Field Management System from Microsoft

Exceed Customer Expectations with Dynamics 365 Field Service in Malaysia & Cambodia

Move from reactive to predictive Field Service to create new business models by bringing together IoT, AI and Mixed Reality with Dynamics 365 Field Service.

Deliver exceptional customer experiences with Dynamics 365 Field Service. Personalize customer experiences, increase worker productivity, and optimize service delivery with advanced scheduling, resource optimization and mobile enablement capabilities that keep the customer as the priority. Use advanced analytics, machine learning, mixed reality and Internet of Things (IoT) capabilities to enable your organization to move from a costly break-fix model to a proactive profit center.

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Microsoft Dynamics 365 Field Service in Malaysia and Cambodia

deliver personalized experiences with dynamics 365 field service

Personalize Customer Experiences

Predict and resolve customer issues before the customer is aware, ensure consistent and dependable customer operations through hassle-free and pre-emptive field service.

increase your workers productivity with microsoft dynamics 365 field service

Increase Worker Productivity

Ensuring the technician arrives on time, equipped with the right tools, the right information, and the right amount of time to resolve the issue the first time to the delight of the customer.

Optimize Service Operations

Dispatch the right talent quickly, efficiently and reliably, while optimizing company resources and operational costs.

Decades of Experience in Malaysian & Cambodian Market Delivering Excellence & Success for Customers

300+

Local Customers

30+

Years of Experience

100%

Success Rate

25+

Industries Serve

30+

Industry Awards

Traditional Systems Hold Customers Back

Dynamics 365 Field Service Deliver Personalized and Exceptional Customer Experiences

Features

Microsoft Dynamics 365 Field Service Features includes:

Download Microsoft Licensing and Visit Dynamics 365 Section to learn more.

Capabilities

Microsoft Dynamics 365 Field Service is a complete Field Service Management solution, including service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.

It enables your organization to:

Personalise customer experiences by engaging with your customers, providing post-engagement surveys, and offering self-service scheduling.
Increase worker productivity by giving technicians access to in-context help, resolve cases faster with remote collaboration Streamline tasks through mobile-optimized experience Enable technicians in the field, and enhance technician productivity.
Optimise service operations by dispatching the right technician, better managing resource assignments, automating scheduling, and optimizing service and resources.
Deliver proactive service by remotely detecting and proactively resolving issues before customers are aware, transforming your business, getting a 360-degree view of customer assets, and effectively managing asset history.

For more information or personalized demonstration kindly get in touch with us.

Pricing

Dynamics 365 Finance subscription is USD $95 per user/month.

To request pricing and licensing for software, and pricing for professional services kindly get in touch with us.

Services

Agile Dynamics Solutions is the leading Microsoft Partner providing wide-range of services for Dynamics 365 such as:

To learn more about the pricing of our services, the average timeline of Dynamics 365 implementation, or other services-related questions, kindly get in touch with us.

Personalize Customer Experiences

Deliver empathetic connected experiences that adapt to the evolving needs of customers.

Transform customer engagements and boost customer satisfaction by up to 10% with meaningful, empathetic end-to-end connected service experiences.
Gain a holistic view of critical customer case information.
Improve first-time fix rates, reduce overtime by up to 50% and ensure smooth service delivery by collaborating with remote experts in real-time using mixed reality with Dynamics 365 Remote Assist.
Move from reactive to proactive service with IoT sensors and AI-powered machine learning.
Enable customer self-service through a rich portal experience. 88% of customers expect brands to have an online self-service support portal.

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Personalize customer experiences with Dynamics 365 Field Service in Malaysia and Cambodia

Increase Worker Productivity

Empower employees across your service organization to solve problems faster with actionable insights, enriched data signals and mixed reality.

Empower service teams in the field with enhanced collaboration across departments and form factors to boost productivity or go hands-free when accessing Dynamics 365 Field Service data via Dynamics 365 Remote Assist on HoloLens.
Increase employee impact by up to 15% by leveraging actionable insights and sharing critical data to create a seamless, connected experience with AI and mixed reality.
Accelerate onboarding and boost employee confidence with intuitive collaboration capabilities in a single workspace.
Accelerate new employees’ onboarding on the job with guidance from remote experts in real-time with mixed reality.

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Optimize Service Operations

Drive proactive service with IoT, unlock new service revenue streams, and reduce downtime and service costs.

Deliver outcome-based value generation with increased first-time fix rates and real-time support from remote experts.
Transform service delivery functions from reactive cost centers into profit centers.
Develop agility to evolving global conditions by ensuring business continuity with intelligent scheduling and remote collaboration—a potential cost savings of $359.9K over three years.
Achieve operational flexibility by combining customer, financial, operational, and IoT data.
Drive innovation via a unified analytics experience to rapidly develop, train, and refine machine learning models to generate predictive insights.

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Why Dynamics 365 Field Service for Malaysian Business?

Microsoft positioned as a Leader in Gartner Magic Quadrant for Field Service

Microsoft positioned as a Leader in IDC MarketScape: Worldwide Manufacturing Field Service Management Apps Vendor Assessment

Microsoft positioned as a Leader in IDC MarketScape Worldwide Manufacturing Field Service Management Applications Vendor Assessment

400+ Built-in Connectors + Custom Connectors and 1,000s apps in Marketplace at appsource.microsoft.com

Dynamics 365 Field Service Pricing, Licensing & Implementation in Malaysia & Cambodia

Discover up-to-date pricing, licensing, and implementation investment requirements for Malaysia and Cambodia companies to use Microsoft Dynamics 365. Contact us to learn more about the man-rate for implementation and customization services.

Dynamics 365 Field Service

USD $95

Per user/month

Resolve service issues the first time, every time.

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Agile Dynamics Solutions leading Microsoft Gold partner in Malaysia for Dynamics 365 Sales

How Agile Dynamics Solutions Comes into Play?

We’re the #1 Leading Local Gold Microsoft Dynamics 365 Partner

Agile Dynamics Solutions (ADS) is the leading Gold Microsoft Partner in Malaysia with over 30 years of experience, 1000s of projects successfully completed and the largest customer base locally. ADS has developed a unique methodology with a 100% success rate for Dynamics 365 applications.

Since 1990 we’ve helped Small, Medium, and Large businesses in numerous industry sectors increase their growth and save costs with intelligent ERP & CRM applications from Microsoft. We implement all Microsoft Dynamics 365 applications as well as integrate with Microsoft Power Bi, Power Automate, Power Apps, and Virtual agent.

If you are planning to implement a new ERP or CRM solution, we offer a flexible approach, affordable services, and excellent customer service with the leading experts from the #1 local Microsoft partner. Contact us to learn more.

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Dynamics 365 Field Service Services in Malaysia and Cambodia

Agile Dynamics Solutions is the leading Microsoft Partner in Malaysia and Cambodia with a team of local experts. They have implemented 1,000s of projects across the region for small to large size businesses across various industries. ADS offers services for all Microsoft Dynamics 365 products including Field Service such as free demo, pricing & licensing, support and maintenance, and migration to upgrade your system. Their dedicated Dynamics 365 Field Service team assists you in gaining the best efficiency throughout your project and ensures you go live with confidence!