The Total Economic Impact Of Migrating From Microsoft Dynamics AX To Microsoft Dynamics 365 In The Cloud

Microsoft Dynamics 365 Finance and Dynamics 365 Supply Chain Management are business applications which form an enterprise resource planning (ERP) solution delivered as a service in the cloud. Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by migrating from existing, on-premises deployments of Microsoft Dynamics AX to comparable Microsoft Dynamics 365 apps hosted by Microsoft in the cloud. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers who recently migrated from their legacy, on-premises Dynamics AX solution to Dynamics 365 in the cloud. Migration to a cloud ERP solution was a priority for those interviewed due to increasing costs to maintain and upgrade on-premises deployments. The interviewed companies looked to the cloud to reduce infrastructure and personnel costs associated with their Dynamics AX deployments while delivering the scalability and real-time data collection required to improve operations and power new opportunities.