Chapter 9

Best ERP Software in Malaysia 2023

Compare the best ERP software used by small and large size companies in Malaysia today. See the capabilities and benefits of each ERP system.

Try Microsoft Dynamics 365 ERP & CRM Applications for your business.

best erp software

For running an efficient business, you need to have tools, but it doesn’t mean you have to use many separated and disconnected systems. All-in-one ERP Software can help you to centralize your operation, improve productivity and efficiencies and reduce errors and costs. Also, they provide great integration with third-party tools as well.

So, we are bringing you the list of best ERP systems and business management solution that are affordable for SMB’s in Malaysia and provide all the features SMB’s needs to run a business during a pandemic and remote work.

1. Microsoft Dynamics 365 Business Central

What is Business Central?

Microsoft Dynamics 365 Business Central is an enterprise resource planning (system) from Microsoft developed to accommodate the needs of small and medium-sized businesses. Due to its vast number of features, Business Central is recognized as a comprehensive business management solution. It is a single, end-to-end solution for managing all your business processes across Sales, Finance, Customer Service, Operation, Supply Chain, and more. This single application eliminates the need for a separate point of the solution and the complicated integration of several modules.

microsoft dynamics 365 workspace

Microsoft Dynamics 365 Business Central centralize all your data and enable easily to share and modify your data in real-time and allows different parts of your business to work together easily and more efficiently with automated tasks and workflows, utilizing many of Microsoft’s well-known and used tools such as Outlook, Word, and Excel integrated with.

dynamics 365 business central best erp software in malaysia
dynamics 365 business central integration with office 365 like excel and word

Microsoft Dynamics 365 Business Central is one of the most popular ERP and business management solutions in Malaysia for SMB’s.

Business Intelligence with Microsoft Power BI


Business Central comes with a number of features and functionalities to gives you a single, end-to-end solution for managing finances, operations, sales, and customer service. It is the perfect ERP solution to move from a basic accounting system to a more comprehensive and robust, yet easy-to-use financial and accounting solution when your business is growing.

best erp softwares in malaysia microsoft dynamics 365 business central

Here are the core Microsoft Dynamics 365 Capabilities:

  • Financial Management
  • Operations Management
  • Sales & Customer Service Management
  • Project Management
  • Supply Chain Management
  • Reporting & Analytics
  • Manufacturing Management (Additional)

Business Central comes also with additional capabilities of Microsoft Power Platform:

  • Automation
  • Business Intelligence
  • Low-Code App Development Platform


Business Central brings many benefits to SMB’s in Malaysia. It is fully integrated with other Microsoft products such as Outlook, Excel, Word, Teams, Power BI, Power Flow, Power Apps, and others to increase collaboration and productivity.

Business Central provides rich and customizable functionalities for Manufacturing, Software, Government, Healthcare, Hospitality, Wholesale Distribution, Professional Services, Nonprofits, and Retail/E-commerce companies to fit industry and specific needs.

As your organization grows, it’s easy to add apps and configure Dynamics 365 Business Central to fit business needs or industry demands.

Extend Business Central with integrated add-on apps such as:

  • Business apps like Office 365 and other Dynamics 365 tools.
  • Data storage apps like Dropbox and OneDrive.
  • On-premises systems, including SharePoint, SQL Server, Oracle databases, SAP, and more.

And connect to data sources and services such as:

  • Excel files.
  • SharePoint lists.
  • CRM records.

Dynamics 365 Business Central features a variety of modules and built-in workflow tools you can use to automate tasks across sales, marketing, customer service, field service, and project service.

If the pre-built tools don’t fit exactly what you need, there’s no need to worry. Business Central also allows you to modify workflows to meet your needs. Use the customization tools to define additional fields and new objects in the system.

SST Addon

Dynamics 365 Business Central offers a complete SST addon approved by the Royal Malaysian Customs for the purposes of the SME subsidy.

  • ADS Local Tax (Starter) localization for Malaysia: ADS Malaysia Local Tax (Starter) add-on module is the foundation layer for Microsoft Dynamics 365 Business Central to handle Malaysia Sales and Service Tax (SST) which complies with The Royal Malaysian Customs Department [Jabatan Kastam Diraja Malaysia] (JKDM) list of requirements. (Learn more)
  • ADS Reporting (Starter) Localization for Malaysia: ADS Malaysia Local Reporting (Starter) add-on module is the tax reporting software for Microsoft Dynamics 365 Business Central to handle Malaysia Sales and Service Tax (SST) which complies with The Royal Malaysian Customs Department [Jabatan Kastam Diraja Malaysia] (JKDM) list of requirements. (Learn more)


The Dynamics 365 Business Central universal app is able to provide cloud, on-premises, and hybrid deployments of Business Central. That app is available for:

  • Windows 10 (desktop, tablet, and phone)
  • Android (tablet and phone)
  • iOS (tablet and phone)
business central deployment and availability

The full desktop mode is supported on computers running Windows 10.


Business Central, licensed by the assigned user, is available with Essentials or Premium levels of capabilities. You may license users either with an Essentials license or a Premium license, but not both. Provided capabilities are:

  • Essentials (USD $70)
  • Premium (USD $100)
  • Team Members (USD $8)

D365BC Essentials:

  • Financial Management
  • AI-Supported Forecasting
  • Customer Relationship Management
  • Project Management
  • Supply Chain Management
  • Warehouse and Inventory Management
  • E-Services
  • Human Resources (Not Available in Malaysia and other ASEAN countries)

D365BC Premium:

  • Everything in Essentials (Premium license include all modules existing in Essentials license)
  • Service Management
  • Manufacturing

Team Members:

  • Read anything within Business Central.
  • Update existing data and entries in Business Central, such as previously created customer, vendor, or item records. Entries are defined as specific accounting information that, may be updated, such as a due date on customer ledger entries.
  • Approve or reject tasks in all workflows assigned to that user, with the limit that approvals and rejections can only update data in records that Business Central Team Members can access.
  • Create, edit, and delete a sales or purchase quote.
  • Create, edit, and delete personal information.
  • Edit job timesheets for approval.
  • Use the Dynamics 365 Power Apps/Power Automate use rights provided with a Dynamics 365 license.
  • Business Central Team Members application module may be customized with a maximum of 15 additional tables (custom tables or standard Dataverse tables) available to the Business Central Team Members license per pre-approved application scenarios. This application module is defined as the Business Central application capabilities available to Business Central Team Members users as described above.

To learn more request a pricing quote or free demo from us today.

2. Epicor Prophet

What is Prophet 21?

epicor prophet 21 home screen for distribution companies

Epicor Prophet is a Cloud-Based ERP solution built for distributors that wish to innovate with insight, improve efficiency, and scale to drive growth in the digital age. Powered by Microsoft Azure, the most trusted, proven cloud platform for enterprise, Epicor Prophet 21 Cloud provides a lower total cost of ownership and a future-ready platform to meet your business needs today and well into the future.

Prophet 21 is featured rich application development to help smaller companies in the distribution industry to streamline and automate their processes and improve their productivity and efficiencies.


epicor prophet 21 order system

One of the key features Prophet has to offer is its API. API is a powerful web service tool that can help you easily integrate outside applications and connect your business to the systems that make your business unique. The API provides a full .NET stack that supports SOAP and REST for Internet connectivity.

It comes with CRM functionalities to allow you to access important customer information quickly and improving your customer service.

Despite that, the main features of Prophet 21 focused on Supply Chain Management such as Purchasing, inventory management, eCommerce, order management, service and maintenance, wireless warehouse management system, and more.

This makes Prophet 21 a great solution for smaller distribution companies that need to streamline and automate their processes.


The Prophet is designed to streamline the various distribution processes in today’s dynamic supply chain. It focuses to help organizations to grow their sales with tools that help them to build customer relationships.

It helps your employees to improve productivity and boost employee efficiency.

Because it is industry-specific it quickly shows you the important insights to improve margins with pricing optimization and inventory management.

Yet Prophet is one of the industry-leading solutions for distributors, The system allows you to design it to work the way you want it to work. It is a very flexible system for the most part.


Prophet 21 is available in the cloud and on-premises deployment.


Epicor doesn’t disclose pricing information. Prospective customers should contact Epicor for details.

3. Sage UBS

What is Sage UBS?

Sage UBS is one of the most popular accounting software in Malaysia. They offer business solutions that make it easier for their customers to manage their business processes resulting in lower operational costs and reduced risk, leading to a more profitable and sustainable business. The software helps you to manage your accounting, inventory, payroll, point of sales, service management with complete SST for small businesses.

SAGE UBS View Sales Invoice

(Picture was taken from official Sage UBS website.)


Sage UBS provides five separate modules that offer different capabilities for their customers to streamline their operations, resulting in lower costs and reduced risk:

  • Accounting & Billing
  • Inventory & Billing
  • Building Service Maintenance
  • Point of Sale
  • Payroll

Among these modules, you can find features like Inventory Management, Payroll Management, Fast Search, Profit & Loss Statement, Billing & Invoicing, MIS Reports, Purchase Management

Sage UBS software helps you in handling all kinds of inventory transactions and has instant updates and inventory status at your fingertips.


(Picture was taken from official Sage UBS website.)


One of the main benefits of Sage UBS solutions is they provide proper SST support. Reviewed by Tax Consultants and approved by the Royal Malaysian Customs for the purposes of the SME subsidy.

This software is simple to use and generates reports. You will be able to generate standard and user-defined financial reports and improve cash flow and asset management.

Because they provide more modules like that, you can grow your business and add more modules whenever you need to ensure you are using only those systems that your business needs.

But mostly Sage UBS is a software company that specializes in accounting software for small to enterprise-level businesses.


Sage UBS is a premise application, however, they also offer Sage Business Cloud which is accounting software for startups, micro, and small businesses looking to manage their finances and control cash flow.


Sage UBS has different pricing for each of their module.

  • UBS Accounting is starting from Standalone (1 User) RM1650.
  • UBS Inventory Stock Control is starting from Standalone (1 User) RM1850.
  • UBS Payroll is starting from (15 Employees) RM500.
  • UBS Building Service Maintenance (BSM) Software is starting from Standalone (1 User)
  • UBS Point of Sale Plus (POS Plus) is starting from Standalone (1 User)

These prices were not taken from the official Sage website and might not be true but they have been provided by an authorized Sage UBS software dealer in KL. Here is the source of Malaysia pricing. For accurate pricing please contact UBS or any of their vendors.

4. SAP Business One

What is SAP Business One

SAP Business One is a business management solution designed for small and medium-sized companies to manage their financial management, purchasing, sales, distribution, customer relationship management (CRM), inventory management, production, project management, and field service to help your business run better. This single application eliminates the need for a separate point of the solution and the complicated integration of several modules. For more information check out SAP Business One Alternatives.

SAP Business One Dashboard best erp systems in malaysia

It streamlines key processes, helps you gain deeper visibility into your business, provides impactful insights into your business, and provides real-time information.


SAP Business One comes with 6 modules to help you manage different aspects of your business. Gain greater control over your company with SAP Business One, a business management software designed to grow with you. 

Here are the key modules:

  • Financial Management
  • Sales & Customer management
  • Inventory & Production Functionality
  • Purchasing
  • Business Intelligence
sap business sales analysis bi feature


SAP Business One solution is one of the leading solutions for companies that are searching for flexibility and functionality across all aspects of their business. They provide great customization to your solution to fit your needs.

It helps you to automate your end-to-end processes and increase your business productivity and do more with less.

It provides accurate real-time reporting and analytics so you can make smarter and more impactful decisions faster.

Another greater benefit for SMB in Malaysia is that SAP Business One offers complete operational visibility and control and helps steer business faster.

SAP Business One gives you access to enhanced visibility and better decision-making at a small business’s cost.

And lastly SAP Business One offers mobile access to your data so you can access critical data anytime, anywhere.


SAP Business One comes with an on-premises and cloud version as well as with mobile app to manage your business on the way.

SAP Business One can be also deployed on Microsoft leading Cloud infrastructure Microsoft Azure.


SAP doesn’t disclose pricing information. Prospective customers should contact SAP partners for details. However, Some third-party implementation consultants have estimated the cost of SAP Business One at $3,213 for professional users and $1,666 for limited users.

According to multiple sources, subscription licenses will typically run $94 per professional user, per month and $54 per limited user, per month.

A starter package for startup businesses also exists. According to third-party outlets, it’s $39 per user, per month for this package, which also requires a one-time fee of $1,357. (Source)

5. NetSuite

What is NetSuite

NetSuite is Enterprise Resource Planning (ERP) Software as a Service (SaaS) or Cloud ERP platform that enables companies to manage all key business processes in a single system such as manage inventory, track their financials, host e-commerce stores, and maintain customer relationship management (CRM) systems. This flexible platform can be applied to a range of business applications. Learn more on NetSuite alternatives.

netsuite erp system malaysia


This single solution comes with many capabilities capable of running business operations efficiently.

NetSuite capabilities include:

  • Financial Management
  • Warehousing and Manufacturing
  • Order Management
  • Analytics and reporting
  • CRM


netsuite crm capabilities best erp software in malaysia

NetSuite systems have been built with flexibility in mind. It helps scale-up, spin-off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customization migrate seamlessly.

It provides native business intelligence with real-time analytics in the NetSuite user interface. This helps users quickly adapt and know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.

They provide rich features that fit across different industries as well as company sizes such as Manufacturing, Software, Wholesale Distribution, Professional Services, Nonprofits, and Retail/E-commerce companies


NetSuite is only available in the Cloud version.


NetSuite pricing starts at $499.00 per month. They do not have a free version. NetSuite does not offer a free trial. Pricing details provided by the vendor.

6. Acumatica General Business Edition

What is Acumatica

Acumatica was primarily designed as a Software-as-a-Service (SaaS) application or also know as a Cloud ERP system. Acumatica software is accounting software for large companies that do business in multiple countries, have from 50-1,000+ employees, and make large-scale purchases on a regular basis to help improve efficiency and better financial visibility. The general addition is for any business that requires standard features.

acumatica controller dashboard


Acumatica General Business Module comes with:

  • Financial Management
  • CRM
  • Project Accounting
  • Reporting, Dashboards & BI


Acumatica platform commerce sync monitoring feature best erp software in malaysia

One of the most recognized benefits of Acumatica ERP software is its friendly pricing. Unlike classic Cloud ERP pricing, you are not paying for the number of users, as the pricing structure is based on resources rather than per-seat numbers.

Acumatica ERP system helps your business work more efficiently by streamlining your operation with a comprehensive accounting solution suitable for managing multiple companies, currencies, and branches.

And lastly moving from basic Accounting to Acumatica ERP software. Their user-friendly, intuitive, and flexible interface allows their users to quickly adapt to the new system and limit the adoption time to a minimum.


Acumatica ERP is Cloud ERP-based software, however, on-premises and hybrid solutions are available.


Acumatica doesn’t disclose pricing information. Prospective customers should contact Acumatica for details. Check out Acumatica Alternatives.

Final Words

Each ERP systems offer slightly different features, benefits, and pricing. However, what is most important for your company is to make sure your selected ERP software fits your needs.

It is not always about the features, integration, or customization, but the requirements you have.

We hope this helps you and you find the right ERP system that improves your business efficiencies, productivity, reduces costs and human errors.

Remember that ERP system is an investment in the future and you should consider every aspect that matters to your business.

Learn more about Microsoft Dynamics 365 ERP Applications

Microsoft Dynamics 365 ERP Applications are standalone business apps that allow you to improve financial dexterity, operational proficiency, and project-centric services success so you can unlock the insights needed to adapt faster, work smarter, and perform better.

Microsoft Dynamics 365 Business Central Malaysia

Dynamics 365 Business Central is an all-in-one enterprise resource management System for Small-Medium Size Businesses to centralize, simplify and automate your business processes across Finance, Supply Chain, Sales, Customer Service, Manufacturing, and Projects.

Microsoft Dynamics 365 Commerce for retail and ecommerce

Dynamics 365 Commerce empowers your business to deliver unified, personalized, and seamless buying experiences for customers and partners. Unify back-office, in-store, e-commerce, and call center experience to increase productivity and optimize store operations.

Microsoft Dynamics 365 Supply Chain Management

Dynamics 365 Project Operations get the visibility, collaboration, and agility needed for your project-centric business. Empower your teams to win more contracts, optimize resource utilization, accelerate project delivery, and get business insights from sales to project financials.

Microsoft Dynamics 365 Finance for financial management

Dynamics 365 Finance automates, simplify and centralizes your global financial operations, maximizes financial visibility and profitability and monitors global financial operations in real-time, predicts outcomes, and makes data-driven decisions to drive business agility and growth.

Microsoft Dynamics 365 Project Operations for project management

Dynamics 365 Project Operations get the visibility, collaboration, and agility needed for your project-centric business. Empower your teams to win more contracts, optimize resource utilization, accelerate project delivery, and get business insights from sales to project financials.

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