP system an ideal solution for any business that wants modernize their operation.

ERP system key features and how it centralize your business. Leading ERP and CRM system in Malaysia and Singapore

So, let’s discover the key ERP features your business should evaluate when searching for an ERP system in Malaysia and Singapore.

  • Integration with CRM and Other Business Apps
  • Business Intelligence Analytics
  • Automation and workflows
  • Reporting
  • Financial Management
  • Accounting
  • Supply Chain Management
  • Human Resources
  • Manufacturing

Of course, your business may not use all of these features therefore customizable and comprehensive ERP system is very important to match your business needs especially for those that have outgrown their entry-level accounting solutions and searching for a business management solution that can connect core business activities such as Sale, Finance, Project Management, Operations, Supply Chain and with accurate reporting and analytics.

Also, ERP modules-based technology is becoming very popular in Malaysia and Singapore as it allows businesses to customize their ERP solutions based on their needs and business size.

ERP System Benefits

While implementing Enterprise Resource Systems is a complicated and disrupting project for companies to undertake it provides many advantages that can boost business earnings and get up to 2x the profit.

 As research suggests ERP improves 95% of businesses that implement it and ERP implementation led to business process improvement for 95% of businesses. (Source)

Therefore, for many organizations, ERP systems are on top of the list when deciding what business solutions, they should invest in.

Because whether you are a small or large company there are not many solutions that can provide great benefits like ERP can do.

Organizations that have an integrated ERP solution are maimizing their ROI and they are seeing reduction vs improvment


So, let’s look at some of the most profound ERP Systems benefits that businesses can benefit from when the ERP system is implemented:

  • Reduce process time
  • Increase collaboration
  • Centralize data system
  • Cost savings
  • Improve performance metrics
  • Improve efficiencies
  • Reduce IT costs
  • Reduce inventory levels
  • Reduce cycle time

These are the ERP benefits that are important for businesses when implementing an ERP system and as everything is becoming digitalize and automated, more and more opportunities ERP systems bring to improve company outcomes, increase profit and reduce costs.

Read more on ERP Benefits for Malaysian and Singaporean SMB.

Who Can Benefit from ERP System?

Can your company benefit from using an ERP system or are there only a few selected companies that can use ERP systems?

We believe that each business is different and unique and that is why it is important to look at business individually and understand the business needs and requirements the company has to provide a greater response to these questions.

And while the short answer is every organization can highly benefit from using ERP software there are also important aspects that businesses must consider if they are planning to invest in ERP solutions.

Deploying ERP systems has many benefits that your company can gain. Learn more about ERP applications benefits in Malaysia and Singapore

But allow me to try to narrow it for you so you better understand ERP systems and asses them on your own to determine if ERP systems are something that might help your business.

So here are the most common scenarios why businesses are choosing an ERP system and what ERP software can solve for you:

  • Remove Data Silos: Having scattered data across different systems, spreadsheets, and papers.
  • Financial disorder: If your organization struggle with financial reporting, cash flow, and financial performance.
  • Insufficient Reporting & Analytics: Hard to make any decision based on data without business intelligence and actionable insight.
  • Poor Customer Data Management: Customer data are scattered causing poor customer experience and poor decision making.
  • Manual Tasks: Plenty of manual tasks costing your employees a lot of time and effort. Thus cannot focus on important problems.
  • Collaboration Problem: Poor communication and collaboration across data, where departments do not have access to critical data.
  • Cost Reduction: Eliminate cost of maintaining hardware and high IT resources as server upgrades, systems upgrades and maintenance is managed by ERP vendor.
  • Optimising Manpower: helping you bring together, analyse, and visualise all your human resources data and improve workforce planning.

So, if you are searching to solve problems such as these, then ERP applications can be the right solution for your business.

But I have mentioned only a few scenarios and if you want to know if an ERP system is something that your business needs, you can contact an ERP vendor to help you.

Still not sure? You can contact us to get a better picture of how ERP or CRM systems can help your business.

ERP Solutions by Different Criteria

There are many different types of ERP solutions your business can choose from depending on many different factors like industry, size, needs, and specific requirements (e.g. government and industry regulation).

Because each business is unique and ERP companies like Microsoft wants to provide the most suitable solutions to each of its customers to help them make smarter decisions and take actions that drive business.

And this can be overwhelming for anybody who just started researching ERP software.

So, to help you understand the different types of ERP solutions based on different criteria, these are the most common solutions ERP types.

Also, for ERP to deliver the significant benefits of your business.

By Size of Company

The first category of ERP systems is by the size of the company. As business is growing the processes becoming more complex, extra work is required from employees, more staff needs to be hired, new departments might be open, and so on.

And while growing business is an exciting time, there will be many new challenges the company has to face. Thus, these solutions are made to tackle some of the challenges of growing companies to help businesses be more agile and better manage growth.

ERP System for Small Business: These are accounting software to save time and resources by using the ERP system to automate processes for managing finances, payroll, and accepting payments.

ERP System for SMB & SME: These solutions can help SMBs connect their financials, sales, services, and operations to streamline and secure business processes, improve customer interactions, and make better decisions. (Visit ERP System for SMB)

ERP System for Medium and Large: More complex ERP solutions help medium and large organizations to connect all business processes and departments to enable make better decisions quickly.

This is oversimplified ERP solutions by the size of the company to help you understand that ERP companies want to provide comprehensive solutions that fit business size.

But of course, there is more what each solution can do for you depending on the size of your business and your requirements.

That is why ERP systems need to be easily customized so it can better match your expectations and achieve expected benefits from the enterprise resource system.

By Industry

Industry solutions are proven to enhance business efficiencies, decrease costs, and generally are a great investment to enhance solutions even more.

Modern ERP applications come with industry-specific types to match your industry needs, support your core business processes, and creating a better and more efficient automated business.

With that customers can find customized enterprise resource planning solutions to support their core business processes without spending money on modules that are not needed within the industry.

And while there is certainly almost any industry that can benefit from using ERP software I am going to mention the 9 most common sectors:

  1. Manufacturing: Helps Manufactures get real-time production and distribution planning, connect factories with IoT, AI, and mixed reality, and integrate the warehouse management system to increase agility, provide better business continuity, and cost savings.
  2. Distribution: Helps to deliver visibility into your sales data, inventory levels, and shipment schedules, giving you confidence in your ability to meet customer demands and more to enhance business processes and save costs.
  3. Retail: Helps to unified commerce across all channels encompassing sales, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud-first, mobile-first world.
  4. Construction: Helps achieve a high level of control over construction business, both in the office and in the field with the ability to remotely communicate job hours, materials, project milestones, and more from anywhere with any device in real-time.
  5. Healthcare: Helps providers a full, real-time insight into a patient’s journey: their medical history, care plans, medication, test results, diagnosis, delivery of services, compliance with regulation, it is financial reporting, and, ultimately, its engagement with patients and their families.
  6. Education: Helps From student and staff self-service portals, integration with financial systems, through to subscription management and higher education marketing tools, to access Cloud-based technologies for the effective management of the needs of students, staff, and partners.
  7. Government: Helps to do more with less amidst ever-decreasing government budgets, with less amidst ever-decreasing government budgets, while enhancing trust and security for the citizens and residents they serve, improve the efficiency and productivity of my agency and employees to better meet our mission
  8. Waste Collection: Helps coordinate all facets of their business from dispatching and fleet management to route planning and material movement tracking to save costs and time, remove repeatedly entering data into different software’s. Thus, increase the efficiencies and productivity of employees and businesses.
  9. Hospitality: Helps management and employees with the necessary tools to keep the customers satisfied, thereby ensuring repeat business. With increased flexibility, speed of service, and improved access to vital information, the LS Hospitality solutions streamline operations and reduce cost from a restaurant point of sale, omnichannel menu management, kitchen displays, or printers to tight control on inventory.

And these are the common industry-specific ERP systems, but of course, other industries can hugely benefit from using enterprise resource planning software to increase efficiencies, collaboration, connect people and products and save costs.

If you want to learn more about your industry and how ERP can help you, contact us so we can help you provide more information or a free demo.

By Needs

Most of the ERP systems are modular based which means you can choose which module is the best to fit your business needs and as your business grows you can add more as you need.

This makes it super easy for businesses to cover only business processes businesses need without spending money on unnecessary capabilities that are not needed.

Like this business can achieve even greater benefits and ROI from investing in ERP applications.

Typically, ERP modules are developed to fit the different needs of each customer and manage core business processes such as:

  • Finance & Accounting: Helps with main accounting and financial management functions such as general ledger, and balance sheet; generates financial reports; and handles related transactions, such as invoicing and expense reporting.
  • Supply Chain Management: Helps to manage procurement and supply of the goods, services, and other resources across the chain. From handling manufacturing and warehouse resources to managing transportation and execution processes, ERP solution takes care of all elements of the supply chain.
  • Human Resources: Helps to manage employee information, track employee records like performance reviews, designations, job descriptions, skill matrix, time & attendance tracking.
  • Inventory: Help to track the stock of items. Items can be identified by unique serial numbers. Using that unique numbers inventory system can keep track of the item and trace its current location in the organization.
  • Warehouse Management: Helps manage the storage and the movement of inventory. The system tracks the movement of every stock item such as the item received, picked, packed, and shipped.
  • Order Management: Helps manage all orders to the warehouse, distribution center, or retail store after customers place them and track their status as they are prepared, fulfilled, and shipped to the customer. Helps to reduce losses and boosts on-time delivery rates and determine the most cost-effective option for fulfilling an order.
  • Customer Relationship Management (CRM): Helps to boost sales performance through better customer service & establishing a healthy relationship with customers. All the stored details of the customer are available in the CRM module.
  • Procurement/Purchase: Helps with processes that are part of the procurement of items or raw materials that are required for the organization. The purchase module consists of functionalities like supplier/vendor listing, supplier & item linking, sending quotation requests to vendors, receiving & recording quotations, analysis of quotations, preparing purchase orders, tracking the purchase items, preparing GRNs(Good Receipt Notes) & updating stocks & various reports.

There are more ERP modules your business can take advantage of and digitally transform the business to increase efficiencies and save costs.

If you want to learn more about ERP modules to fit your specific needs, contact us and we will provide you will information on how an ERP system can transform your business.

ERP Solutions by Deployment

Choosing what type of ERP deployment for your business is the best can be tricky because there are so many aspects that play a vital role in deciding what ERP deployment is the best for your organizations in Malaysia and Singapore such as your industry and industry regulation, your current IT resources and plans, and how you need to customize your ERP system.

All these aspects and more must be carefully assessed by the ERP vendor so the best deployment can be chosen.

As each business has different requirements and needs and therefore without knowing your requirements it is hard to say what ERP deployment fits the best to your businesses.

But check out the three common ERP deployments commonly used by ERP vendors and see the benefits of each ERP deployment.


And here are some of the Pros of having an ERP system in the cloud:

  • Predictable costs over time that can be changed based on your requirements
  • Data security is in the hands of the vendor. Therefore, choosing a trusted vendor is important
  • Offer great stability and continuous updates from the vendor as a result of less customization
  • Organizations can work with vendors to see what changes can be made
  • Typically, less time to implement

And here are some of the Cons of having an ERP system in the cloud:

  • May end up spending more money throughout the systems life cycle
  • Data security is in the hands of the vendor. Some organizations may not find it suitable
  • Less customizable in general
  • Shorter implementation times are largely a result of less customization


And here are some of the Pros of having a Hybrid ERP system:

  • The flexibility of choosing where data will be stored whether on cloud (more secure) or on-premises
  • the organization’s workload is contained within a private cloud while retaining the ability to spontaneously increase their workload and perform the spikes of usage on the public cloud.
  • Cost-effective as organizations pay for the public cloud portion of their infrastructure only when it is needed.
  • Get a centralized private infrastructure on-premises.
  • Workloads get on-premise computational efficiency which ensures maximum workload management.

And here are some of the Cons of having a Hybrid ERP system:

  • The initial deploying cost of a hybrid cloud is high
  • Some organizations don’t prefer to store data at an off-site location, and that will make the hybrid cloud environment inaccessible to public clouds
  • If not picked correctly, cloud compatibility can become a real nuisance for Hybrid Cloud environments
  • A fast performing on-premises infrastructure may not be able to successfully perform in coherence with a slow-performing public infrastructure resulting in a sluggish performance of the Hybrid Cloud.


And here are some of the Pros of having an On-premises ERP system:

  • Reduce the initial price of the system
  • Data security is in the hands of the organization
  • Greater ability to customize
  • The organization has more control over the implementation process

And here are some of the Cons of having an On-premises ERP system:

  • Upfront investment can be seen as riskier
  • Data security is in the hands of the organization. Due to high governance and security protocol, some organization may not have the resources
  • The implementation process can take significantly longer

What is the Best ERP System?

There are plenty of great enterprise resource planning systems available on the marketing for all types of business industries and sizes and ERP software isn’t just for a multinational corporation but even small and medium-size businesses can benefit from using the ERP system in Malaysia and Singapore.

It all comes to your requirements and what your business needs from the ERP system to manage core business processes and day to day tasks. Thus, your organizations must properly assess ERP systems and have a clear picture of what exactly your business needs from the ERP system.

Although there are many enterprise resource planning systems available on the market, an independent leading provider of investigative information technology has asses over 20 ERP solutions on the market in 2020.

Microsoft Dynamics 365 is the leading ERP software globally. Nucleus research ERP technology Value Matrix 2020

Download the report.

Enterprise resource planning (ERP) software is the centerpiece of many enterprise application setups and remains a battleground for vendors looking to improve operational efficiency and enable growth through modern technologies.

Transitions to cloud deployments now command even higher prioritization as remote work and collaboration capabilities have become essential for long-term success. To facilitate these migrations, many vendors have consolidated their service offerings to a select few industry verticals, allowing them to tailor capabilities such as artificial intelligence (AI) and the Internet of Things (IoT) to specific use cases. Results for these vendors and their customers are encouraging, as the focus yields increased implementation success rates and improved customer satisfaction. (Source)

If you are interested to download the research you can download the research here.

Why Choose Dynamics 365 in Malaysia and Singapore?

Microsoft Dynamics 365 has been selected as the leader in ERP technology helping businesses digitally transform, connect people and processes, and centralize data.

Microsoft Dynamics 365 ERP and CRM systems are the only solutions that provide all core components to help every business to digitally transform.

Dynamics 365 is a combination of leading technologies such as business management solutions of ERP and CRM technologies, collaboration solutions, and productivity solutions such as Microsoft 365 suite applications, leading & secure cloud technology, and Microsoft Power Platforms.

And everything is seamlessly connected allowing employees to reduce the friction of switching between apps and not wasting the time of using multiple tools and copy-pasting across tools.

Thus, is Dynamics 365 helps businesses in Malaysia and Singapore to:

  • Reduce and save costs
  • Increase business efficiencies
  • Centralize all data across departments and from third-party tools with easy to integrate options
  • Create actionable insights in real-time powered by AI to make smarter and faster decisions
  • Increase collaboration among employees
  • To do more with less, as employees become more productive
  • Streamline and automate repetitive tasks and allow focus only on the most important tasks
  • Secure business with the most secure cloud solution
  • Enhance customer experience
  • Increase Sales Productivity and more

And the combination of these tools and benefits comes with an affordable price even for small and medium businesses in Malaysia and Singapore making it the perfect ERP and CRM solution.

To learn more about Dynamics 365 in Malaysia and Singapore contact us and the expert of the Dynamics 365 team will get in touch with you shortly.

Our experts will help you to completely understand Dynamics 365 offerings, customization, pricing, and more.

Also, you can request for free Dynamics 365 demo from the leading Microsoft Partner in Malaysia and Singapore. Get Started Now!

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Total cost of Ownership of Cloud and On-Premises ERP systems

Deciding about a new cloud ERP software is overwhelming tasks that can bring a lot of challenges for businesses to decide. As this software can be difficult to understand, especially if you are not really a techie person.

Of course, the vendors trying to simplify the systems for businesses to better understand it but sometimes there needs to be a more complicated explanation.

The same applies for calculating the TCO (Total Cost of Ownership) as it involves people and technology and therefore many business owners are prone to make mistakes when they are calculating the TCO for Cloud ERP softwares.

That is why we have brought you the 6 important mistakes businesses make when calculating TCO so you can avoid them.

Total cost of ownership ERP Cloud Applications . All the hidden cost sof On-Premises ERP & CRM Applications

What is Cloud ERP TCO?

Cloud ERP TCO means Total cost of ownership of a particular Cloud ERP application which is the financial estimate to better understand the direct and indirect costs of the Cloud ERP software. This analysis describes all the cost obvious and hidden that are included with purchasing Cloud ERP software so it can show to buyer for how much they can own the software.

1. Software

This is the cost of your software application including the cost of all supporting products and services, such as ISV solutions, add-on applications, customizations, and other integrations to ensure your ERP system is fully interoperable with existing systems. One big difference from a licensing standpoint is that the cloud is a SaaS that you pay-as-you-go monthly or annually and expense the cost, which is classified as Operating Expense (OpEx). In the case of on-premises applications, you pay a high upfront cost classified as a Capital Expense (CapEx) which is usually depreciated or amortized over several years.

2. Implementation, customizations and training

These costs apply in both the cloud and on-premises scenarios and will vary depending on the level of complexity and use-case. You will likely need help from your ERP vendor to successfully implement your ERP, so you should account for the cost of their professional services. These implementation costs typically include software installation, configuring parameters, developing customizations and integrations, migrating data, and testing.

After completing implementation, you may need your ERP vendor to train your team. Consider adding project-related costs, such as solution selection, change management, process auditing, and reengineering to your TCO estimate.

3. Hardware

In an on-premises scenario, you will incur a high upfront cost to purchase your infrastructure, such as servers, networking hardware, operating systems, databases, and data storage, and then periodic additional operating costs (such as electricity costs) to effectively run, manage, and secure your ERP solution on-premises.

You will also need to buy more hardware and build redundancies in case of failures. On the other hand, the cloud allows you to flexibly manage your hardware costs without having to own, maintain, and pay for servers regardless of utilization percentage.

4. IT personnel

One of the biggest single line cost items is often your IT personnel budget. Maintaining IT personnel is expensive, and in an on-premises scenario, you’ll need to factor in their labor costs plus maintenance of your real estate, servers, databases and other technology.

In a cloud scenario, some of these costs will apply towards service, but that cost is typically a tiny fraction of maintaining your own in-house IT personnel, resulting in redeploying your free resources and immediately improving your bottom line.

5. Maintenance

Now that you know your hardware and IT staff costs, you’ll need to include the maintenance costs of your on-premises ERP, which include the loading of fixes, patches, updates, and upgrades. Additionally, factor in the cost of IT personnel labor to test updates as they are released. In the cloud, updates, fixes, and patches are released on a continuous upgrade cycle, allowing for immediate deployment.

6. Upgrades

In the cloud, upgrades run automatically in the background and require minimum oversight from your IT personnel, so there is no additional software or upgrade costs. However, in an on-premises scenario, you’ll need to account for additional IT personnel labor costs to test and deploy your upgrades.

Curious to know what other costs are currently not visible to you on the surface? Contact us today to help you perform your comparative TCO analysis. Get the knowledge you need to make a fully informed financial decision about the direction of your organization.

6 Important Aspects of Calculating Dynamics 365 Cloud ERP TCO 8

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Choosing the right cloud ERP software for your business is one of the most important business decisions you can make and businesses can make many mistakes. Therefore, having the right strategies is essential to help you go through it and avoid the common mistakes business usually makes when choosing Cloud ERP.

The right Cloud ERP should support all your business processes and maximize your results in most efficient and effective manner.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

That is why selecting your Cloud ERP is difficult selection process.

To avoid some of the mistakes, we have put together the 5 most common mistakes businesses usually make when they are deciding about a new Cloud ERP for their business.

1. Not Carefully Evaluate Why You Need Cloud ERP

With so many options of Cloud ERP and each of them has many different varieties it can be quite confusing to go through all of them, understand their features and benefits, and ultimately understand how would these Cloud ERP fit your business.

Of course, with so much information out there it can be quite confusing to make the proper decision for your new Cloud ERP system.

But your selected team for ERP evaluation must stay focus and take time and properly evaluate all the Cloud ERP systems out there, so they will not make costly mistakes.

Your team should look on things like:

  • High availability in a SaaS solution translates most simply to system uptime.
  • Reliability is how consistently the application performs its intended function over time.
  • Scalability your Cloud ERP system should support you today but also in the future when your business grows.
  • Security matter a lot and you should include it within your evaluation process

Many business owners are mostly looking into the cost of the Cloud ERP business but do not understand that Cloud ERP systems are investment which can turn into a great asset.

Therefore, saving on your Cloud ERP system can much higher price later, when your business grows or being attacked by hackers.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems.

2. Not Selecting the Right Cloud ERP Solution

Cloud ERP is usually refer to a suite of business applications available for business to manage whole different range of their departments and daily business tasks.

Cloud ERP system typically should provide you with set of tools and features you need for your business to effectively operate.

Therefore, selecting the right suite or single application for your business is essential to get the best ROI from your budget.

As for example Microsoft Dynamics 365 offers 14 different stand-alone and suite applications which can be tailored to your business Examples of suite applications:

And some examples of stand alone applications:

As you can see there are many different types of Cloud ERP solutions each vendor can provide based on your needs and benefits each provides to business.

Therefore, it is important to really look into your business needs and Cloud ERP features and benefits and evaluate each of them.

That is why you need your team as evaluating and choosing the right Cloud ERP application is challenging task.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

3. Failure to Calculate TCO Correctly

Is your company evaluating whether to transition your ERP solution to the cloud or on-premises? To determine whether cloud ERP or ERP on-premises is right for your company, you’ll need to understand the economic impacts of your current ERP solution and what your ERP might look like in the cloud.

Total Cost of Ownership (TCO) is a financial estimate to determine your economic value of investment against your total direct and indirect costs over your system lifecycle. The TCO estimate considers the six cost areas every company needs to understand when visualizing their company’s transition to the cloud.

Take a look at the graphic below – on the surface, cloud and on-premises solutions look identical! Let’s dive into a comparative cost analysis between the cloud and on-premises to understand the right solution for your organization.

5 Cloud ERP Mistakes Businesses Usually Makes 10
Total cost of Ownership of Cloud and On-Premises ERP systems

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Curious to know what other costs are currently not visible to you on the surface? Contact us today to help you perform your comparative TCO analysis. Get the knowledge you need to make a fully informed financial decision about the direction of your organization.

4. Not Properly Assess Pros and Cons of Cloud ERP and On-Premises ERP

As we already described, there are many Cloud ERP and ERP on-premises options for small and large business and whatever option your business will choose you need to ensure that it is the right choice today or 10 years later.

As you could see, ERP systems are expensive investment for organizations, therefore, changing ERP every few years would cost businesses a lot of money and bring very little ROI.

So, choosing your ERP you need to look at pros and cons of both Cloud & on-premises ERP systems and assess them accordingly.

So, assess both version of ERP systems and look at the things such as:

  • Cost
  • Security
  • Customization
  • Implementation

5. Focusing Only on the Cloud ERP Features

Of course, features are important but they are not everything and too many times businesses choose the Cloud ERP systems based on that has the longest list of features instead to focusing on the value adding to their business.

This kind of approach can bring many problems to the business as many of the features can bring little to no value to their type of business. each feature has its purpose and it might not fit the business needs.

Instead of choosing based on the list of Cloud ERP Features, your business should focus on industry best practices and industry success history, customer support, customization, flexibility, and integration ability for their specific business.

This approach can help your business to get the Cloud ERP business application that fit perfectly to your business needs.

Conclusion of Common Cloud ERP Mistakes

Selecting the right Cloud ERP or ERP on-premises is difficult task, it requires businesses to collect all the information and do thorough research to bring it down to only handful of qualify Cloud ERP vendors to get the real value out of your new software.

Therefore do not worry to meet your ERP vendor at early stage as they can educate you on the best industry practices, showcase some similar examples how other organization adopt the new technology and really learn what their ERP products can do for your business.

This will help you understand what you actually should search for from your cloud ERP business.

5 Cloud ERP Mistakes Businesses Usually Makes 11

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In the fast pace world businesses need to take every opportunity to stay competitive and keep growing while reducing costs.

Therefore Cloud ERP software has become essential for a modern organization to stay competitive in this changing world.

Download Now: A new approach to evaluating ERP [Free ebook from Microsoft]

New technologies, regulations and laws are introduced every single year and businesses need to keep up with them whether they are large or small.

Therefore let’s discuss how Cloud ERP software helps with growing your business and keeping you competitive with the latest technologies.

If you are learning about ERP systems, then download our ebook: A new approach to evaluating ERP from Microsoft to learn how to evaluate your ERP systems.

What is Cloud ERP?

cloud erp software helps grow your business

Cloud ERP is a Software as a Service (SaaS) Enterprise Resource Planning platform running on cloud servers rather than on premise servers. It allows users to connect to ERP applications via the internet. Also, it potentially minimize IT resources and maintenance as these can be carried out by the cloud vendor instead of the customer.

Helps streamline processes

Streamlined processes are essential for businesses to increase productivity and efficiency by reducing repetitive tasks.

Today’s modern Cloud ERP can simplify and streamline operational processes to make it more efficient and profitable.

According to TEC, 95% of businesses improve some or all of their processes after their ERP implementation. (Source)

Cloud ERP helps organizations to streamline processes to stay competitive and meet the high expectations of customers and employees by:

  • Enhancing collaboration between departments
  • AutomateingData entry
  • Increasing visibility to data
  • Flexible reporting
  • Closely integrating functionalities

Of course, not every Cloud ERP system can do that. Therefore, it is very important to assess and evaluate the cloud ERP system which will meet your requirements to help you with growing your business.

Subscribing to a Cloud ERP software has lower upfront cost as compare to on premise ERP system.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

Connect departments and resources without hassle

Managing a business with siloed systems makes it difficult to share data and collaborate between departments.

Therefore, one of the main prioritizes for businesses is too centralized enterprise data and increase collaboration.

And that’s exactly why businesses implemente an ERP system.

The top 3 benefits are:

  1. Reduced process time
  2. Increased Collaboration
  3. Centralized enterprise data

This helps businesses to stay competitive and enhance business productivity to make a higher profit and decrease cost by 11%.

Connected departments make employees more effective and productive to finish up tasks and quickly move to the next one.

According to the latest research, ERP systems improve communications between departments which can cut miscommunication and reduce human errors. Therefore, better collaboration can improve productivity by 20-30%. (

Besides that, around 95% of companies had experienced significant improvements in their workflows after adopting ERP software.

Cloud ERP saves you money, time, and effort

Cloud ERP has many benefits and one of these benefits is that it can save your business money, time, and effort so that you are able to focus more on running the business.

Cloud based computing allows you to access your ERP software over the internet securely and fast to get your company data.

And because Cloud ERP software is not hosted at your premises, Cloud ERP software it lower your upfront costs as it does not require you to buy servers.

According to, Owners of SMBs prefer using ERP systems instead of standalone solutions because it can reduce operation costs by 11%, standardize back-office processes by 77%, and give them real-time visibility into their data by 48%. 

Also, on average Cloud-hosted ERP is cheaper than on-premise solutions by 30%. (

In addition, Cloud ERP usually coming with an automatic back-up of your data, upgrades of applications, improving data security, and zero-maintenance of the servers from your side as a user.

Therefore, you don’t need to run your own servers and do not need to hire extra IT resources. Thanks to Cloud ERP many organizations save time from:

  • Manual updates and high downtimes
  • Regular server maintenance
  • Protection against security breaches

Easy to scale with great support to grow

When we are talking about scalability the important aspect of it is the possibility to quickly react to changing business conditions and growth. Therefore, Cloud ERP systems are becoming a favorite option for Medium size businesses due to their great scalability.

ERP Cloud system enables businesses to react fast to changing business conditions by quickly scaling their operations and systems with new users, add-ons, and features.

Also, as we can see from the graph, businesses implemented ERP system because they found the ERP system as one of the main aspects to keep growing.

Also, as we can see from the graph, company growth is one of the important reasons for implementing an ERP system due to its scalability to adapt to changing business conditions rapidly.

cloud erp software helps gorw business. Many businesses found reason why implement ERP is due to the reunforce company growth.

Therefore, the old customized software is not suitable for business to growth. Today’s ERP software is made to fit the business unique needs with plenty of room to customize it.

So, you do not need to build a system whenever your organization grows, but rather just update and add on as and when you need it.

Easy to help people onboard

Bringing new people on board comes with the learning curve to adapt to a new working environment, people, space, and even the technology they must use for their work.

Many employees have already used some kind of tools for their business tasks, but because there are so many different kind of software’s, they may have to learn to work with new software’s used by your company.

Therefore, a big part of onboarding is learning how to properly use your company software to make things accordingly, efficiently, and correctly. This can take months for new employees to learn how to fully utilize them.

And if you are using more than just one software, then the adaptability of the new tools can be even longer.

That is why standardized ERP software helps with growing your business as it brings all business management tools together in one place.

Modern ERP software is made with users in mind to avoid being complicated and hard to use and rather to bring easy to learn and use interface. This is one of the important aspects of what companies are looking for from ERP systems.

So Modern ERP systems bring things like:

  • Friendly Interface
  • Responsiveness
  • Standardized interface across departments and features
  • Large resource database (Microsoft has the largest resource offering for its products. Bigger than Amazon and Salesforce combined.)

The above factors help companies with onboarding new staff to faster adopt new technologies.

Therefore, you can focus more on growing the business rather than teaching new staff.

Cloud ERP increase the productivity and efficiency of your business

Cloud ERP brings many benefits for businesses and one of them is the increased productivity and efficiency of your business and your employees.

A big part of running a modern business is the availability of efficient remote operations which gives great flexibility to your business.

Being able to work from anywhere around the world at any time gives employees great flexibility to work without restriction, whether they are on a business trip or working from home.

Also, Cloud ERP improve the efficiency of collaboration between colleagues whether they are at work, business trip, or home. Therefore, the need to work from anywhere is extremely important.

According to the Forbes survey, 64% of respondents say that Cloud-based collaboration tools help businesses execute tasks faster. Among the leaders the figure increases to 82%, senior management and c-levels see Cloud ERP systems as a great tool for collaboration.

Apart from collaboration and flexibility Cloud ERP give access to the latest technologies even to a small and medium-sized company, which used to be accessible only to large corporations.

With timely and regular upgrades of the Cloud ERP application, the IT department spends less time on these things and rather focus on important tasks related to the business.

Additionally, other departments benefit from the latest tools so they can work more efficiently, faster, and business can keep growing.


Modern Cloud ERP systems are not that clumsy like they used to be and they offer great customization to fit any business needs. You just need to choose the right application to make the best from Cloud ERP systems and many vendors provide free help to find the right solution. (let us help you to find the right Dynamics 365 application for your business)

Therefore, ERP systems have become essential for small business to grow their business easier and faster and to quickly adapt to trends and threats.

Cloud ERP systems are becoming affordable than ever for almost any size of business whether you are a small-medium size business or an international corporation, Cloud ERP software can help you to and grow your business rapidly in order to maximize your shareholders’ value.

A New Approach to Evaluating ERP System


A new approach to evaluating ERP ebook

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