And central to Dynamics 365 is the common data service and its common data model schema. This provides a foundation for data integration across all Microsoft applications, services, productivity, and collaboration apps in Microsoft 365, as well as your in-house and even third-party SaaS applications.
Microsoft Dynamics 365 ERP and CRM applications works based on the modular type of application, where your business can choose one application and then add more applications based on your needs as your business grows.
This allows businesses to quickly scale and adapt whenever necessary without disruptions as data from one application are automatically connected to enable streamline the process of data sharing, storing, and analyzing without costly data migration process.
Microsoft is taking seriously its role as a leader in ERP and CRM applications and twice a year Dynamics 365 users can look forward to upgrades that are bringing new features and updates to further improve the system.
According to Nucleus Research, Microsoft Dynamics 365 is a Leader in their ERP Technology Value Matrix, in which they assessed more than twenty Enterprise Resource Planning (ERP) solutions on functionality and usability.
Difference Between Dynamics 365 ERP and Dynamics 365 CRM Application
Some might get confused about all the differences between Dynamics 365 ERP and CRM applications so let’s discuss more in detail what differentiates these two types of software in the Microsoft Ecosystem.
However, let’s explain first the fundamentals of Microsoft Dynamics 365. So, to better understand Dynamics 365 applications, let’s first look at Microsoft 365 (used to known as Office 365) as you are probably more familiar with it.
Analogy on Microsoft 365 (Office 365) to Understand Dynamics 365
When you subscribe to Microsoft 365 (Office 365) you will get access to a suite of applications depending on the pricing you choose. In the standard plan, you will get access to applications like Microsoft Word, Excel, PowerPoint, SharePoint, Outlook, One Drive, and Teams.