Articles from Agile Dynamics Solutions Related to ERP and CRM systems on-premises and  Dynamics 365 ERP and CRM systems on-premises in Malaysia and Singapore.

In this article I will explain the value and the free promotion of migrating Dynamics to Dynamics 365 Business Central in Malaysia and Singapore and if you should consider it for your business.

Businesses are facing changes in the business environment, and to adapt, they must change their way how to do business to stay competitive and ensure business continuity.

Which includes your on-premises ERP system like Dynamics GP, NAV, SL, and AX that supports your core business operations and data to improve processes efficiency and decision-making ability.


And although Microsoft has invested a lot into Dynamics ERP and CRM systems to provide the best in class ERP software, as times and technologies are changing, Microsoft ERP and CRM systems have evolve into the Dynamics 365 applications.

So in this article, I want to discover with you if you should consider taking the free upgrade offer of your Dynamics GP, NAV, SL, and AX to Dynamics 365 Business Central.

This offer is made to ease the daunting project of ERP implementation to provide a smooth transition to the latest Dynamics 365 Business Central in Malaysia and Singapore.

Also don’t forget to download our guide to learn more about TCO of Business Central

Common Challenges with ERP On-Premise

the common challenges with ERP on premises and how migrating dynamics to dynamics 365 business central in malaysia and singapore helps

Running ERP systems on-premises can bring potential challenges to IT teams to keep the systems up and running 24/7 without disruption, which can require heavy IT resources from the organization to ensure your ERP system is running smoothly.

And that could be challenging for businesses to dedicate extra IT resources just to ensure the ERP system is running up and smoothly, especially in times like this when the business is slow.

And that is just part of the on-premises challenges your operation in Malaysia and Singapore might be facing, so let’s look at the common challenges on-premises ERP owners are facing:

  1. Data Security & Compliance: One of the biggest challenges your business is facing is to ensure your data are strongly secure against hackers and keep up with all-time changing business regulation and compliance such as GDPR.
  2. Large cap-ex costs: Like I already mentioned your cost of IT resources is higher due to keeping the datacenters in-house and therefore your business needs to have a dedicated IT team for your ERP system.
  3. Less flexible: The year 2020 brought many changes, challenges, and surprises and staying on-premises might restrain you from quickly changing the needs of your business, as doing updates or changes of your on-premises ERP systems needs the full attention of your IT team and often external experts.
  4. Potential Customization Issues: Your business is unique and it requires certain customization so you can run your business as you need, which can lead to reliability and software support issues.
  5. Required Dedicated IT Team: And of course, your dedicated IT team is necessary especially when your applications are customized to meet your organization’s unique requirements.

Of course, I am not saying that on-premise ERP systems are going away from us, but currently for most businesses running on-premise ERP systems can be very challenging and therefore Cloud ERP is increasing in popularity.

Free Guide Business Central Total Cost of Ownership

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Learn more on how dynamics 365 business central provides end-to-end view of smb in malaysia and singapore. The erp and crm systems for malaysia and singapore from dynamics 365 and experts

Why Migrate to Dynamics 365 Business Central?

Discover the benefits of Migrating from Microsoft Dynamics to Microsoft Dynamics 365 Business Central from Agile Dynamics Solutions the leading Microsoft Dynamics 365 Partner in Malaysia and Singapore

Your Dynamics on-premises solution helped you run and grow your business. But in this time of digital transformation, a modern, cloud-based solution can help take your business to new heights.Business Central helps companies reduce long-term software costs, decrease dependency on IT, and optimize operations and customer experiences through predictive analytics, AI, and data visualizations. Take the next steps to learn how Business Central can help you:

  • Stay current on the latest Microsoft cloud-powered technology without the hassle and expense of upgrades, backups, and patches.
  • Reduce total cost of ownership and improve cashflow by transitioning to a predictable monthly operating expense. A modern user interface based on the Office tools you already know means less training time and faster return on investment.
  • Make better business decisions with advanced analytics. Access, model, and analyze data across multiple dimensions. Seamlessly sync data with Microsoft Power BI to create compelling dashboards and data visualizations.
  • Leverage your data to build apps specific to your business processes. Further, extend your Business Central solution using Microsoft Power Platform and the Common Data Service.
  • Gain peace of mind knowing your sensitive business data is stored in highly secure, state-of-the-art data centers owned and managed by Microsoft and a 99.9% uptime service-level agreement (SLA).
  • Improve remote access and empower employees wherever they need to work with powerful, secure desktop capabilities across Windows, iOS, and Android platforms.
  • Simplify common tasks with native Microsoft 365 integration. Set up customers or vendors, create quotes, process orders, and submit invoices without leaving your inbox. Easily export data in Excel and create outgoing documents directly in Word.
  • Utilize the power of AI for predictive inventory, sales forecasting, cash flow forecasting, and overdue payment predictors. Combine big data, predictive analytics, and the Internet of Things (IoT) to transform all information sources into more actionable intelligence.
  • Configure your systems with ease and connect third-party apps to Business Central using business add-ons from AppSource. Or work with your Business Central partner to build extensions for your specific needs.
  • Be ready for what’s next. Easily add and integrate other Dynamics 365 applications as your business needs change and integrate with other third-party apps.

And there are more benefits of transitioning into Cloud ERP the Dynamics 365 Business Central. Also you can learn more here on TCO of Business Central

Why Choose Cloud ERP with Dynamics 365 Business Central?

Learn the value and benefits why you should choose cloud erp with Dynamics 365 Business Central in Malaysia and Singapore from Agile Dynamics Solutions the leading dynamics 365 partner in malaysia and singapore

The advancements of cloud computing are enabling customers to make measurable business improvements that not only impact the experiences you can provide to your customers and your internal teams but also your bottom line.

Microsoft Dynamics 365 is providing customers with the next generation of ERP and CRM capabilities on a connected and trusted cloud platform to help you keep pace with the rapid rate of technology advancements The Microsoft cloud offers unprecedented business value and growth opportunities for your business.

Businesses in Malaysia and Singapore are lagging behind their enterprise counterparts when it comes to cloud adoption. With the new year (and new decade) fast underway, a recent Microsoft study showed that more than 96% of enterprises are using the cloud, compared to only 78% for SMBs.

And while the use of cloud-based productivity apps like Office 365 has steadily grown among these smaller companies, their continued reliance on legacy software in key business applications such as ERP or accounting is impeding them from competing effectively with today’s top players

Given this situation, moving to the cloud should be an obvious priority for business in Malaysia and Singapore, but many myths and misconceptions still exist regarding the benefits of cloud technology. Below are the ten most crucial and game-changing benefits that businesses have reported after investing in cloud solutions:

  1. Greater profit and ROI
  2. Lower costs and CapEx
  3. Unparalleled business flexibility
  4. Faster IT innovation
  5. Seamless, automatic software updates
  6. Cost-effective scalability
  7. Improved collaboration and productivity
  8. Seamless software integration
  9. Superior security and data protection
  10. Increased competitiveness

Customer Story – Weeks Roses

Weeks Roses improves visibility into inventory and orders with Dynamics 365 Business Central

Weeks Roses, a wholesale rose grower, migrated its systems from Dynamics NAV to Dynamics 365 Business Central to gain better visibility into their inventory and real-time access to information on mobile devices.

Business challenges:

  • Faced data visibility challenges are caused by multiple locations, disparate systems, and on-premises servers.
  • Outdated legacy systems led to business problems such as delayed invoices and sales orders versus inventory count discrepancies.
  • Needed better account inventory planning for annual orders that are placed six to nine months in advance, even though planning for crops happens a year or two in advance.

Business benefits of Dynamics 365 Business Central

Seamlessly integrate and update hundreds of thousands of sales orders, inventory lists, and shipping reports into Business Central.

Fast return on investment

By providing greater visibility, Business Central empowers Weeks Roses to reap the benefits only one-month post-migration – including streamlined processes, greater security, and more transparent operations. A cloud-based system allows employees to work remotely and securely access their data.

Read the full story here.

Additional Success Stories:

  • Read Farnam Street Financial’s full story here.
  • Read Super League Gaming’s full story here.
  • Read Wild & Wolf’s full story here.

Dynamics 365 Business Central Offer for Existing Customers

Dynamics GP, Dynamics NAV, or Dynamics SL on-premises customers with an active Enhancement Plan subscription can renew Enhancement Plan through CSP to reduce capital spending by spreading payments monthly instead of paying the annual lump sum. You will have your licensed users for Dynamics 365 Business Central (Cloud) when you are ready to migrate:

  • Pay for and license Dynamics 365 Business Central (Cloud) users on a monthly basis at the same total amount as your annual Enhancement Plan with a 60% discount on the Business Central Cloud users.
  • Allows for dual-use right and downgrade rights to your Dynamics GP, NAV, or SL on-premises version. You can continue to use your current on-premises application while you transition to your Dynamics 365 Business Central (Cloud) solution and get full Enhancement Plan benefits with the offer for your current on-premises application.
  • You need to license Dynamics 365 Business Central (Cloud) users at a minimum to the same price as your annual Enhancement Plan. 1-year subscription with a two-year auto-renewal option.

Learn More

To learn more about the current migration offer to Dynamics 365 Business Central you can contact us here to discuss further more how Agile Dynamics Solutions can help you to upgrade your current Dynamics GP, NAV, SL and AX.

Please note this offer is only for Dynamics customers, but if you are not current Microsoft Dynamics customers and you are interested in learning more, then please contact us today.

Additional Resources

Contact us for more information here or request your personalized online or offline demo.


Are you learning about the ERP system? Our ERP guide will teach you what is ERP system and why you need it. Also, you learn how ERP system works, why businesses are implementing ERP systems, and more. Keep reading.

ERP systems are one of those pivotal, game-changing facets of running a digital business that nearly every business needs to not only know about it but implement successfully for their own business to quickly adapt to the new normal and maximize resources and assets of the company.

Download Now: Modular ERP: The Key to Corporate Agility [Free Microsoft Ebook]

But what does it all mean, and how does it all come together to deliver the kind of results that matter to your bottom line and entire business? Better yet, how can you centralize, automate, empower, and save costs so that your business runs more efficiently? Let’s take a closer look:

What is ERP System?

ERP is an acronym that stands for Enterprise Resource Planning applications. It is a business process management software that integrates the management of main business processes:

  • Financials
  • Supply Chain
  • Reporting
  • Manufacturing
  • Human Resources
  • Project Management
  • Sales

Often these business processes are connected in real-time to help a business get accurate and current information about their business.

Typically, ERP systems provide modules or a suite of integrated applications that an organization can use to collect, store, manage, and analyze data from many business actives to get a single source of truth.

Do you want to bring something with you and read on our convinience? Microsoft has prepared an ebook for you to download for free and learn more about ERP system. Download now ERP System ebook for free.

Why is ERP Software Important?

As more businesses are moving towards digitalization ERP system plays a vital role to help businesses with their data management and successfully digitalize their business operations.

ERP helps with removing disconnected systems with information siloes which leads to poor and inaccurate reporting that can result in inaccurate business decisions, Also ERP provides better options around scalability and mobility to remove the limitation of business growth.

Because businesses are wasting too much time dealing with multiple systems that can’t talk to each other. According to Forbes, most workers toggle between apps up to 10 times every hour, which means that companies are losing up to 32 days of productive work per employee every year.

Data has become the new currency, and organizations create and have access to more of it, and faster than ever before. The challenge is how to transform it into intelligence that generates action and drive outcomes.

Why businesses implement ERP systems graph. Reasons for Implementing ERP system in Malaysia and Singapore


Enterprise Resource Planning systems will allow organizations to adopt business apps to streamline their business processes, automate repetitive tasks, increase collaboration, reduce costs and with real-time business intelligence analytics business leaders can transform data into intelligence and make informed decisions faster. This will help proactively guide employees & customers to generate optimal outcomes.

ERP applications are important to be embraced since the beginning when growing businesses have outgrown existing accounting software to quickly help adapt to business growing demands such as connecting their business and make smarter decisions.

Also, modern ERP systems allowing organizations to get up and running faster, along with the requirement to expand the solution as their needs grow.

Challenges that ERP System Removes

Companies are facing numerous challenges that can be holding them back and to tackle some of the challenges, businesses have moved their data into the ERP system to solve them.

Businesses can often outgrow their basic accounting software or legacy ERP systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Organizations also feel pain around scalability, mobility, and cloud.

Take a minute to identify if your existing systems have what it takes to make the most of new opportunities. 

Here are signs that your current solutions will not be ready to handle additional growth.

  • Systems are disconnected and information is siloed
  • Duplicate data entry into multiple systems is a daily routine
  • Accounting occurs in Excel, not your financial system
  • Reporting is complicated and provides insufficient information
  • Lack of secure workflows and audit trails increase risk
  • Inability to handle increased inventory and transactions

These are common challenges that can be solved by unified ERP systems.

Stats from Nucleus Research identify top reasons why SMBs adopt a new business management solution and these maps very well with the pain points that we gathered from our customer research. (Source)

Modular ERP: The Key to Corporate Agility

Download Now for Free

Modular ERP The Key to Corporate Agility ERP ebook

9 Key Features of ERP System

While there’s no all-up solution software for every business process that can bring the exact features your business might need there are definitely plenty of options you can choose from.

And ERP technology is getting better and better at bringing all your business processes together to improve collaboration, help your company make data-driven decisions, and advance business productivity.

Enterprise resources planning systems are among the most comprehensive solution for businesses to manage their daily operation tasks effectively and efficiently to minimize human errors, increase productivity, increase profit, and reduce costs.

And to allow such possibilities, modern ERP systems provides a set of powerful features and that makes ERP system an ideal solution for any business that wants modernize their operation.

ERP system key features and how it centralize your business. Leading ERP and CRM system in Malaysia and Singapore

So, let’s discover the key ERP features your business should evaluate when searching for an ERP system in Malaysia and Singapore.

  • Integration with CRM and Other Business Apps
  • Business Intelligence Analytics
  • Automation and workflows
  • Reporting
  • Financial Management
  • Accounting
  • Supply Chain Management
  • Human Resources
  • Manufacturing

Of course, your business may not use all of these features therefore customizable and comprehensive ERP system is very important to match your business needs especially for those that have outgrown their entry-level accounting solutions and searching for a business management solution that can connect core business activities such as Sale, Finance, Project Management, Operations, Supply Chain and with accurate reporting and analytics.

Also, ERP modules-based technology is becoming very popular in Malaysia and Singapore as it allows businesses to customize their ERP solutions based on their needs and business size.

ERP System Benefits

While implementing Enterprise Resource Systems is a complicated and disrupting project for companies to undertake it provides many advantages that can boost business earnings and get up to 2x the profit.

 As research suggests ERP improves 95% of businesses that implement it and ERP implementation led to business process improvement for 95% of businesses. (Source)

Therefore, for many organizations, ERP systems are on top of the list when deciding what business solutions, they should invest in.

Because whether you are a small or large company there are not many solutions that can provide great benefits like ERP can do.

Organizations that have an integrated ERP solution are maimizing their ROI and they are seeing reduction vs improvment


So, let’s look at some of the most profound ERP Systems benefits that businesses can benefit from when the ERP system is implemented:

  • Reduce process time
  • Increase collaboration
  • Centralize data system
  • Cost savings
  • Improve performance metrics
  • Improve efficiencies
  • Reduce IT costs
  • Reduce inventory levels
  • Reduce cycle time

These are the ERP benefits that are important for businesses when implementing an ERP system and as everything is becoming digitalize and automated, more and more opportunities ERP systems bring to improve company outcomes, increase profit and reduce costs.

Read more on ERP Benefits for Malaysian and Singaporean SMB.

Who Can Benefit from ERP System?

Can your company benefit from using an ERP system or are there only a few selected companies that can use ERP systems?

We believe that each business is different and unique and that is why it is important to look at business individually and understand the business needs and requirements the company has to provide a greater response to these questions.

And while the short answer is every organization can highly benefit from using ERP software there are also important aspects that businesses must consider if they are planning to invest in ERP solutions.

Deploying ERP systems has many benefits that your company can gain. Learn more about ERP applications benefits in Malaysia and Singapore

But allow me to try to narrow it for you so you better understand ERP systems and asses them on your own to determine if ERP systems are something that might help your business.

So here are the most common scenarios why businesses are choosing an ERP system and what ERP software can solve for you:

  • Remove Data Silos: Having scattered data across different systems, spreadsheets, and papers.
  • Financial disorder: If your organization struggle with financial reporting, cash flow, and financial performance.
  • Insufficient Reporting & Analytics: Hard to make any decision based on data without business intelligence and actionable insight.
  • Poor Customer Data Management: Customer data are scattered causing poor customer experience and poor decision making.
  • Manual Tasks: Plenty of manual tasks costing your employees a lot of time and effort. Thus cannot focus on important problems.
  • Collaboration Problem: Poor communication and collaboration across data, where departments do not have access to critical data.
  • Cost Reduction: Eliminate cost of maintaining hardware and high IT resources as server upgrades, systems upgrades and maintenance is managed by ERP vendor.
  • Optimising Manpower: helping you bring together, analyse, and visualise all your human resources data and improve workforce planning.

So, if you are searching to solve problems such as these, then ERP applications can be the right solution for your business.

But I have mentioned only a few scenarios and if you want to know if an ERP system is something that your business needs, you can contact an ERP vendor to help you.

Still not sure? You can contact us to get a better picture of how ERP or CRM systems can help your business.

ERP Solutions by Different Criteria

There are many different types of ERP solutions your business can choose from depending on many different factors like industry, size, needs, and specific requirements (e.g. government and industry regulation).

Because each business is unique and ERP companies like Microsoft wants to provide the most suitable solutions to each of its customers to help them make smarter decisions and take actions that drive business.

And this can be overwhelming for anybody who just started researching ERP software.

So, to help you understand the different types of ERP solutions based on different criteria, these are the most common solutions ERP types.

Also, for ERP to deliver the significant benefits of your business.

By Size of Company

The first category of ERP systems is by the size of the company. As business is growing the processes becoming more complex, extra work is required from employees, more staff needs to be hired, new departments might be open, and so on.

And while growing business is an exciting time, there will be many new challenges the company has to face. Thus, these solutions are made to tackle some of the challenges of growing companies to help businesses be more agile and better manage growth.

ERP System for Small Business: These are accounting software to save time and resources by using the ERP system to automate processes for managing finances, payroll, and accepting payments.

ERP System for SMB & SME: These solutions can help SMBs connect their financials, sales, services, and operations to streamline and secure business processes, improve customer interactions, and make better decisions. (Visit ERP System for SMB)

ERP System for Medium and Large: More complex ERP solutions help medium and large organizations to connect all business processes and departments to enable make better decisions quickly.

This is oversimplified ERP solutions by the size of the company to help you understand that ERP companies want to provide comprehensive solutions that fit business size.

But of course, there is more what each solution can do for you depending on the size of your business and your requirements.

That is why ERP systems need to be easily customized so it can better match your expectations and achieve expected benefits from the enterprise resource system.

By Industry

Industry solutions are proven to enhance business efficiencies, decrease costs, and generally are a great investment to enhance solutions even more.

Modern ERP applications come with industry-specific types to match your industry needs, support your core business processes, and creating a better and more efficient automated business.

With that customers can find customized enterprise resource planning solutions to support their core business processes without spending money on modules that are not needed within the industry.

And while there is certainly almost any industry that can benefit from using ERP software I am going to mention the 9 most common sectors:

  1. Manufacturing: Helps Manufactures get real-time production and distribution planning, connect factories with IoT, AI, and mixed reality, and integrate the warehouse management system to increase agility, provide better business continuity, and cost savings.
  2. Distribution: Helps to deliver visibility into your sales data, inventory levels, and shipment schedules, giving you confidence in your ability to meet customer demands and more to enhance business processes and save costs.
  3. Retail: Helps to unified commerce across all channels encompassing sales, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud-first, mobile-first world.
  4. Construction: Helps achieve a high level of control over construction business, both in the office and in the field with the ability to remotely communicate job hours, materials, project milestones, and more from anywhere with any device in real-time.
  5. Healthcare: Helps providers a full, real-time insight into a patient’s journey: their medical history, care plans, medication, test results, diagnosis, delivery of services, compliance with regulation, it is financial reporting, and, ultimately, its engagement with patients and their families.
  6. Education: Helps From student and staff self-service portals, integration with financial systems, through to subscription management and higher education marketing tools, to access Cloud-based technologies for the effective management of the needs of students, staff, and partners.
  7. Government: Helps to do more with less amidst ever-decreasing government budgets, with less amidst ever-decreasing government budgets, while enhancing trust and security for the citizens and residents they serve, improve the efficiency and productivity of my agency and employees to better meet our mission
  8. Waste Collection: Helps coordinate all facets of their business from dispatching and fleet management to route planning and material movement tracking to save costs and time, remove repeatedly entering data into different software’s. Thus, increase the efficiencies and productivity of employees and businesses.
  9. Hospitality: Helps management and employees with the necessary tools to keep the customers satisfied, thereby ensuring repeat business. With increased flexibility, speed of service, and improved access to vital information, the LS Hospitality solutions streamline operations and reduce cost from a restaurant point of sale, omnichannel menu management, kitchen displays, or printers to tight control on inventory.

And these are the common industry-specific ERP systems, but of course, other industries can hugely benefit from using enterprise resource planning software to increase efficiencies, collaboration, connect people and products and save costs.

If you want to learn more about your industry and how ERP can help you, contact us so we can help you provide more information or a free demo.

By Needs

Most of the ERP systems are modular based which means you can choose which module is the best to fit your business needs and as your business grows you can add more as you need.

This makes it super easy for businesses to cover only business processes businesses need without spending money on unnecessary capabilities that are not needed.

Like this business can achieve even greater benefits and ROI from investing in ERP applications.

Typically, ERP modules are developed to fit the different needs of each customer and manage core business processes such as:

  • Finance & Accounting: Helps with main accounting and financial management functions such as general ledger, and balance sheet; generates financial reports; and handles related transactions, such as invoicing and expense reporting.
  • Supply Chain Management: Helps to manage procurement and supply of the goods, services, and other resources across the chain. From handling manufacturing and warehouse resources to managing transportation and execution processes, ERP solution takes care of all elements of the supply chain.
  • Human Resources: Helps to manage employee information, track employee records like performance reviews, designations, job descriptions, skill matrix, time & attendance tracking.
  • Inventory: Help to track the stock of items. Items can be identified by unique serial numbers. Using that unique numbers inventory system can keep track of the item and trace its current location in the organization.
  • Warehouse Management: Helps manage the storage and the movement of inventory. The system tracks the movement of every stock item such as the item received, picked, packed, and shipped.
  • Order Management: Helps manage all orders to the warehouse, distribution center, or retail store after customers place them and track their status as they are prepared, fulfilled, and shipped to the customer. Helps to reduce losses and boosts on-time delivery rates and determine the most cost-effective option for fulfilling an order.
  • Customer Relationship Management (CRM): Helps to boost sales performance through better customer service & establishing a healthy relationship with customers. All the stored details of the customer are available in the CRM module.
  • Procurement/Purchase: Helps with processes that are part of the procurement of items or raw materials that are required for the organization. The purchase module consists of functionalities like supplier/vendor listing, supplier & item linking, sending quotation requests to vendors, receiving & recording quotations, analysis of quotations, preparing purchase orders, tracking the purchase items, preparing GRNs(Good Receipt Notes) & updating stocks & various reports.

There are more ERP modules your business can take advantage of and digitally transform the business to increase efficiencies and save costs.

If you want to learn more about ERP modules to fit your specific needs, contact us and we will provide you will information on how an ERP system can transform your business.

ERP Solutions by Deployment

Choosing what type of ERP deployment for your business is the best can be tricky because there are so many aspects that play a vital role in deciding what ERP deployment is the best for your organizations in Malaysia and Singapore such as your industry and industry regulation, your current IT resources and plans, and how you need to customize your ERP system.

All these aspects and more must be carefully assessed by the ERP vendor so the best deployment can be chosen.

As each business has different requirements and needs and therefore without knowing your requirements it is hard to say what ERP deployment fits the best to your businesses.

But check out the three common ERP deployments commonly used by ERP vendors and see the benefits of each ERP deployment.


And here are some of the Pros of having an ERP system in the cloud:

  • Predictable costs over time that can be changed based on your requirements
  • Data security is in the hands of the vendor. Therefore, choosing a trusted vendor is important
  • Offer great stability and continuous updates from the vendor as a result of less customization
  • Organizations can work with vendors to see what changes can be made
  • Typically, less time to implement

And here are some of the Cons of having an ERP system in the cloud:

  • May end up spending more money throughout the systems life cycle
  • Data security is in the hands of the vendor. Some organizations may not find it suitable
  • Less customizable in general
  • Shorter implementation times are largely a result of less customization


And here are some of the Pros of having a Hybrid ERP system:

  • The flexibility of choosing where data will be stored whether on cloud (more secure) or on-premises
  • the organization’s workload is contained within a private cloud while retaining the ability to spontaneously increase their workload and perform the spikes of usage on the public cloud.
  • Cost-effective as organizations pay for the public cloud portion of their infrastructure only when it is needed.
  • Get a centralized private infrastructure on-premises.
  • Workloads get on-premise computational efficiency which ensures maximum workload management.

And here are some of the Cons of having a Hybrid ERP system:

  • The initial deploying cost of a hybrid cloud is high
  • Some organizations don’t prefer to store data at an off-site location, and that will make the hybrid cloud environment inaccessible to public clouds
  • If not picked correctly, cloud compatibility can become a real nuisance for Hybrid Cloud environments
  • A fast performing on-premises infrastructure may not be able to successfully perform in coherence with a slow-performing public infrastructure resulting in a sluggish performance of the Hybrid Cloud.


And here are some of the Pros of having an On-premises ERP system:

  • Reduce the initial price of the system
  • Data security is in the hands of the organization
  • Greater ability to customize
  • The organization has more control over the implementation process

And here are some of the Cons of having an On-premises ERP system:

  • Upfront investment can be seen as riskier
  • Data security is in the hands of the organization. Due to high governance and security protocol, some organization may not have the resources
  • The implementation process can take significantly longer

What is the Best ERP System?

There are plenty of great enterprise resource planning systems available on the marketing for all types of business industries and sizes and ERP software isn’t just for a multinational corporation but even small and medium-size businesses can benefit from using the ERP system in Malaysia and Singapore.

It all comes to your requirements and what your business needs from the ERP system to manage core business processes and day to day tasks. Thus, your organizations must properly assess ERP systems and have a clear picture of what exactly your business needs from the ERP system.

Although there are many enterprise resource planning systems available on the market, an independent leading provider of investigative information technology has asses over 20 ERP solutions on the market in 2020.

Microsoft Dynamics 365 is the leading ERP software globally. Nucleus research ERP technology Value Matrix 2020

Download the report.

Enterprise resource planning (ERP) software is the centerpiece of many enterprise application setups and remains a battleground for vendors looking to improve operational efficiency and enable growth through modern technologies.

Transitions to cloud deployments now command even higher prioritization as remote work and collaboration capabilities have become essential for long-term success. To facilitate these migrations, many vendors have consolidated their service offerings to a select few industry verticals, allowing them to tailor capabilities such as artificial intelligence (AI) and the Internet of Things (IoT) to specific use cases. Results for these vendors and their customers are encouraging, as the focus yields increased implementation success rates and improved customer satisfaction. (Source)

If you are interested to download the research you can download the research here.

Why Choose Dynamics 365 in Malaysia and Singapore?

Microsoft Dynamics 365 has been selected as the leader in ERP technology helping businesses digitally transform, connect people and processes, and centralize data.

Microsoft Dynamics 365 ERP and CRM systems are the only solutions that provide all core components to help every business to digitally transform.

Dynamics 365 is a combination of leading technologies such as business management solutions of ERP and CRM technologies, collaboration solutions, and productivity solutions such as Microsoft 365 suite applications, leading & secure cloud technology, and Microsoft Power Platforms.

And everything is seamlessly connected allowing employees to reduce the friction of switching between apps and not wasting the time of using multiple tools and copy-pasting across tools.

Thus, is Dynamics 365 helps businesses in Malaysia and Singapore to:

  • Reduce and save costs
  • Increase business efficiencies
  • Centralize all data across departments and from third-party tools with easy to integrate options
  • Create actionable insights in real-time powered by AI to make smarter and faster decisions
  • Increase collaboration among employees
  • To do more with less, as employees become more productive
  • Streamline and automate repetitive tasks and allow focus only on the most important tasks
  • Secure business with the most secure cloud solution
  • Enhance customer experience
  • Increase Sales Productivity and more

And the combination of these tools and benefits comes with an affordable price even for small and medium businesses in Malaysia and Singapore making it the perfect ERP and CRM solution.

To learn more about Dynamics 365 in Malaysia and Singapore contact us and the expert of the Dynamics 365 team will get in touch with you shortly.

Our experts will help you to completely understand Dynamics 365 offerings, customization, pricing, and more.

Also, you can request for free Dynamics 365 demo from the leading Microsoft Partner in Malaysia and Singapore. Get Started Now!

Modular ERP: The Key to Corporate Agility

Download Now for Free

Modular ERP The Key to Corporate Agility ERP ebook


If you’re a business owner, your workday often begins at home, triaging emails early in the morning. Having grown the business from the ground up, you know your customers and vendors, and you’re still involved in day-to-day operations.

But the bigger the company gets, the more complex your business processes become. Each email adds something to your to-do list, which typically requires transitioning to a different application.


 You use accounting software to prepare an invoice, a CRM system to manage your contacts and sales pipeline, and perhaps yet another manufacturing solution to track production or inventory.

Switching back and forth between fragmented, stand-alone solutions takes time and often requires duplicate data entry. This diminished productivity stifles your ability to scale and cuts into the time you could spend developing new business.

To keep up the pace of your growth, you’re likely considering the move to a more comprehensive business management solution.

Microsoft Dynamics 365 Business Central, helps you get through administrative tasks quickly and easily so you focus on the big picture, and your team can spend more time taking care of customers. Let’s dive into how Microsoft can help.

But let’s looked at some challenges of disconnected data and how it can hold your Malaysian or Singaporean business from growth.

Disconnected systems are big challenges to every organization, but what will happen if you connect your system into one? Learn how Dynamics 365 connects your systems and deliver 360 view of your operation and customers in real-time. Download our ebook for free.

Data are Duplicated with Errors and Employees Wasting Time

One of the challenges your employees must use many different solutions to complete tasks because of disconnected systems.

The first challenge of disconnected systems is having multiple duplication of the same data with errors and so much time wasted.

Your business generates a tremendous amount of data every day and your employees need that data to effectively manage operations and make smart decisions.

But if your systems are disconnected and each department is using disconnected and different tools to generate and manage the data it negatively affects your business.

As your employees need to duplicate the data into different systems manually it is more likely that human error can occur making the dirty data. This can affect your decision making and leading your organization.

Therefore, you not just wasting employees time but also duplicated data can cost your business a lot of money as The amount of data in the average B2B organization typically doubles every 12 to 18 months, so even if data is relatively clean today, it is usually only a matter of time before things break down.

According to RingLead, It takes $1 to verify a record as it’s entered, $10 to cleanse and de-dupe it, and $100 if nothing is done, as the ramifications of the mistakes are felt over and over again.

And as data are becoming more important the need for connected systems is becoming more urgent for businesses to effectively manage data, make decisions based on facts, and carry out on innovation.

Difficult to Get Full Picture to Make Smart Decisions Fast

Having your data scattered across numerous disconnected systems you can hardly see what is happening in your organizations, what sales quotes are being paid, what payments are due, what customers are having trouble, and so on.

All this information is important for business leaders to get the full picture of their businesses to make fast and smart decisions whenever is needed.

But if your business is using different tools to manage a different part of operations, you can hardly see what is happening inside your operation.

Therefore if you need to make decisions, you need to wait for your employees to manually pulled out the data and send it to you, which costs your business money as your employees and can’t focus on more important tasks.

And of course, then you need to put all this information together to see what is happening within your organization which costs you a lot of time.

As people are duplicating data multiple systems human errors can occur. Thus, it can make it ineffective to make business decisions.

So if your organization is struggling to get a single source of truth to make smart and fast decisions, then you are probably using disconnected systems.

To learn more about how you can digitally transform your operation with a single source of truth and connected data, check out our all-in-one business application for small-medium businesses in Malaysia and Singapore.



ebook about reimagine productivity with Microsoft Dynamics 365 in Malaysia and Singapore

Higher IT Resources Requirement that Slow Down Computers

Another challenge of disconnected systems and how it holds you and your business in Malaysia and Singapore is that you and your employees must run numerous systems simultaneously in the background to work.

While computers are getting better to manage more workload at the same time, the average employee is using 28 different apps to complete basic tasks with at least five apps open simultaneously. 

Also, most workers toggle between apps up to 10 times every hour, which means that companies are losing up to 32 days of productive work per employee every year. (Source)

Different apps not only slowing down employee productivity but interfaces between systems running in the background tie up computer bandwidth and slow everything down.

I am sure you have experienced slow computer while working, or even computer getting frozen in the middle of your work. This is not only frustrating but also has a big impact on employees productivity as it disturb the whole process.

But to work with disconnected systems, employees are pushed by companies to use numerous applications simultaneously to complete tasks. Thus businesses have only two options, buy super-powerful computers for all their employees or connect their operations with all-in-one ERP & CRM applications to reduce number of applications emloyees need to use to complete tasks.

Contact us to learn more about how Dynamics 365 and Microsoft 365 are seamlessly connected to allow your employees to start and finish tasks within Outlook, Excel, Word, or Teams making your employees more productive and your operation efficient.

Dirty Data with Many Different Variations

Dirty data are costly for businesses as it results in waste of company resources, lost productivity, failed communication, and wasted budget based on poor decisions.

According to Marklogic, it is estimated that 27% of revenue is wasted on inaccurate or incomplete customer and prospect data.

As different departments are entering related data into siloed systems many duplications and human errors can occur due to manually copying, inserting, and pasting data into different systems.

Thus end-users who rely on that data must spend extra time control and confirming its accuracy, further reducing speed and productivity.

And dirty data can remain hidden for years, which makes it even more difficult to detect and fix them. Unfortunately, 57% of businesses find out about dirty data when it’s reported by customers or prospects—a particularly poor way to track down and solve essential data issues.

Challenges of disconnected data brings many duplicated data that negatively impact your brand reputation.

So dirty data not only impacts your employee’s productivity but also dirty data lacks the credibility of your brand.

Cleaning dirty data is a big challenge but as data governance is becoming more important it is necessary for companies to manage their data effectively, securely, and follow on compliances introduced by governments.

Therefore, data across systems must be harmonized and harnessed data into 1 system where you can leverage data with tools like business intelligence to transform data into insights in real-time and make smarter decisions.

Thus, further limited cleaning data and provide accurate reporting. With the right solution, you can get a 360-degree view of your business in real-time and quickly adapt to business changes.

Some Old Legacy Systems Have High-Cost Maintenance or Support not Available Anymore

Industry after industry has experienced accelerated innovation and disruption in their legacy businesses due to digital transformation and cloud migration. ​

Just as we can see within industries:


  • Predictive analytics enabled by AI is the #1 use case for enterprises across manufacturing​
  • Manufacturers are seeing and an average of 17-20% productivity gain from smart factories.​
  • According to Gartner Inc from a group of 205 respondents representing line-of-business leadership the benefits of cloud migration were substantial. On benefits of from digitization: 61% said their say improved flexibility of production lines, 61% said they saw real-time monitoring and error-proofing of production processes, 60% found improved flexibility of production processes and steps, and 58% improved access to real-time production data and key performance indicators.​ (Learn more)


  • Smartphones were used in more than one-third of US retail sales in 2018, including everything from initial product research to actually making a purchase.  That accounts for more than $1 trillion in sales—Forrester​​
  • Mobile Will Influence $1.4 Trillion In Offline Sales By 2021.  

Supply Chain:​

  • By the end of 2020, 33% of all manufacturing supply chains will be using analytics-driven cognitive capabilities increasing cost efficiency by 10% and service performance by 15%.​
  • Across Supply Chain customers 68% saw efficiency improvements, 58% saw increased agility, 56% decreased cost to serve, and 56% better customer service ​

Businesses are moving away from home-grown legacy systems and positioning themselves for continuous innovation.

They migrated its processes and systems to the cloud to engage customers in new ways, optimize IT and business operations, drive productivity from employees, and transform the products they offer.

Growing businesses often outgrow their legacy ERP systems that are unable to handle increased transactions, lack integration with other line-of-business systems, and have reporting limitations.

Customers also feel pain around scalability and mobility.

Legacy systems cause:

  • Systems are disconnected and information is siloed
  • Duplicate data entry into multiple systems is a daily routine
  • Accounting occurs in Excel, not your financial system
  • Reporting is complicated and provides insufficient information
  • Lack of secure workflows and audit trails increase risk
  • Inability to handle increased inventory and transactions

Poor Collaboration as Each Using Different Solutions to Complete Tasks

As every department is using different tools to complete tasks it makes for other departments almost impossible to get hands-on data from the different departments without both teams wasting so much time to duplicate and sending over the data.

This an ineffective way of how teams must collaborate when using different solutions costing your business valuable productive hours of your employees.

And although employees are more technologically interconnected than ever before, the silo effect continues to be a problem in offices of all types.

This creates a barrier between teams as it makes it very difficult to collaborate and get the information they need and lowering the quality of work. Thus, spending so much time on reporting.

If you are seeking Improved productivity, collaboration, intelligence, and efficiency with Dynamics 365 you can take advantage of a multitude of integrations and real-time data. Contact us to learn more.

Connect people, processes, and systems with Dynamics 365

When you want to remove the challenges of disconnected systems your organization needs to use solutions that provide seamless integration the same way as Dynamics 365 is seamlessly integrated with Microsoft 365 and other third-party solutions.

Reimagine Productivity with Dynamics 365 and Microsoft 365 Microsoft brings the worlds of business processes and personal productivity together, connecting your people, processes, and systems like never before.

Right now, your employees might be the only common link between your business systems and the email, spreadsheet, and word processing tools you use every day.

This means they waste a lot of time flipping between apps or cutting and pasting, which can lead to data entry errors.

Connected business solutions from Microsoft help pull everything together so your people do not have to.

Together, Microsoft Dynamics 365 and Microsoft 365 help you:

  • Drive productivity by reducing time spent switching between stand-alone apps
  • Foster collaboration and communication by breaking down internal silos and broadening visibility across the organization
  • Accelerate user adoption and lower training time with a seamless user experience

Let’s take a look at some scenarios where Dynamics 365 and Office 365 work together to make your people more productive and your business more efficient.

Request for Dynamics 365 Business Central Demo to learn more or Contact us to learn more today.

Related Resources:



ebook about reimagine productivity with Microsoft Dynamics 365 in Malaysia and Singapore